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Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly 4-star hotel near Melbourne Central

Choose dates to view prices

Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room
Superior Queen Room
Premier King Room
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

View in a map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪5 min walk‬
  • Collins Street
    ‪5 min walk‬
  • Queen Victoria Market
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

8.4 out of 10
Very good
(29 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

9.2 out of 10
Wonderful
(135 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

7.6 out of 10
Good
(14 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic King Room

Classic King Room

Classic King Room

8.4 out of 10
Very good
(71 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

8.8 out of 10
Excellent
(17 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Melbourne

City center retreat .Within a 10-minute walk of this Melbourne Central Business District hotel, you'll find Melbourne Central and Collins Street. Queen Victoria Market and Rod Laver Arena are also within 2 miles (3 km).

What's nearby

  • Melbourne Central - 5 min walk - 0.5 km
  • Collins Street - 5 min walk - 0.5 km
  • Bourke Street Mall - 7 min walk - 0.6 km
  • Queen Victoria Market - 14 min walk - 1.2 km
  • Crown Casino - 3 min drive - 1.9 km

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Whisky & Alement - ‬2 min walk
  • ‪The Essence - ‬2 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Shanghai Village Chinese Restaurant - ‬2 min walk
  • ‪Operator Diner - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

Family-friendly 4-star hotel near Melbourne Central
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 6 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Grand Chancellor Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Uncovered valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1129 reviews
Rating 8 - Good. 387 out of 1129 reviews
Rating 6 - Okay. 134 out of 1129 reviews
Rating 4 - Poor. 48 out of 1129 reviews
Rating 2 - Terrible. 31 out of 1129 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Margaret Zilpha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Yuet nog

Stayed 5 nights in Apr 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location and price. Enjoyed our stay and would stay here again. Loved the randomness of house keeping - became a bit of a laugh between us as to what would be missed or left.
Stayed 4 nights in May 2025

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Yes there was only 1 elevator working but that was ok. The breakfast was great. Seriously the scrambled eggs were so delicious. Not sloppy like most other places. I will be staying there again.
Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in May 2025

10/10 Excellent

HALIDANE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy, clean and close to restaurants and shops
Stayed 1 night in May 2025

10/10 Excellent

Kim

Amazing service beautiful room
Stayed 1 night in Apr 2025

10/10 Excellent

Akkarat

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 8 nights in Apr 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room upgrade. Excellent friendly staff. Great room layout.
Stayed 1 night in Apr 2025

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very convenient to the places we needed to be
Stayed 1 night in Apr 2025

10/10 Excellent

Nestworth

Stayed 2 nights in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Well located but undergoing refurbishment.
Stayed 2 nights in Apr 2025

6/10 Okay

Andria

Travelled with partner
Overall stay was alright. Clean room . Good Wifi. Location is not too far from parliament station. Staff was friendly. Bed was huge and comfortable. Linens are being replaced everyday. A good stay for a couple of days.
Stayed 4 nights in Apr 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to places of interest.
Stayed 2 nights in Apr 2025

8/10 Good

Julie, Cessnock

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised when we arrived. It looks like they are doing updates to the hotel. Reception check in was easy & staff were great. We had the buffet breakfast which was good value (if you paid the $25 the night before). The room was spacious, clean and tidy but I was a bit perplexed as to the bathroom layout. The bathroom has been updated but I found it odd that the toilet is directly to the left of the door so if anyone is using the toilet you cannot open the door to go in (unless they leave the door open). The oversized vanity is against the far wall & has a large sink with the tap in the far left corner of the basin & due to vanity being quite high, this makes it difficult to use. The shower is a bit oversized also and has a massively unnecessary rain showerhead and the water runs along the top of the edge of the tiles and doesn’t drain properly. So I personally think they need to re-think the design of the bathroom. Other than that, we were happy with the hotel as it is conveniently located and would stay again in future.
Stayed 2 nights in Apr 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, very clean and tidy, good value inline with what we paid.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Ahmet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to park the car next door and walk up stairs which looked creepy and smelt urine , Was given a room with the view of our condition motors , The Front door of the room had so much gap on the bottom and sides you could almost see inside, which caused it to hear so much noise in the corridor as well , The TV was too small and wasn’t a smart tv , Had to pay for movies , The wifi didn’t even work , The lifts were too slow ,
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities
Second time st
Stayed 2 nights in Apr 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Property conditions & facilities
Plenty of room
Stayed 1 night in Apr 2025

8/10 Good

Harjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to metro station and easy access to plenty of shops, bars, restaurants.
Stayed 1 night in Apr 2025

2/10 Terrible

phil

Stayed 1 night in Apr 2025

8/10 Good

Kelly

Stayed 1 night in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025