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Novotel Melbourne Central

4.5 star property
4.5-star luxury hotel near Melbourne Central

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Photo gallery for Novotel Melbourne Central

Exterior
Meeting facility
Restaurant
Concierge desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
399 Little Lonsdale Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪2 min walk‬
  • Place, Queen Victoria Market
    ‪7 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

8.2 out of 10
Very good
(23 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • City view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Novotel Melbourne on Collins

Melbourne Central Business District
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,003 reviews
The price is CA $179
CA $197 total
includes taxes & fees
Mar 15 - Mar 16
Novotel Melbourne on Collins

About the area

Melbourne

Melbourne Central Business District stay.Within a 10-minute walk of this Melbourne Central Business District hotel, you'll find Melbourne Central and Queen Victoria Market. Also, Bourke Street Mall is within half a mile (1 km) and SEA LIFE Melbourne is within 2 miles (3 km).

What's nearby

  • Hardware Lane - 1 min walk - 0.1 km
  • Melbourne Central - 2 min walk - 0.2 km
  • Queen Victoria Market - 7 min walk - 0.6 km
  • Bourke Street Mall - 7 min walk - 0.6 km
  • SEA LIFE Melbourne - 14 min walk - 1.2 km

Getting around

  • Melbourne Central Station - 4 min walk
  • Southern Cross Station - 14 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • ‪OMI 380 - ‬2 min walk
  • ‪Phở Thìn - ‬2 min walk
  • ‪David's Hotpot - ‬3 min walk
  • ‪Brick Lane - ‬2 min walk
  • ‪Shortstop Coffee & Donuts - ‬1 min walk

About this property

Novotel Melbourne Central

4.5-star luxury hotel near Melbourne Central
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Melbourne Central. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Melbourne hotel is smoke free.

  • 213 guestrooms or units
  • Built in 2018
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Melbourne Central offers 213 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and complimentary toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Novotel Melbourne on Collins
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,003 reviews
The price is CA $179
CA $197 total
includes taxes & fees
Mar 15 - Mar 16
Novotel Melbourne on Collins

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (AUD 80 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 38 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 per person
  • Valet parking fee: AUD 80 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Novotel Melbourne Central Opening November 2018 Hotel
Novotel Central Opening November 2018 Hotel
Novotel Melbourne Central Opening November 2018
Novotel Central Opening November 2018
Novotel Melbourne Central Hotel
Novotel Central Hotel
Novotel Melbourne Central (Opening November 2018)
Novotel Melbourne Central
Novotel Melbourne Central Hotel
Novotel Melbourne Central Melbourne
Novotel Melbourne Central Hotel Melbourne

Novotel Melbourne Central Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 376 out of 720 reviews
Rating 8 - Good. 240 out of 720 reviews
Rating 6 - Okay. 50 out of 720 reviews
Rating 4 - Poor. 32 out of 720 reviews
Rating 2 - Terrible. 22 out of 720 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Dhaval

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice clean, little small as we have 2 doubke bed room. So walking space was small. But overall very nice. Happy with stay.
Stayed 1 night in Nov 2025

8/10 Good

Katrina

Stayed 2 nights in Oct 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accommodation in the heart of the city.
Stayed 3 nights in Oct 2025

8/10 Good

HUAT KIM KELVIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite front staff.. helpful and accommodating.
Stayed 6 nights in Sep 2025

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
More or less what you'd expect from a motel room, apart from a toilet that offered 0 privacy and was arm's length to the only sink. And auto check out told me I was owned a refund and directed me to the human at reception. Who dutifully informed me the machine was wrong. One time stay, I think.
Stayed 2 nights in Sep 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy my 2 nights i had in the hotel it was very good
Stayed 2 nights in Sep 2025

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and great service. Went above and beyond to make it special for the birthday we were celebrating.
Stayed 4 nights in Aug 2025

6/10 Okay

Veluriya

There was a musky smell in the room, but overall spacious and at a good location
Stayed 3 nights in Aug 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Very average

Shambolic service. Grossly incompetent. Room regularly not cleaned or supllied with basics.
Stayed 4 nights in Jul 2025

10/10 Excellent

shaylee

Stayed 3 nights in Jul 2025

8/10 Good

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Yoon Kyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sven

Stayed 2 nights in Jul 2025

8/10 Good

Adrian John La

Stayed 6 nights in Jul 2025

8/10 Good

Chay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Joan

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the central location making it easy to navigate to popular locations.
Stayed 1 night in Jun 2025

8/10 Good

Bill

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great location, parking, pick up and set down not so good
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for us. The room I had was a great size and was very comfortable. I would stay here again
Stayed 3 nights in Jun 2025

8/10 Good

Jeremy

Stayed 1 night in May 2025

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Ashraf

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I had a wonderful stay at the hotel, but I noticed that the customer service could use a little improvement. It seemed like the receptionist wasn't really engaged or enthusiastic about their job. Also, I was surprised to find extra charges for alcohol that I wasn’t made aware of, and I did not order because I don't drink alcohol. I called them, they told me it was a mistake, and they will refund the money, but nothing has happened so far. Overall, it was a great experience, and I hope my feedback helps!
Stayed 1 night in May 2025