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Pullman Zamzam Madina

Eco-certified hotel near Prophet's Mosque

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Photo gallery for Pullman Zamzam Madina

Deluxe Room, 2 Single Beds (Panoramic Haram View)
4 restaurants, breakfast, lunch, dinner served; international cuisine
1 bedroom, premium bedding, in-room safe, desk
Interior detail
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Al-Baqi Cemetery
    ‪5 min walk‬
  • Prophet's Mosque
    ‪7 min walk‬
  • The Green Dome
    ‪7 min walk‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪15 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, City View

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom, City View

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Single Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 3 Single Beds (Without view)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 3 Single Beds (Without view)

8.2 out of 10
Very good
(31 reviews)
  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Royal Suite, 1 Double Bed (Haram View)

1 bedroom, premium bedding, in-room safe, desk

Royal Suite, 1 Double Bed (Haram View)

  • Sleeps 7
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed (Haram View)

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed (Haram View)

  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Panoramic Haram View)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, City View (4 Twin Beds)

1 bedroom, premium bedding, in-room safe, desk

Superior Room, City View (4 Twin Beds)

9.0 out of 10
Wonderful
(38 reviews)
  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Room, 1 King Bed (No View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed (No View)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Haram View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Haram View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite, 1 King Bed, City View

  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (No View)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom (No View)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Panoramic Haram View)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Accessible, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Single Beds, Accessible, City View

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds (Panoramic Haram View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Single Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Twin Beds

About the area

Madinah

Heart of Madinah.Within a 10-minute walk of this Madinah City Center hotel, you'll find Prophet's Mosque and The Green Dome. New Bilal Market and Al-Baqi Cemetery are also within half a mile (1 km).

What's nearby

  • Al-Baqi Cemetery - 5 min walk - 0.5 km
  • Prophet's Mosque - 7 min walk - 0.6 km
  • The Green Dome - 7 min walk - 0.6 km
  • Quba Mosque - 3 min drive - 3.0 km
  • Madina Mall - 4 min drive - 4.0 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪مندي الايغوري - ‬9 min walk
  • ‪البيك - ‬6 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪The Espresso Bar - ‬9 min walk
  • ‪بارنز - Barn’s فرع الحرم - ‬5 min walk

About this property

Pullman Zamzam Madina

Eco-certified hotel near Prophet's Mosque
There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. The eco-certified Pullman Zamzam Madina also features multilingual staff, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Madinah hotel is smoke free.

  • 835 guestrooms or units
  • 10 levels
  • 4 dining venues
  • Built in 2015
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (SAR 70 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 10001808

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Pullman Zamzam Madina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 784 out of 1250 reviews
Rating 8 - Good. 228 out of 1250 reviews
Rating 6 - Okay. 116 out of 1250 reviews
Rating 4 - Poor. 47 out of 1250 reviews
Rating 2 - Terrible. 75 out of 1250 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Baha'eddin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, close , clean and convenient
Stayed 1 night in Mar 2025

10/10 Excellent

Ibrahim

Stayed 1 night in Mar 2025

10/10 Excellent

saikou

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conducive for me. I don’t like the long wait for checking in
Stayed 2 nights in Mar 2025

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Luqman

Stayed 1 night in Mar 2025

10/10 Excellent

Mogheas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mohsin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommended for long term stay at Madinah
Stayed 19 nights in Mar 2025

6/10 Okay

Thierno Amadou

Stayed 3 nights in Mar 2025

10/10 Excellent

ISLAM

Stayed 1 night in Mar 2025

10/10 Excellent

Medina, Philadelphia

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Always a great time. This is my best place to stay in Madinah
Stayed 7 nights in Mar 2025

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

nasser

Stayed 6 nights in Mar 2025

10/10 Excellent

Foorkan, Deer Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with high speed wifi. Great staff and few minutes walking distance to Haram.
Stayed 7 nights in Mar 2025

10/10 Excellent

Khaled

Liked: Property conditions & facilities, room comfort

Beyond amazing

Fantastic hotel, great staff and wonderful people
Stayed 3 nights in Mar 2025

10/10 Excellent

MUHAMMAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best service
Stayed 3 nights in Mar 2025

8/10 Good

Sada

Travelled with family
Liked: Staff & service, property conditions & facilities
Good clean . Expensive food add for sure meal with stay might be helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Khandaker

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rawda visit

Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Syed maaz

Liked: Cleanliness, staff & service
Good just need more upgrades for the price bring charged
Stayed 2 nights in Mar 2025

10/10 Excellent

Fatoumata

Liked: Amenities
All good , Perfect
Stayed 2 nights in Mar 2025

8/10 Good

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast ok not satisfied
Stayed 4 nights in Mar 2025

6/10 Okay

Hussam, Houston

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I get charged for extra bed, which I paid online for 3 adults and Ine child was very clear on my reservation I try to explain that to the front desk and the manager, but they still insist to charge me ( The unprofessional person who was workinking in the front desk, told me that four of you can sleeping in one king bed if you will not except the charge of the extra bed)
Stayed 2 nights in Jan 2025

10/10 Excellent

Saima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at this hotel
Stayed 2 nights in Mar 2025

8/10 Good

Rohina

Stayed 3 nights in Mar 2025

6/10 Okay

Syed maaz

Liked: Cleanliness, staff & service
In the king bed they have attached two mattresses which was very uncomfortable
Stayed 3 nights in Mar 2025

10/10 Excellent

Rustum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s extremely close walking to Masjid Nabawi (the Prophet’s Mosque) in Medinah, Saudi Arabia. For wheelchair guests, it’s completely accessible (ramps and elevators) and allows you to walk to the masjid without any headaches. For taxis to other places (such as Masjid Quba - the first Mosque in Islamic History also located in Medinah), you have to go out and try to hail one outside very close to the hotel. Suggest to hail one yourself and negotiate prices beforehand. Otherwise can use Uber or Careem taxi services BUT they usually charge a bit more and are only Saudi Arabian drivers who may not speak any English or they will give you a harder time by making the trip longer going the roundabout way. But this depends on the driver. If you have more money to spend, it’s usually easier to find one driver you like and keep them the whole day or even better convince them to stay the whole time you are there everyday in Medinah, especially if you have a set itinerary planned. You can just say, hey for this amount of money, can you stick with us for the next 4/5 hours and take us to these places. Drivers would usually favor that since it gives them a stable/guaranteed income for those hours. Give a heavy tip if you can. Most work for meager wages unfortunately still. As for the amenities of the hotel, you will get porter service as needed/requested, rooms cleaned once a day or perhaps more as requested, 24/7 room service but don’t know the cost as we never used it. The hotel’s 4.5/5
Stayed 2 nights in Mar 2025