Holiday Inn Melbourne Bourke Street Mall by IHG

3.5 star property
3.5-star hotel near Collins Street

Choose dates to view prices

Photo gallery for Holiday Inn Melbourne Bourke Street Mall by IHG

Daily buffet breakfast (AUD 40 per person)
Reception
Meeting facility
Reception
2 Double Standard Courtyard View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
296 Little Collins Street, Melbourne, VIC, 3000
  • Place, Bourke Street Mall
    ‪1 min walk‬
  • Place, Flinders Lane
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

1 King Premium City View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

1 King Standard

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

1 King Standard Accessible

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

1 King Standard City View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

1 King Standard Courtyard View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

2 Double Standard

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

2 Double Standard City View

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

2 Double Standard Courtyard View

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

2 Single Standard

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

1 King Premium

  • Sleeps 2
  • 1 King Bed

1 King Premium Corner City View

  • Sleeps 2
  • 1 King Bed

You may also like

About the area

Melbourne

Melbourne Central Business District stay.A stay at this Melbourne Central Business District hotel places you steps from Bourke Street Mall and a 5-minute walk from Collins Street. Also, Melbourne Central is within half a mile (1 km) and Crown Casino is within 2 miles (3 km).

What's nearby

  • Bourke Street Mall - 1 min walk - 0.0 km
  • Collins Street - 2 min walk - 0.2 km
  • Flinders Lane - 3 min walk - 0.3 km
  • Melbourne Central - 5 min walk - 0.5 km
  • Regent Theatre - 5 min walk - 0.5 km

Getting around

  • Flinders Street Station - 7 min walk
  • Melbourne Central Station - 9 min walk
  • Melbourne, VIC (MEB-Essendon) - 26 min drive

Restaurants

  • ‪Koko Black - Royal Arcade - ‬1 min walk
  • ‪Bench Coffee Co. - ‬1 min walk
  • ‪La Petit Chateau - ‬1 min walk
  • ‪Aru - ‬1 min walk
  • ‪Cafe Segovia - ‬1 min walk

About this property

Holiday Inn Melbourne Bourke Street Mall by IHG

3.5-star hotel near Collins Street
There's a restaurant on site. WiFi is free in public spaces. Holiday Inn Melbourne Bourke Street Mall by IHG also features a fitness center and an elevator.

This 3.5-star Melbourne hotel is smoke free.

  • 273 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Dining venue
Holiday Inn Melbourne Bourke Street Mall by IHG offers 273 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 25 per day); reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 20 for children
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Nearby parking fee: AUD 25 per day (492 ft away)
  • Rollaway bed fee: AUD 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

Property is also known as

Melbourne Bourke Mall By Ihg
Holiday Inn Melbourne Bourke Street Mall By Ihg Hotel
Holiday Inn Melbourne Bourke Street Mall By Ihg Melbourne
Holiday Inn Melbourne Bourke Street Mall By Ihg Hotel Melbourne

Holiday Inn Melbourne Bourke Street Mall by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 48 out of 57 reviews
Rating 8 - Good. 4 out of 57 reviews
Rating 6 - Okay. 1 out of 57 reviews
Rating 4 - Poor. 0 out of 57 reviews
Rating 2 - Terrible. 4 out of 57 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leanne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean quiet and the staff are very friendly.
Stayed 1 night in Dec 2025

2/10 Terrible

Lucas

Disliked: Staff & service
Couldn't let me in because of no physical card only card on phone didn't move a mussle to try help was left to sleep on street.
Stayed 1 night in Dec 2025

8/10 Good

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hi The king room was for disabled so the bathroom didnt have enough hangers or space put the towels The water tap for shower i put it on middle to have warm water. It came out alternatly from very hot to cold. So the correct flow of temperature fluctuating . The rest was good and AI service on the phone was great!
Stayed 3 nights in Dec 2025

6/10 Okay

Coleen Esther

Disliked: Cleanliness
Make sure the room is dust free or clean when customers check-in
Stayed 2 nights in Dec 2025

10/10 Excellent

Jie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and tidy, nice service and stuff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and nice staff.
Stayed 7 nights in Dec 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, comfortable new hotel
Stayed 1 night in Nov 2025

10/10 Excellent

siong tuing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Newly opened around August 2025. Great location and close to everything.
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was immaculate, staff were friendly and helpfully and the food was wonderful. Location is awesome thank you.
Stayed 1 night in Dec 2025

10/10 Excellent

Nikita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location was amazing, the whole place was clean and tidy. Absolutely perfect
Stayed 3 nights in Dec 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, wonderful and attentive staff. Rooms are comfortable and cozy with everything you need.
Stayed 1 night in Dec 2025

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was not able to eat breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

Sarah

Stayed 3 nights in Dec 2025

10/10 Excellent

Euan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brand new hotel, very well presented, great location, staff and rooms.
Stayed 2 nights in Dec 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything about this hotel was great. Location is fabulous, especially for shoppers! Great rooms, cleanliness, staff service and the breakthroughs room and buffet was lovely.
Stayed 1 night in Nov 2025

10/10 Excellent

Thelma

Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
I arrived and let me checked in early. Front desk staff were friendly and courteous. Neat and clean room. Very close location to the SB19 concert event. Loved my stay with this hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff were friendly and polite
Stayed 1 night in Dec 2025

10/10 Excellent

ANXU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, staff was very friendly and helpful. Location is great in the heart of Melbourne CBD and close to eateries, shops and attractions.
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really great. Perfect location. Room is in great condition.
Stayed 2 nights in Nov 2025

8/10 Good

Emin Bahadir

Stayed 5 nights in Nov 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was only 2 months old and spotless. Lovely staff, lots of nice touches to the room, very convenient for shopping and public transport.
Stayed 1 night in Nov 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities
Brand new, great location, \parking was a bit of a pain but aside from that 10/10
Stayed 5 nights in Nov 2025

10/10 Excellent

Tracey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for CBD shopping! Just a few metres to the Bourke St Mall, but very quiet. The staff were lovely. There was a small problem with one of rooms, it was sorted out quickly with no fuss. The rooms are very nice, clean and super comfortable- I loved that they had two types of pillows on the bed to choose from. I will definitely be staying here again.
Stayed 1 night in Nov 2025

10/10 Excellent

TAEIN

Travelled with family
Liked: Cleanliness, staff & service, amenities
It's good. I think that room is very cleannand staff is very kind.
Stayed 1 night in Nov 2025