Aparthotel

Haven

4.0 star property
4-star aparthotel near Santafé Mall

Choose dates to view prices

Photo gallery for Haven

Lobby
4-bedroom penthouse with jacuzzi on the balcony | Private spa tub
Outdoor pool, open 8:00 AM to 7:00 PM, sun loungers
4-bedroom penthouse with jacuzzi on the balcony | Terrace/patio
3 connected bedroom unit with jacuzzi and balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Outdoor space
  • Housekeeping

Explore the area

Map
Calle 10A #36-29, Medellín, Antioquia, 050021
  • Lleras Park
    ‪2 min walk‬
  • Poblado Park
    ‪7 min walk‬
  • Santafé Mall
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪22 min drive‬

Room options

3 connected bedroom unit with jacuzzi and balcony

  • 105 sq m
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

Double room plus

  • 19 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Budget Room

  • 12.75 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Room with balcony

  • 16 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room with small living room

  • 17 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

2-Bedroom apartment with 2 jacuzzis

  • 55 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite with jacuzzi

  • 29 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room with jacuzzi and balcony

  • 17 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room with jacuzzi

  • 24 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

3-Bedroom apartment with jacuzzi on the balcony

  • 105 sq m
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

4-Bedroom penthouse with jacuzzi

  • 115 sq m
  • 4 bedrooms
  • 4 bathrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

4-bedroom penthouse with jacuzzi on the balcony

  • 115 sq m
  • 4 bedrooms
  • 4 bathrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

Small suite with jacuzzi

  • 29 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

2-Bedroom apartment with jacuzzi on the balcony

  • 55 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

4-Bedroom penthouse with jacuzzi

  • 145 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 4 Queen Beds

Room with jacuzzi on the balcony

  • 17 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Double room

  • 15 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Medellín

El Poblado stay.Within a 10-minute walk of this El Poblado aparthotel, you'll find Lleras Park and Poblado Park. Linear Park President and Medellín Clinic - El Poblado are also within half a mile (1 km).

What's nearby

  • Lleras Park - 2 min walk - 0.2 km
  • Poblado Park - 7 min walk - 0.6 km
  • Medellín Clinic - El Poblado - 10 min walk - 0.8 km
  • El Tesoro Shopping Park - 19 min walk - 1.7 km
  • Santafé Mall - 2 min drive - 2.2 km

Getting around

  • Poblado Station - 18 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 33 min drive

Restaurants

  • ‪Crepes & Waffles - ‬1 min walk
  • ‪Pergamino Café - ‬2 min walk
  • ‪Carmen - ‬1 min walk
  • ‪Bar Chiquita - ‬1 min walk
  • ‪Egeo - ‬1 min walk

About this property

Haven

4-star aparthotel near Santafé Mall
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at Haven. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Medellín aparthotel is smoke free.

  • 37 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Haven offers 37 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Medellín aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Restaurants on site

  • 360
  • Swing

Dining

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Room service (24 hours)

Bedrooms

  • 4 bedrooms
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • Near a health/beauty spa

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system

General

  • 37 units
  • Individual decor
  • Individual furnishings
  • Property does not allow children

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a security system and a first aid kit in each accommodation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 7:00 PM.
  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Haven Medellín
Haven Aparthotel
Haven Aparthotel Medellín

Haven Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 374 out of 580 reviews
Rating 8 - Good. 107 out of 580 reviews
Rating 6 - Okay. 43 out of 580 reviews
Rating 4 - Poor. 20 out of 580 reviews
Rating 2 - Terrible. 36 out of 580 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, property conditions & facilities
I enjoyed the rooftop bar and pool. The food and staff was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael, Phoenix

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Nicely appointed accommodation in the middle of a highly popular tourist spot.
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel and I will continue to stay here. Its located across the street from Provenza which means that you are surrounded by amazing restaurants. Walk outside the hotel in any direction you walk, you will find great options. The staff are very attentive to your every need and they are also outside helping as you return to the property.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eleazar

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Service too slow! Only one elevator
Stayed 8 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Robin

Liked: Cleanliness, room comfort

Beautiful hotel

The location was very convenient. The hotel is beautiful and the room was very comfortable. Breakfast on the rooftop was amazing. The only concern was the one elevator that was constantly used by non-hotel people accessing the very popular rooftop bar. There was always a long wait. We used the stairs to avoid this but we were on a lower floor.
Stayed 4 nights in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities
Everything is always amazing at Haven!!!
Stayed 7 nights in Feb 2025

6/10 Okay

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
If you want to be in the middle of Provenzas night life it’s a good spot. Very loud, night club on the roof. Walkable but still be cautious! For the room I booked the room is the size of the bed with 1 foot on each side that is the entire room. The bathroom is decent. For the price there are way better options in el poblado but that depends on what you want.
Stayed 1 night in Jan 2025

10/10 Excellent

Demetrius

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Madonna

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The property was beautiful. But it's to noisy. And what I experience in my room was the worse thing I ever encountered. Very graphic porn. Crazy thing is I wasn't the only guest as I learned one other at the pool had the same on his tv and he too had just checked in. And I mean it was bad. They need to clear the servers. It makes you paranoid as to what took place where you about to lay. And I was offered a drink for that. Then the linen was dirty. No one said anything about that. Also I stated no housekeeping. I even had the housekeeping sign on the door my entire stay and they just still find their way to come in and clean my room as it was only me.. however I ended up having items missing entire make up bag with foundation lip, glosses brushes, all missing. I will say I am addicted to my lipgloss so I do travel with about three or four of them. The entire bag was gone missing I mentioned that as well they claim they will look up the cameras to see who entered the room OK again I stated at the beginning at check-in. I did not want any housekeeping and was advised to just put the do not disturb sign on the door. I had that sign on the door From the time I went to the room to the time I checked out the hotel. So why would anyone answer without my consent unless there is a policy that I don't know about where you will clean a room, even with the do not disturb sign on not knowing if a guest is still in their room. It's just too many things. That's my experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Edmundo

Travelled with group
Liked: Cleanliness, amenities
Another great stay with Haven and the whole Haven Crew!!
Stayed 5 nights in Jan 2025

8/10 Good

Nathan

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Eleazar

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Services too slow/ only one elevator make thing more difficult
Stayed 8 nights in Dec 2024

10/10 Excellent

jeevahan

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Nice property. As advertised and very convenient to shops, restaurants, and nightlife.
Stayed 3 nights in Jan 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
good service staff and food
Stayed 8 nights in Dec 2024

10/10 Excellent

Estefany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

jorge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good area with access to a lot of dining and bars options. Nice rooftop bar.
Stayed 1 night in Jan 2025

10/10 Excellent

Parag

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel, Great Location, Great Staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mauricio

Liked: Cleanliness
Stayed 6 nights in Dec 2024

8/10 Good

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant stay at Haven hotel. Staff super friendly and the hotel is clean. I had breakfast included. Food was good but not much variety. I really enjoyed it though. The area is close to nightclubs which is super handy if you like to go out. However, it can be noisy at night. I had to wear earplugs every night. That would have been my only downside. Super close to convenience stores and local cafes. The area is safe.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, property conditions & facilities
Jose is a great person..
Stayed 4 nights in Nov 2024

10/10 Excellent

Landiss

Liked: Cleanliness, amenities, property conditions & facilities
Haven is my favorite hotel to book when i come to Medellin,guests friendly,room food service is good and customer service is excellent, everyone is nice and caring
Stayed 4 nights in Dec 2024

10/10 Excellent

Norman

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024