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Aparthotel

Quest Caroline Springs

Property class: 4.5
4.5-star luxury aparthotel near Watergardens Town Centre, connected to a shopping center

Choose dates to view prices

Photo gallery for Quest Caroline Springs

A modern hotel with a prominent 'QUEST' sign, multiple floors, and a glass facade.
A spacious indoor area with a checkered floor pattern, multiple levels with glass railings, and potted plants.
A pantry with shelves stocked with snacks, condiments, and a refrigerator.
A modern lobby with a staircase, seating area, and a TV screen.
A modern hotel room with a grey sofa, a desk with a flat-screen TV, a small table with a chair, and a balcony with a view of the city.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Outdoor Space

Explore the area

View in a map
234 Caroline Springs Boulevard, Caroline Springs, VIC, 3023
  • Place, Caroline Springs Leisure Centre
    ‪5 min walk‬
  • Place, Clarke Road Streamside Reserve
    ‪19 min walk‬
  • Place, City Vista Recreation Reserve Pitch 4
    ‪3 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Two Bedroom Apartment

A modern living room with a flat-screen TV, a round coffee table, a blue sofa, and a kitchen in the background.

Two Bedroom Apartment

  • 86 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Executive One Bedroom Apartment

A modern hotel room with a large window, a flat-screen TV, a sofa, a desk with a chair, and a small table with a plant.

Executive One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for One Bedroom Apartment

A hotel room with a large bed, a headboard, a nightstand, a lamp, a window with curtains, and artwork on the wall.

One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe One Bedroom Spa Apartment

A modern bathroom with a freestanding bathtub, a glass shower enclosure, and a large window providing natural light.

Deluxe One Bedroom Spa Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio Apartment

A hotel room with a large bed, a desk, a chair, and a television. There is a window with a view of the city.

Studio Apartment

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Accessible One Bedroom Apartment

A hotel room with a large bed, a bedside table, a lamp, and a window with sheer curtains.

Accessible One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Accessible Two Bedroom Apartment

A hotel room with a large bed, a headboard, a nightstand, a lamp, a window with curtains, and artwork on the wall.

Accessible Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

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About the area

Melbourne

Caroline Springs stay.Your stay at this Caroline Springs aparthotel places you within 6 miles (10 km) of Watergardens Town Centre and Sunshine Hospital. Overnewton Castle is within 9 miles (15 km) and Highpoint Shopping Centre is within 12 miles (20 km).
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Caroline Springs Leisure Centre - 5 min walk - 0.5 km
  • Clarke Road Streamside Reserve - 19 min walk - 1.6 km
  • City Vista Recreation Reserve Pitch 4 - 3 min drive - 1.9 km
  • Highpoint Shopping Centre - 24 min drive - 28.0 km
  • Melbourne Central - 26 min drive - 36.6 km

Getting around

  • Caroline Springs Station - 5 min drive
  • Keilor Plains Station - 7 min drive
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪KFC - ‬7 min walk
  • ‪McDonald's - ‬2 min walk
  • Laksa Hut-WaterVale
  • ‪Enelssie Cafe and Grill - ‬3 min drive
  • ‪Gloria Jean's Coffees - ‬6 min walk

About this property

Quest Caroline Springs

4.5-star luxury aparthotel near Watergardens Town Centre, connected to a shopping center
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this aparthotel measures 538 square feet (50 square meters) and includes a conference center. A terrace, a vending machine, and tour/ticket assistance are also featured at the luxury Quest Caroline Springs. For a fee, parking is available.

This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • Meeting rooms
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 2009
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
Quest Caroline Springs offers 81 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 32-inch LCD televisions come with digital channels and Netflix. Housekeeping is provided daily.

Similar properties

Exterior
Mercure Melbourne Caroline Springs
Caroline Springs
  • Pool
  • Hot tub
  • Parking included
  • Restaurant
4.4 out of 5, Excellent, 792 reviews
The price is CA $146
CA $160 total
includes taxes & fees
Sep 28 - Sep 29
Mercure Melbourne Caroline Springs

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Car not required
  • Secured, covered self parking on site (AUD 10 per day)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Daily self-serve breakfast available 7:00 AM to noon for a fee: AUD 16.95 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Conference center (538 square feet of space)
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Fee: AUD 80 per pet per night (maximum AUD 550 per stay)
  • Service animals exempt from fees
  • Deposit: AUD 350 per stay
  • One-time cleaning fee: AUD 350

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In the suburbs

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 81 units
  • Banquet hall
  • Built in 2009
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 45
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 45
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: AUD 80 per pet, per night (maximum AUD 550 per stay), plus a one-time cleaning fee of AUD 350 and a deposit of AUD 350 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately AUD 16.95 per person
  • Covered self parking fee: AUD 10 per day
  • Pet deposit: AUD 350 per stay
  • Pet fee: AUD 80 per pet, per night (maximum AUD 550 per stay) plus AUD 350 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: AUD 45 (subject to availability)
  • Late check-out fee: AUD 45 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

This property will place an authorization of AUD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caroline Springs Quest
Quest Apartment Caroline Springs
Quest Caroline Springs
Quest Caroline Springs Aparthotel
Quest Caroline Springs Aparthotel
Quest Caroline Springs Caroline Springs
Quest Caroline Springs Aparthotel Caroline Springs

Frequently asked questions

How close is Quest Caroline Springs to the airport?

