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Quest Caroline Springs

4.5 star property
4.5-star luxury aparthotel near Watergardens Town Centre, connected to a shopping center

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Photo gallery for Quest Caroline Springs

Executive One Bedroom Spa Apartment | Jetted tub
Front of property
Executive One Bedroom Apartment
Fridge, microwave, coffee/tea maker
Two Bedroom Apartment | In-room dining
Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking available
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • Outdoor spaceOutdoor spaceOutdoor space
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
234 Caroline Springs Boulevard, Caroline Springs, VIC, 3023
  • Popular LocationWatergardens Town Centre8 min drive
  • Popular LocationSunshine Hospital11 min drive
  • Popular LocationHighpoint Shopping Centre17 min drive
  • AirportMelbourne, VIC (MEB-Essendon)23 min drive

Room options

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

  • 85 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Accessible One Bedroom Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Accessible Two Bedroom Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive One Bedroom Spa Apartment

Executive One Bedroom Spa Apartment | Jetted tub

Executive One Bedroom Spa Apartment

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

  • 26 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

32-inch LCD TV with satellite channels, TV, Netflix

One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment

Executive One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Room
Mercure Melbourne Caroline Springs
Pool
Hot tub
Parking included
Free WiFi
4.5 out of 5, Wonderful, (677)
The price is CA $178
per night
CA $196 total
includes taxes & fees
16 May - 17 May
Mercure Melbourne Caroline Springs

About the area

Melbourne

Caroline Springs stay.A stay at this Caroline Springs aparthotel places you within 6 miles (10 km) of Watergardens Town Centre and 9 miles (15 km) of Overnewton Castle. Sunshine Hospital is within 9 miles (15 km) and Footscray Hospital is within 12 miles (20 km).
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Watergardens Town Centre - 8 min drive
  • Cairnlea Lakes - 8 min drive
  • Sunshine Hospital - 11 min drive
  • Overnewton Castle - 12 min drive
  • Highpoint Shopping Centre - 17 min drive

Getting around

  • Caroline Springs Station - 5 min drive
  • Keilor Plains Station - 7 min drive
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • Enelssie Cafe and Grill - 3 min drive
  • McDonald's - 2 min walk
  • KFC - 7 min walk
  • Gloria Jean’s - 4 min walk
  • Galata Kebab and Grill - 6 min walk

About this property

Entire place

Quest Caroline Springs

4.5-star luxury aparthotel near Watergardens Town Centre, connected to a shopping center
A computer station is on site and WiFi is free in public spaces. A business center, meeting rooms, and limo/town car service are available. Event space at this aparthotel measures 538 square feet (50 square meters) and includes a conference center. An airport shuttle (available 24 hours) is available for a fee. A terrace, a vending machine, and tour/ticket assistance are also featured at the luxury Quest Caroline Springs. Parking is available for a fee.

This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • Meeting rooms
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 2009
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Quest Caroline Springs offers 80 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium satellite channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Melbourne aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Housekeeping is provided daily.

Languages

English, Vietnamese

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Secured covered self parking on site (AUD 9 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Family friendly

  • Children stay free (see details)

Kitchen

  • Refrigerator
  • Microwave
  • Coffee/tea maker

Dining

  • Continental breakfast available for a fee daily 7 AM–10 AM: AUD 13.20 per person
  • Minibar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 65 per night

Bathrooms

  • Free toiletries
  • Towels provided
  • Hair dryer

Living spaces

  • Sitting area

Entertainment

  • 32-inch LCD TV with satellite service
  • Netflix
  • Streaming services
  • DVD player

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Business center
  • Computer station
  • Desk
  • Conference center (538 square feet of space)

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Laptop-compatible safe
  • Free newspapers
  • Front desk (limited hours)
  • Vending machine

Location highlights

  • Connected to a shopping center
  • In the business district
  • In the shopping district
  • In the suburbs

Things to do

  • Fitness facilities nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 80 rooms
  • 1 building
  • Built in 2009
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 35
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 35
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 13.20 per person
  • Fee for in-room wireless internet: AUD 20.00 per night (rates may vary)
  • Airport shuttle fee: AUD 100 per person (one-way)
  • Airport shuttle fee per child: AUD 100 (one-way)
  • Covered self parking fee: AUD 9 per day
  • Early check-in fee: AUD 35 (subject to availability)
  • Late check-out fee: AUD 35 (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-out is available.

This property will place an authorization of AUD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caroline Springs Quest
Quest Apartment Caroline Springs
Quest Caroline Springs
Quest Caroline Springs Aparthotel
Quest Caroline Springs Aparthotel
Quest Caroline Springs Caroline Springs
Quest Caroline Springs Aparthotel Caroline Springs

Quest Caroline Springs Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 211 out of 502 reviews" "
Rating 8 - Good. 174 out of 502 reviews" "
Rating 6 - Okay. 72 out of 502 reviews" "
Rating 4 - Poor. 24 out of 502 reviews" "
Rating 2 - Terrible. 21 out of 502 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

DENISE

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very unhappy with my stay! Couch was dirty needs a steam clean. Bathroom has mould and also privacy stickers on bathroom window was peeled off so while having a shower everyone can see!!!!
Stayed 4 nights in Jan 2024

8/10 Good

CONNIE

Travelled with family
Liked: Cleanliness, room comfort
Family Visit to Melton
Very welcoming by Quest reception staff, excellent location near restaurants, locked underground parking. The room was spotlessly clean but the bench in bedroom was looking tired, very scratched with wear and tear and could do with some maintenance. Fresh milk was NOT available on request for tea & coffee only long life.
Stayed 2 nights in Jan 2024

6/10 Okay

TERRY

Travelled with partner
Located on a busy road and junction. Seems to be an area where people have the loudest cars in Victoria ! Though Smoking is supposed to be not permitted, the room & balcony had a number of used cigarette ends and someone drifted from the adjacent room whilst sat in the balcony. However the young lady Receptionist at check-in could not have been more friendly and helpful, with a very warm welcome.
Stayed 1 night in Jan 2024

4/10 Poor

Corey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was little to no hot water so was unable to use the spa bath which we paid extra specifically for.
Stayed 1 night in Dec 2023

6/10 Okay

Brian, Salisbury North

Desk is showing area's of with lots of marks on it , reception was fantastic , room's by the road very noisy?
Stayed 1 night in Dec 2023

8/10 Good

Rachelle Noelle

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location and rooms for a short work trip.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfy and close to nice places to eat
Stayed 1 night in Nov 2023

8/10 Good

Domhnall

Travelled with family
Liked: Cleanliness, property conditions & facilities
Helped us out if a pinch to stay but we felt that although spacious and comfortable the apartment was a bit overpriced. The woman who welcomed us was absolutely lovely.
Stayed 1 night in Nov 2023

10/10 Excellent

Maryanne

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Customer service was fantastic!! The 2 bedrooom apartment was so spacious, clean, had kitchen and cooking facilities. Easy walk to shops and plenty of food!!
Stayed 1 night in Nov 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to rest and ready yourself for the next day. Easy walk to eateries and shopping!
Stayed 5 nights in Oct 2023