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Amr Bin Al Gmoh Street, Madinah, 41499
  • Popular LocationAl Haram3 min walk
  • Popular LocationProphet's Mosque6 min walk
  • Popular LocationBaqi Cemetery7 min walk
  • AirportMedina (MED-Prince Mohammad Bin Abdulaziz)19 min drive

Room options

Deluxe Suite, City View (1 Double Bed and 2 Twin Beds)

  • 75 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Superior Room, 2 Single Beds, City View

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Single Beds (Panoramic Haram View)

  • 35.0 sq m
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 1 King Bed (Without view)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, City View (1 King Bed)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, City View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 3 Single Beds (Without view)

  • 35 sq m
  • Sleeps 4
  • 3 Twin Beds

Deluxe Room, 1 King Bed (Panoramic Haram View)

  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds, Accessible, City View

  • Sleeps 3
  • 2 Twin Beds

Haram view, Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom (1 King Bed, Without View)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite (1 Double and 2 Twin, Haram View)

  • 85 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Superior Room, City View (4 Twin Beds)

  • 35 sq m
  • Sleeps 5
  • 4 Twin Beds

Executive Suite, City View (1 Double Bed and 2 Twin Beds)

  • 85 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Junior Suite, 1 Bedroom (Panoramic Haram View, 1 King Bed)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Madinah

Heart of Madinah.Within a 10-minute walk of this Medina City Center hotel, you'll find Al Haram and Prophet's Mosque. Also, Baqi Cemetery is within half a mile (1 km) and Quba Mosque is within 3 miles (5 km).

What's nearby

  • Al Haram - 3 min walk
  • Prophet's Mosque - 6 min walk
  • Baqi Cemetery - 7 min walk
  • Quba Mosque - 4 min drive
  • Madina Mall - 6 min drive

Getting around

  • Madinah Station - 14 min drive
  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • مندي الايغوري - 9 min walk
  • مقهى ومحمصة كفه - واجهة قباء - 10 min walk
  • البيك - 6 min walk
  • كافتيريا بركة قباء - 9 min walk
  • ستاربكس - 1 min walk

About this property

Pullman Zamzam Madina

5-star luxury hotel near Al Haram
There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. The luxury Pullman Zamzam Madina also features multilingual staff, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Madinah hotel is smoke free.

  • 835 guestrooms or units
  • 10 levels
  • 4 dining venues
  • Built in 2015
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (SAR 70 per day; includes in/out privileges)
  • Limited onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 86 for adults and SAR 43 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in common area(s)

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • LED TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
During Ramadan, March 10-April 9, 2024, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Pullman Zamzam Madina Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 557 out of 1006 reviews" "
Rating 8 - Good. 208 out of 1006 reviews" "
Rating 6 - Okay. 103 out of 1006 reviews" "
Rating 4 - Poor. 46 out of 1006 reviews" "
Rating 2 - Terrible. 92 out of 1006 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mavilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing and quick to respond. The location was beyond good. We were quick to go to places and Haram. The hotel was super clean and the folks that were cleaning it did a great job restocking the supplies. I will recommend it to everyone to stay here and I think I found my future regular hotel. We had a beautiful view from our room on the 8th floor.
Stayed 7 nights in Jan 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location and service
Stayed 6 nights in Jan 2024

6/10 Okay

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff bad
Stayed 8 nights in Jan 2024

10/10 Excellent

Tariq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a short visit
The hotel is old but well kept. Service was very good, including the staff at the reception were very helpful.
Stayed 2 nights in Jan 2024

8/10 Good

Nazma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was very close to the Masjid-e-Nawabi, but one side was closed from the street, that was disappointing. Othe than that
Stayed 4 nights in Jan 2024

10/10 Excellent

shirin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good service but for women entrance gate of Masjid Nabvi too far .
Stayed 1 night in Jan 2024

2/10 Terrible

Ghazwan

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t go to that hotel
We did not get the room until 5 pm. The Front Desk staff were not friendly at all apologetic or accommodating.
Stayed 1 night in Jan 2024

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities
Close and very comfortable area/property.
Stayed 4 nights in Jan 2024

10/10 Excellent

Mohammad A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Umrah
Amazing location, food and staff!
Stayed 5 nights in Jan 2024

10/10 Excellent

ZULF

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to improve the quality of the bathroom other than that, all was great.
Stayed 1 night in Jan 2024