Quest Caroline Springs is 15.9 mi (24-min drive) away from the Melbourne Airport (MEL) airport, the closest popular airport to the property.

How much does it cost to stay at Quest Caroline Springs?

As of Sept 9, 2026, prices found for a 1-night stay for 2 adults at Quest Caroline Springs on Sept 13, 2026 start from CA $131, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quest Caroline Springs have an airport shuttle?

Airport shuttle services are not available at Quest Caroline Springs.

How close is Quest Caroline Springs to the beach?

This aparthotel is 16.5 mi (25-min drive) from Sandridge Beach and 16.6 mi (25-min drive) from Altona Beach. Don't forget your sunscreen!

Does Quest Caroline Springs offer free breakfast?

Free breakfast isn’t provided at Quest Caroline Springs, but self-serve breakfast is offered for a fee of AUD 16.95 per person. It's available every day from 7 AM to noon.

Is there a casino at Quest Caroline Springs?

No, there is no casino at this aparthotel.

What time is check-in at Quest Caroline Springs?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in costs AUD 45 (subject to availability).

Is there free parking at Quest Caroline Springs?

Free parking is not available at this aparthotel. Self parking is available for AUD 10 per day.

Does Quest Caroline Springs have a pool?

Quest Caroline Springs does not have a pool.

Does Quest Caroline Springs have a spa?

There are no spa services available at this aparthotel.

How close is Quest Caroline Springs to downtown Melbourne?

Quest Caroline Springs is 13.3 mi away from Melbourne.

Quest Caroline Springs Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 277 out of 634 reviews
Rating 8 - Good. 216 out of 634 reviews
Rating 6 - Okay. 91 out of 634 reviews
Rating 4 - Poor. 26 out of 634 reviews
Rating 2 - Terrible. 24 out of 634 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Omari

Liked: Cleanliness, check-in, communication, listing accuracy
This one of my favourite hotels
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Evangeline

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and staff.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Runice

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super! Great Stay! Friendly staff.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Josie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were great and very helpful and attentive to our needs.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ashnika

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, comfortable rooms and excellent friendly staff. Highly recommended for short or long stays special thanks to Amy for guidance around local culture, experience, and dining options and great friendly chat.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Michelle

Liked: Cleanliness, check-in, communication, listing accuracy
It was good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Razia

Liked: Check-in, communication, listing accuracy
amazing locations, lots of good restaurants and mall very close by. the laundry room was very slow with only one machine working. we went to mall and had our clothes washed there
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

David

Helpful staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

sharon

Liked: Cleanliness, room comfort, communication
Clean comfortable room great customer service
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Mel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, staff great, close to everything. Would of liked a tv in my bedroom 😂
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and welcoming staff. Nice clean and comfortable rooms.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

jonathon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to Calder Park race track. Food and shopping very close
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

MOHAMMAD RAFIUR

Liked: Cleanliness, communication, listing accuracy
The hotel is in a convenient location, surrounded by supermarkets and eateries, and the secured parking for $11 per night was a great bonus. The room and bathroom were clean, and there were plenty of amenities provided. We particularly enjoyed the shower, which had both hot and cold options and great water pressure. The lift provided 24-hour access to both the basement car park and reception, which was really convenient. We stayed for three nights during the Easter break, and while housekeeping wasn’t available, there was a trolley with towels and all necessary amenities available for us to grab. We had a lovely stay and will definitely return in the future.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities, communication
Clean room and friendly staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Winny

Liked: Cleanliness, property conditions & facilities, communication
Clean room. Very convenient location - close to supermarket and cafés. Could conveniently cook in our studio apartment. Professional and Helpful staff.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Keroles

Liked: Cleanliness, amenities, property conditions & facilities, communication
perfect stay
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

lynda

Liked: Cleanliness, property conditions & facilities, communication
Great place
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities, communication
Room was clean and the shopping centre is right next door. With plenty of food options.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms were very nice and spacious, views were stunning.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff and location
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice, clean and convenient
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, check-in, communication, listing accuracy
all good
Stayed 1 night in Apr 2026
Verified review

8/10 Good

John

Liked: Cleanliness, check-in, communication, listing accuracy
At night the apartment was not well lit. Quite dark with only two sconce lights on the wall. No overhead light or standard lamp. Kitchen area was spoiled by shadows over the work area. Needs overhead LED lights. Impossible to read a book in the lounge in the lounge at night. better off going to bed, at least the bedside lights were adequate.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Junroe

Liked: Communication
It’s a very convenient hotel but its too loud with cars every night
Stayed 9 nights in Dec 2025
Verified review

8/10 Good

Rachelle Noelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location and rooms for a short work trip.
Stayed 2 nights in Dec 2023