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Aparthotel

Imagine Marco

4.0 star property
4-star aparthotel near Crown Casino

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Photo gallery for Imagine Marco

Outdoor pool
55-inch flat-screen TV with digital channels, TV
Two Bedroom Junior Sky Apartment | Living area
Two Bedroom Sky Apartment | Balcony
Executive Two Bedroom Apartment | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pool
  • Dryer
  • Barbecue grill
  • Washer
  • Gym

Explore the area

Map
42-48 Balston Street, Southbank, VIC, 3009
  • Crown Casino
    ‪9 min walk‬
  • Marvel Stadium
    ‪2 min drive‬
  • Melbourne Central
    ‪3 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Two Bedroom Junior Sky Apartment

Two Bedroom Junior Sky Apartment | Living area

Two Bedroom Junior Sky Apartment

  • 58 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Two Bedroom Junior Apartment

55-inch flat-screen TV with digital channels, TV

Two Bedroom Junior Apartment

  • 58 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Two Bedroom Junior Apartment - Unserviced

55-inch flat-screen TV with digital channels, TV

Two Bedroom Junior Apartment - Unserviced

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Sky Apartment

One Bedroom Sky Apartment | Living area

One Bedroom Sky Apartment

  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Living area

Executive Two Bedroom Apartment

  • 9 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for One Bedroom Apartment

55-inch flat-screen TV with digital channels, TV

One Bedroom Apartment

  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Sky Apartment

Two Bedroom Sky Apartment | Living area

Two Bedroom Sky Apartment

  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Apartment

55-inch flat-screen TV with digital channels, TV

Two Bedroom Apartment

  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Apartment - Unserviced

55-inch flat-screen TV with digital channels, TV

Two Bedroom Apartment - Unserviced

  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Two Bedroom Sky Apartment

Executive Two Bedroom Sky Apartment | Private kitchen

Executive Two Bedroom Sky Apartment

  • 97 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for One Bedroom Apartment - Unserviced

55-inch flat-screen TV with digital channels, TV

One Bedroom Apartment - Unserviced

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Melbourne

Southbank stay.With a stay at this Southbank aparthotel, you'll be within half a mile (1 km) of Crown Casino and 2 miles (3 km) of Fed Square. SEA LIFE Melbourne and Hosier Lane are also within 2 miles (3 km).
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Crown Casino - 9 min walk - 0.8 km
  • Bourke Street Mall - 19 min walk - 1.6 km
  • Melbourne Cricket Ground - 2 min drive - 2.3 km
  • Marvel Stadium - 2 min drive - 1.9 km
  • Melbourne Central - 3 min drive - 1.9 km

Getting around

  • Flagstaff Station - 3 min drive
  • Flinders Street Station - 16 min walk
  • Melbourne Airport (MEL) - 22 min drive

Restaurants

  • ‪KFC - ‬14 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Hungry Jack's - ‬12 min walk
  • ‪My Goodness - ‬4 min walk
  • ‪The Cloakroom - ‬6 min walk

About this property

Imagine Marco

4-star aparthotel near Crown Casino
Imagine Marco offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at Imagine Marco.

This 4-star Melbourne aparthotel is smoke free.

  • 176 guestrooms or units
  • 39 levels
  • 2 buildings
  • Built in 2016
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • 1 conference room
Imagine Marco offers 176 accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. 55-inch flat-screen televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Languages

Chinese (Mandarin), English

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch flat-screen TV with digital channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 176 units
  • 2 buildings
  • 39 floors
  • Built in 2016
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The general deposit is payable by credit card on the date of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Imagine Marco Apartment Southbank
Imagine Marco Apartment
Imagine Marco Southbank
Imagine Marco Southbank
Imagine Marco Aparthotel
Imagine Marco Aparthotel Southbank

Imagine Marco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 910 out of 1827 reviews
Rating 8 - Good. 590 out of 1827 reviews
Rating 6 - Okay. 207 out of 1827 reviews
Rating 4 - Poor. 68 out of 1827 reviews
Rating 2 - Terrible. 52 out of 1827 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, room comfort

Good overall property

confusion regarding the communication between Expedia and the property regarding our payment. Expedia said we had paid for one night when in fact, we had not been charged, but we had received a receipt according.
Stayed 3 nights in Mar 2025

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Close to Crown & perfect for our needs.
Stayed 1 night in Mar 2025

4/10 Poor

Damion

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

BENJAMIN A

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Byron

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

Madonna

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Amy deserves a raise. She was great
Stayed 4 nights in Mar 2025

8/10 Good

Yvette

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, room comfort

Loved It!

