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Hotel Description

4.5-star luxury hotel near Melbourne Convention and Exhibition Centre

Heart of Melbourne

At this Melbourne Central Business District hotel, you'll be within a 5-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino and Entertainment Complex. Also, DFO South Wharf is within half a mile (1 km) and Eureka Tower is within 2 miles (3 km).

Renovated in 2020

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, free WiFi in public areas, and valet parking. There's a 24-hour fitness center on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, refrigerators

The 432 soundproofed guestrooms offer free WiFi and 24-hour room service. LCD TVs, refrigerators, and minibars are also available.

Standard Room, 1 King Bed (King)

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$167* Per night/room 27 Jan. - 28 Jan.

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

King Skyline Riverview Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible (Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Single Bed, River View (2 Bed Twin Skyline)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Crowne Plaza Melbourne ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Crowne Plaza Melbourne

Everyone (1)
5 out of 5

Posted by on 28 Nov. 2019

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Property Features

Crowne Plaza Melbourne offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Coworking spaces and limo/town car service are available. There are 10 meeting rooms available. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Crowne Plaza Melbourne. Parking is available for a fee. A complete renovation of Crowne Plaza Melbourne was completed in December 2020. Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

  • 1 building
  • 432 guestrooms or units
  • 10 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Tullamarine Airport (MEL) (26.5 km / 16.5 mi)
  • Train station: Southern Cross Station (1.4 km / 0.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crowne Plaza Melbourne offers 432 accommodations with minibars and espresso makers. Beds feature premium bedding. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Refrigerator
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Yugo Restaurant - This restaurant specializes in fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Dive Bar - This bar specializes in local cuisine and serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.

Pow Wow - This coffee shop serves breakfast only. Open select days.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines. The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 38 for adults and AUD 24 for children (approximately)
  • Self parking fee: AUD 17 per night
  • Nearby parking fee: AUD 17 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Melbourne
  • Crowne Plaza Melbourne
  • Melbourne Crowne Plaza
  • Crowne Plaza Melbourne Hotel Melbourne
  • Crowne Plaza Melbourne Hotel
  • Crowne Plaza Melbourne Hotel
  • Crowne Plaza Melbourne Melbourne
  • Crowne Plaza Melbourne Hotel Melbourne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.