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NH Collection Medellín Royal

5.0 star property
5-star luxury hotel near Santafé Mall, connected to a shopping center

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Photo gallery for NH Collection Medellín Royal

Enjoy a variety of international cuisine at our central buffet, featuring fresh fruits, cheeses, and cold cuts.
Urban apartments surrounded by lush greenery and diverse architecture.
Enjoy a leisurely meal in a serene outdoor setting with a clear view of the surrounding greenery.
Enjoy music and relaxation in this spacious lounge area with a grand piano and comfortable seating.
Relax by the pool surrounded by lush greenery and palm trees, with lounge chairs and umbrellas at your disposal.

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
  • Santafé Mall
    ‪2 min walk‬
  • Oviedo Shopping Center
    ‪3 min walk‬
  • El Tesoro Shopping Park
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite Room

1 bedroom, minibar, in-room safe, desk

Suite Room

9.0 out of 10
Wonderful
(9 reviews)
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

9.6 out of 10
Exceptional
(41 reviews)
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite (Extra Bed 2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Suite (Extra Bed 2 Adults + 1 Child)

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Adults + 2 Children)

1 bedroom, minibar, in-room safe, desk

Family Room (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

8.4 out of 10
Very good
(7 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Extra Bed 2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Superior Room (Extra Bed 2 Adults + 1 Child)

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Medellín

El Poblado stay.A stay at this El Poblado hotel places you steps from Santafé Mall and a 5-minute walk from Oviedo Shopping Center. Río Sur Shopping Center and Golden Mile are also within half a mile (1 km).

What's nearby

  • Santafé Mall - 2 min walk - 0.2 km
  • Oviedo Shopping Center - 3 min walk - 0.3 km
  • Lleras Park - 19 min walk - 1.6 km
  • Poblado Park - 19 min walk - 1.6 km
  • El Tesoro Shopping Park - 2 min drive - 1.5 km

Getting around

  • Aguacatala Station - 17 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive

Restaurants

  • ‪Pizzeria Olivia Cc Santa Fe - ‬4 min walk
  • ‪Archie's - ‬3 min walk
  • ‪Sandwich Qbano Santafé - ‬5 min walk
  • ‪Il Forno - ‬3 min walk
  • ‪Todo Fresa Café. C.c. Santa Fe - ‬4 min walk

About this property

NH Collection Medellín Royal

5-star luxury hotel near Santafé Mall, connected to a shopping center
NH Collection Medellín Royal offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury NH Collection Medellín Royal. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 5-star Medellín hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 9 sq m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
NH Collection Medellín Royal offers 135 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; COP 37,660 to 75,321 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: COP 154 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 37660 to 75321 per person
  • Airport shuttle fee: COP 112000 per vehicle
  • Pet fee: COP 154 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

NH Collection Medellín Royal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 715 out of 1002 reviews
Rating 8 - Good. 155 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Tareq

Stayed 1 night in Apr 2025

10/10 Excellent

ENRIQUE, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Next I would like to see more promo of the city inside the room. Also a very much soft mattress.
Stayed 4 nights in Apr 2025

10/10 Excellent

Viet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Abdelhady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Juan, Cumming

Stayed 2 nights in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Oscar, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La visita fue placentera. La mayoría de los trabajadores son amables y respetuosos. Sin embargo la gran mayoría son muy serios. No sonríen. Sus expresiones faciales o corporales no invitan al huésped a dirigirse a ellos. Creo que pudieran tener un mejor ánimo a la hora de atender al huésped. Decir “buenos días” o “buenas noches”, no cuesta nada. Los porteros fueron todos muy amables. Pero el staff de la recepción pudo haberlo hecho mucho mejor. El staff del restaurante fue mas o menos. El único que siempre saludaba y atendía con buena disposición fue el señor Diego. Excelente atención. Volvería a visitar? Si. Pero ojalá pudieran mejorar la calidad de socialización y expresión corporal. Una sonrisa, no cuesta nada.
Stayed 8 nights in Mar 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre es una agradable experiencia hospedarme en este hotel. Su equipo de trabajo y la comida muy bien. Necesitan renovar un poco más la alfombra.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lance, Zephyr Cove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Mar 2025

4/10 Poor

Andrea

Business traveller
Disliked: Staff & service
Noisy room, the AC make a loud noise every time it reaches the set temperature, you can also hear the conversations of the next room. Staff friendly but veeeery slow
Stayed 4 nights in Mar 2025

6/10 Okay

Giuseppe

Location is good. But you need to walk uphill for a bit, so I would consider transportation if you are not in good physical shape.
Stayed 2 nights in Mar 2025

6/10 Okay

Andrea

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeffree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 5 nights in Feb 2025

10/10 Excellent

emily

Stayed 4 nights in Mar 2025

6/10 Okay

Mark, Little Neck

Liked: Cleanliness
.
Stayed 3 nights in Mar 2025

8/10 Good

Basant

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort

A very enjoyable and relaxing stay in Medellin.

A really enjoyable and relaxing stay in a lovely hotel. The room allocated was very nice, spacious, very clean and very comfortable. WiFi in the room was very good until 10pm for some reason. The pool and gym were very good. The pool area was spacious with plenty of loungers. The gym was well equipped for hotel guests. I had breakfast each of the 6 days I stayed and they were good value with a wide variety of options. All of the staff I encountered were very friendly, helpful and accommodating. The reception staff were able to arrange a couple of city and countryside tours which were very enjoyable and good value. The area around the hotel is very nice / safe. There are a multitude of shops in the vicinity. If you want to travel into the city centre to see the landmarks then taxis/ Uber is very cheap. I would certainly recommend the hotel to anyone coming to Medellin.
Stayed 6 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Only place to stay for me

This is a really good hotel with great staff Jose is very helpful on arrival and gives you all the information you need. All the girls on reception speak English too which is a bonus. The rest of the staff and bell boys are all really good. I recommend this hotel jf you are in the area Hot showers nice pool and good food and beer and you can watch the Premier League in your room.
Stayed 10 nights in Feb 2025

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable el equipo. Una estadía muy cómoda y amena.
Stayed 3 nights in Feb 2025

6/10 Okay

Sachin

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Decent stay with some issues

The hoet was ok the breakfast was bad. My room the ac made a constant banging noise every hour. My safe never worked
Stayed 4 nights in Feb 2025

10/10 Excellent

Arthur

Stayed 3 nights in Feb 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option

Staff is incredible!
Stayed 1 night in Feb 2025

10/10 Excellent

Jimmy, Englewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good service, beautiful and enough space
Stayed 5 nights in Feb 2025

10/10 Excellent

Yadirka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Feb 2025