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Aparthotel

Quest On William

4.5 star property
4.5-star aparthotel near Collins Street

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Photo gallery for Quest On William

A modern hotel room with a dining area, a sofa set, and large windows offering city views.
A hotel room with two beds, a large window with a city view, a bedside table with a lamp, and a wall-mounted artwork.
A multi-story hotel with a modern facade, large windows, and a prominent entrance.
A modern hotel room with a large window, a round table with chairs, a sofa, and a small desk with a potted plant.
A modern kitchen with white cabinetry, a built-in dishwasher, and a large window overlooking a cityscape.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
172 William Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Place, Queen Victoria Market
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Studio Apartment

A modern hotel room with a dining area, a sofa, a coffee table, and a kitchenette.

Studio Apartment

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for One Bedroom Apartment

A modern hotel room with a grey sofa, a red armchair, a wooden coffee table, and a bed.

One Bedroom Apartment

  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Two Bedroom Apartment

A modern living room with a round wooden table, two grey sofas, a coffee table, and a TV mounted on the wall.

Two Bedroom Apartment

  • 72 sq m
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Executive One Bedroom Apartment

A modern hotel room with a large window, a round table with chairs, a sofa, and a small desk with a potted plant.

Executive One Bedroom Apartment

  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Two Bedroom Apartment

A modern hotel room with two sofas, a coffee table, and large windows offering a city view.

Executive Two Bedroom Apartment

  • 88 sq m
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Three Bedroom Apartment

A modern hotel room with a dining area, a sofa set, and large windows offering city views.

Three Bedroom Apartment

  • 132 sq m
  • Sleeps 6
  • 3 King Beds OR 1 King Bed and 4 Twin Beds
  • Free WiFi

View all photos for Deluxe Two Bedroom Apartment

A modern apartment with a kitchen, living area, and large windows offering city views.

Deluxe Two Bedroom Apartment

  • 118 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds or 1 King Bed, 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for One Bedroom Executive Apartment

Desk, soundproofing, iron/ironing board, WiFi (free)

One Bedroom Executive Apartment

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

Executive Suite

  • Sleeps 4
  • 2 Twin Beds, 1 Double Bed and 2 Twin Sofa Beds
  • Free WiFi

Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

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About the area

Melbourne

Melbourne Central Business District stay.Within a 10-minute walk of this Melbourne Central Business District aparthotel, you'll find Collins Street and Melbourne Central. Also, Queen Victoria Market is within half a mile (1 km) and Marvel Stadium is within 2 miles (3 km).
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Melbourne Central - 5 min walk - 0.5 km
  • Collins Street - 5 min walk - 0.5 km
  • Bourke Street Mall - 7 min walk - 0.6 km
  • SEA LIFE Melbourne - 9 min walk - 0.8 km
  • Queen Victoria Market - 12 min walk - 1.0 km

Getting around

  • Flagstaff Station - 5 min walk
  • Southern Cross Station - 7 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Patricia Coffee Brewers - ‬1 min walk
  • ‪Lim Kopi - ‬1 min walk
  • ‪Luci - ‬3 min walk
  • ‪Bourke Street Green - ‬2 min walk
  • ‪Little Avenue Des Italians - ‬3 min walk

About this property

Quest On William

4.5-star aparthotel near Collins Street
Quest On William offers its guests a fitness center, tour/ticket assistance, and concierge services. Event space at this aparthotel measures 861 square feet (80 square meters) and includes conference space. Public spaces have free WiFi. The business-friendly Quest On William also features dry cleaning/laundry services, express check-in, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 14 levels
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Built in 1997
  • Conference space
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Quest On William offers 45 air-conditioned accommodations with washers/dryers and coffee/tea makers. 45-inch LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (AUD 50 per night)
  • Secured, covered self parking on site (AUD 50 per night)
  • Limited onsite self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 45-inch LCD TV with premium cable channels

Laundry

  • Laundry service
  • Washer/dryer

Work spaces

  • 861 square feet of conference space
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 14 floors
  • 45 units
  • Built in 1997
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 50 per night (in/out privileges)
  • Nearby parking fee: AUD 50 per night(755 ft away; open 24 hours)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest William Serviced Apts
Quest William Serviced Apts Apartment
Quest William Serviced Apts Apartment Melbourne
Quest William Serviced Apts Melbourne
Quest William Apartment Melbourne
Quest William Apartment
Quest William Melbourne
Quest On William Melbourne
Quest On William Melbourne
Quest On William Aparthotel
Quest On William Aparthotel Melbourne

Frequently asked questions

How close is Quest On William to the airport?