I loved it. Perfect little space to sleep and hang out and in when I had time. Great view! Close to lots of things. Staff were super friendly.
Stayed 3 nights in Feb 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was well presented, friendly staff but very noisy very close to the M1. Otherwise great.
Stayed 3 nights in Feb 2025

6/10 Okay

Heidi

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
More cons than pros unfortunately. Pros - friendly staff, well appointed room with all conveniences, comfy bed and pillows, close to Southbank. Cons - surface clean but otherwise dirty, our room desperately needed a deep clean and a repaint, noisy despite double glazed windows (hard to stop noise when your hotel is right next to the West Gate Fwy), rubbish everywhere outside hotel entrance. Not a 4 star hotel at present, won’t be staying again sorry.
Stayed 3 nights in Feb 2025

4/10 Poor

Jonathan

Business traveller
Disliked: Room comfort

Not a great stay for me this time

Booked a 'Sky' apartment for the elevation and view, and the views were limited and included a building site, a car park, major roads right outside the room, on the lowest floor that they include in 'Sky'. Disappointing. I've stayed here before and had much better views in the same room type, and a bigger room (the bed was almost wedged against the wall in an irregular shaped bedroom). The bed was too soft for my taste, there was a pube on the bathroom floor, and something that looked like a booger on the wall in the living room. Not a good stay. I was close to becoming a regular and promoter but will be looking elsewhere (already booked 2 nights next week elsewhere). I did go down to reception after seeing the room, and they could have put me in a higher floor 'Sky' room as they had two bedroom ones available, but wanted to charge me the difference. Given I was not happy at all with my room and was finding it inferior to what I'd had before, I'd have expected better, and at 6:45pm it's not like their higher rooms would be likely to all be getting booked at that point for that night so there's no extra cost to them that I can see. A potential regular customer and promoter lost.
Stayed 1 night in Feb 2025

10/10 Excellent

Mira

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Dilek

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Geoff

Travelled with family
Liked: Room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment conveniently located in the city!
Stayed 5 nights in Feb 2025

4/10 Poor

Tessa

Disliked: Cleanliness
Housekeeping didn’t come clean the room the first couple of days. On the last night it rained and the bedroom smelt very mouldy. Pillows weren’t the best. However the view was really nice from the 35th floor.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kane

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kelli

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness

Great views and a decent stay

The view from the hotel was amazing. The beds were comfy and the shower was good. However, the kitchen needs a deep clean and the hotel was in average shape. It’s an odd place - half hotel and half apartments with full-time residents. The pool area is much smaller in photos. while there were less than 10 people outside, there was nowhere to sit. Gym was small but good. They also had a mini theatre. I probably would not stay there again due to cleanliness but it did have amazing views.
Stayed 2 nights in Jan 2025

8/10 Good

Stewart D

Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2025

8/10 Good

Rosemary

Liked: Cleanliness, property conditions & facilities
The views were amazing . But apartment was noisy because of traffic .
Stayed 2 nights in Jan 2025

8/10 Good

Nicole

Stayed 1 night in Jan 2025

8/10 Good

RIK

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Great Place But Service Could Be Better!

A great place to stay thats close to the CBD and walking distance to some great places. Amazing views even though we weren't that high up. Great that there's a Woolworths and Cafe a few minutes walk away, as theres no facilties at the hotel other than self catering. There's also no support with luggage so be prepared to move it around yourself, including the stairs to enter. There is a small lift near the entrance but its super slow. The place wasn't as clean as we'd liked either, as there was this white powdery dust everywhere and on top of things.
Stayed 4 nights in Dec 2024