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Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly 4-star hotel near Melbourne Central

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Photo gallery for Hotel Grand Chancellor Melbourne

Exterior
Premier King Room
Superior Queen Room
Reception
Premier King Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪5 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

8.6 out of 10
Excellent
(40 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room

Classic King Room

Classic King Room

8.6 out of 10
Excellent
(91 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

9.0 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

8.2 out of 10
Very good
(18 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

9.0 out of 10
Wonderful
(163 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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Exterior

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CA $241 total
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About the area

Melbourne

City center retreat .Within a 10-minute walk of this Melbourne Central Business District hotel, you'll find Melbourne Central and Collins Street. Also, Princess Theatre is within half a mile (1 km) and Rod Laver Arena is within 2 miles (3 km).

What's nearby

  • Her Majesty's Theatre - 2 min walk - 0.2 km
  • RMIT University - 3 min walk - 0.3 km
  • Melbourne Central - 5 min walk - 0.5 km
  • Princess Theatre - 5 min walk - 0.5 km
  • Bourke Street Mall - 7 min walk - 0.6 km

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Empress of China - ‬2 min walk
  • ‪Whisky and Alement - ‬2 min walk
  • ‪M Club - ‬2 min walk
  • ‪Shanghai Street 小街小笼馆 - ‬2 min walk
  • ‪Drystore Espresso - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

Family-friendly 4-star hotel near Melbourne Central
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 6 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Hotel Grand Chancellor Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 0-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 668 out of 1335 reviews
Rating 8 - Good. 452 out of 1335 reviews
Rating 6 - Okay. 140 out of 1335 reviews
Rating 4 - Poor. 43 out of 1335 reviews
Rating 2 - Terrible. 32 out of 1335 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Fritzie

Staff were good. We got in early and was allowed late check out at midday. However the noise each morning coming fm outside the halls, or within the walls of like doors banging was consistent in the mornings and disrupted sleep ins! Perhaps improving the sound proofing of the rooms may help.
Stayed 2 nights in Nov 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful - staff, food, room. We all had a great stay. Location was fantastic.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a few times now and I can’t fault them. It was good to see the 2nd lift is finally working. It’s close to shopping and dinning options.
Stayed 1 night in Nov 2025

8/10 Good

??

Stayed 2 nights in Nov 2025

10/10 Excellent

Della

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room provided an extra bed, great room service
Stayed 1 night in Nov 2025

10/10 Excellent

Megan

Stayed 2 nights in Nov 2025

8/10 Good

Timothy

Stayed 1 night in Nov 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room, welcome message and quiet music on TV a nice touch. Be aware that if you want the breakfast buffet you need to preorder, otherwise instead of $25 it is $34.
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Great staff
Stayed 3 nights in Nov 2025

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Location clean fantastic reception service bar and dining
Stayed 3 nights in Nov 2025

10/10 Excellent

Jaala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and neat. The bed wasnt great but not awful. Really nice shower. We had the breakfast buffet and there was an excellent selection.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tom

Liked: Amenities, property conditions & facilities
Good, clean, great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay, comfortable and welcoming staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very welcoming with quick check in. and the room was presented beautifully 😁
Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service
Great hotel, unfortunately the gym & pool were being refurbished so we couldn't use them, but the rooms were nice and the staff very helpful.
Stayed 1 night in Nov 2025

6/10 Okay

Charlotte

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were friendly and welcoming. The room was adequate. Bed way too soft. Having a little balcony was good to get fresh air but made the room a bit noisy as the door seal didnt keep street noise out. Would've used room service but not when you get charged $5 for the service. Bathroom was a little small. Toilet was extremely low. Not good for older people with back or knee issues. Location was good. Don't park next to hotel. Wilson parking around corner so much cheaper.
Stayed 1 night in Nov 2025

10/10 Excellent

Karla

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
premier room is large, room clean, nice amenities, large comfy bed, fantastic rainfall shower. This was our 6th stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, nice & clean, great staff very helpful, beautiful buffet breakfast Only downside, pool is still undergoing maintenance, but still a great hotel
Stayed 2 nights in Nov 2025

8/10 Good

Martyn

Wasn’t too bad,
Stayed 5 nights in Nov 2025

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great position and staff
Stayed 5 nights in Jul 2025

10/10 Excellent

Ray, Randwick

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and very helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Hui-Hsien

Liked: Cleanliness, staff & service, amenities
Friendly staff, great location, clean and comfortable room.
Stayed 1 night in Nov 2025

10/10 Excellent

Raphael

Stayed 1 night in Nov 2025

8/10 Good

Shayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good comfortable room, upgraded to superior, bed very comfortable. Recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Darcy-Rose

Stayed 1 night in Nov 2025