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Crowne Plaza Melbourne by IHG

4.5 star property
4.5-star luxury hotel near Melbourne Convention and Exhibition Centre

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Photo gallery for Crowne Plaza Melbourne by IHG

Outdoor pool, open 6:00 AM to 9:00 PM, free cabanas, sun loungers
Property amenity
Suite, 1 Bedroom, River View
Exterior
Cafe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1-5 Spencer Street, Docklands, VIC, 3008
  • Place, Crown Casino
    ‪2 min walk‬
  • Place, Melbourne Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, SEA LIFE Melbourne
    ‪3 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, River View (High Floor)

Standard Room, 1 King Bed, River View (High Floor)

Standard Room, 1 King Bed, River View (High Floor)

9.2 out of 10
Wonderful
(13 reviews)
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(52 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | View from room

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(4 reviews)
  • 54 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, River View

View from room

Standard Room, 2 Double Beds, River View

9.4 out of 10
Exceptional
(75 reviews)
  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(35 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, River View

8.6 out of 10
Excellent
(19 reviews)
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Casino View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Casino View)

9.6 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor, Casino View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor, Casino View)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

View from room

Premium Room

  • River view
  • Sleeps 2
  • 1 King Bed

About the area

Melbourne

Heart of Melbourne.At this Docklands hotel, you'll be within a 5-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino. SEA LIFE Melbourne and DFO South Wharf are also within half a mile (1 km).

What's nearby

  • Crown Casino - 2 min walk - 0.2 km
  • Melbourne Convention and Exhibition Centre - 2 min walk - 0.2 km
  • SEA LIFE Melbourne - 3 min walk - 0.3 km
  • DFO South Wharf - 7 min walk - 0.6 km
  • Bourke Street Mall - 15 min walk - 1.3 km

Getting around

  • Southern Cross Station - 8 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Jackpot Bar - ‬4 min walk
  • ‪Rhumbas - ‬4 min walk
  • ‪Zero Gradi - ‬4 min walk
  • ‪Byblos - ‬3 min walk
  • ‪Little Flynn - ‬3 min walk

About this property

Crowne Plaza Melbourne by IHG

4.5-star luxury hotel near Melbourne Convention and Exhibition Centre
Crowne Plaza Melbourne by IHG offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

10 meeting rooms and coworking spaces are available. Event space at this hotel measures 12949 square feet (1203 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Crowne Plaza Melbourne by IHG. Parking is available for a fee. A complete renovation of Crowne Plaza Melbourne by IHG was completed in December 2020.

Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

  • 1 building
  • 432 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 12949 sq ft of conference space
  • 1203 sq m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Melbourne by IHG offers 432 accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 45 per night); discounts available
  • Secured, covered self parking on site (AUD 45 per night)
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)
  • Limited onsite valet and self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; AUD 40 to 42 for adults and AUD 25 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 to 42 for adults, and AUD 25 to 25 for children
  • Covered self parking fee: AUD 45 per night
  • Covered valet parking fee: AUD 80 per night (in/out privileges)
  • Nearby parking fee: AUD 45 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Crowne Plaza Melbourne by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1002 reviews
Rating 8 - Good. 251 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Stayed 1 night in Sep 2025

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The shower leaked all over the bathroom floor. Quite dangerous when getting out of the shower into a pool of water. Reported it but was told it’s a known issue
Stayed 3 nights in Sep 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakashna on tge front desk was lovely
Stayed 1 night in Sep 2025

6/10 Okay

bulu

Stayed 3 nights in Sep 2025

4/10 Poor

Ian

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and property. Friendly helpful staff. Buffet breakfast was delicious
Stayed 1 night in Sep 2025

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’ll be back!

Quick front desk check in and was able to check out on line. Room was super clean, bed was sooo comfy. Breakfast was $35 each, and great value for money! It had everything, and compared to other places, the quality and variety of the food went that one step extra…staff in the restaurant were so welcoming and respectful, and hardworking (no standing around for these guys). I’ll be staying at Crowne Plaza again, that’s for sure. Highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Joel

Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, fantastic with guidance and directions and lovely rooms.q
Stayed 3 nights in Sep 2025

10/10 Excellent

Marney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel would definitely stay again
Stayed 1 night in Sep 2025

8/10 Good

Peter

It was good parking bad wotif experience average
Stayed 2 nights in Sep 2025

8/10 Good

Emma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge could be more helpful to load bags into the car.
Stayed 1 night in Sep 2025

10/10 Excellent

Braden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff great hotel

From the moment we arrived to the moment we checked out the stay was amazing. The staff are super kind and helpful and I could not rate this place higher! Will definitely be coming back especially due to how friendly the staff were and really made me feel special. The view is also amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Loved our stay. So close to everything.
Stayed 2 nights in Sep 2025

8/10 Good

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, great dinning options and shopping
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay thanks
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible clean and exceptional service
Stayed 1 night in Sep 2025

10/10 Excellent

jason

Liked: Amenities, property conditions & facilities
It was a great experience all round.
Stayed 1 night in Sep 2025

10/10 Excellent

Kaye

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 2 nights in Aug 2025

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with a fantastic view of Southbank. Would definitely recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

Keenan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and views of city

Great location, best views of Yarra River and skyscrapers. Room spacious, comfortable and very friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqueline Jeanette, Auckland

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Lovely place to stay
Stayed 5 nights in Aug 2025

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really great location, near the river and Casino
Stayed 1 night in Aug 2025