Quest On William is 10 mi (21-min drive) away from the Melbourne, VIC (MEB-Essendon) airport, the closest popular airport to the property.

How much does it cost to stay at Quest On William?

As of Aug 7, 2026, prices found for a 1-night stay for 2 adults at Quest On William on Aug 23, 2026 start from CA $152, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quest On William have an airport shuttle?

Airport shuttle services are not available at Quest On William.

How close is Quest On William to the beach?

This aparthotel is 4.9 mi (18-min drive) from St Kilda Beach and 8.6 mi (25-min drive) from Brighton Beach. Don't forget your sunscreen!

Does Quest On William offer free breakfast?

Quest On William does not offer free breakfast.

Is there a casino at Quest On William?

No, there is no casino at this aparthotel, but Crown Casino (15-min walk) is nearby.

What time is check-in at Quest On William?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Quest On William?

Free parking is not available at this aparthotel. Self parking is available for AUD 50 per night.

Does Quest On William have a pool?

Quest On William does not have a pool.

Does Quest On William have a spa?

There are no spa services available at this aparthotel.

How close is Quest On William to downtown Melbourne?

Quest On William is 0.2 mi away from Melbourne.

Quest On William Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 492 out of 1136 reviews
Rating 8 - Good. 429 out of 1136 reviews
Rating 6 - Okay. 138 out of 1136 reviews
Rating 4 - Poor. 50 out of 1136 reviews
Rating 2 - Terrible. 27 out of 1136 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lloyd

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and very accommodating.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Nathan

Liked: Cleanliness, check-in, communication, listing accuracy
Neat and clean room. Great location
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Kerry

Liked: Cleanliness, check-in, communication, listing accuracy
Great location close to city centre and trams.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great for a short stay.
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

HANK

Liked: Communication
Service is good and people is so nice
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

Mylie

Liked: Check-in, communication
Staff were fantastic and location was perfect. That aside, the room
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Yuen ting

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room is clean, staff are nice, goood stay
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, conveniently located. Staff were very helpful and friendly.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Louise

Liked: Cleanliness, amenities
Clean large room, comfortable beds.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Friendly staff.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, amenities
Wonderful staff and great location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, modern clean property
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Steven

Disliked: Cleanliness
The worst Quest i have stayed in, shabby room condition, poor and dirty bed, stains on couch... I won't be back
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Courtney

Liked: Cleanliness, check-in, communication, listing accuracy
No hot water to room and I just got a sorry. Stayed for work so was disappointing I couldn’t shower
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Clayton

Liked: Cleanliness, property conditions & facilities, communication
Staff were great. Parking was very tight and hard to get in and out. Location is excellent. Room Was ok but mattresses were (for us) uncomfortable. Room was clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Rachel

Liked: Amenities
Friendly staff on arrival and check out. Clean and close to everything.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Nicole

Liked: Cleanliness, room comfort, communication
Car park pokey Room was great
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Abdullateef

Liked: Amenities
Average hotel with good location
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Erickson

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean room.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay here, will be back again when in Melbourne.
Stayed 3 nights in Nov 2024
Verified review

4/10 Poor

Brian

Disliked: Listing accuracy
Says it's sound proof but it's not. Terrible sleep, I can here other units when someone is doing shower and noise. Street noise can be heard too. Some apartment/hotels don't advertise they're soundproof but they are actually. Quest at Williams had to but it's not. If you want good sleep stay away from this hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

MIchelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay as always!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort, communication
Clean room, staff was attentive and helpful with hot water issue. 2 bed/2bath suite was a nice large size for 3 adults. The location was in a central location and within walking distance to many restaurants.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, comfy bed, centrally located.
Stayed 1 night in Jun 2023