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The Como Melbourne by Accor

5.0 star property
Eco-certified hotel with 1 indoor pools, connected to a shopping center in Melbourne

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Photo gallery for The Como Melbourne by Accor

Penthouse, 1 King Bed, Balcony
Exterior
Exterior
1 bedroom, premium bedding, pillowtop beds, minibar
1 bedroom, premium bedding, pillowtop beds, minibar

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Parking available
  • 24/7 front desk

Explore the area

Map
630 Chapel Street, South Yarra, VIC, 3141
  • Chapel Street
    ‪1 min walk‬
  • Royal Botanic Gardens
    ‪19 min walk‬
  • Melbourne Cricket Ground
    ‪3 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, Kitchen

1 bedroom, premium bedding, pillowtop beds, minibar

Apartment, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(4 reviews)
  • 90 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Loft, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, minibar

Loft, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Balcony

Penthouse, 1 King Bed, Balcony

Penthouse, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Kitchen

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Apartment, 2 Bedrooms, Kitchen

  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Kitchenette

1 bedroom, premium bedding, pillowtop beds, minibar

Apartment, 1 Bedroom, Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub (Private Office)

1 bedroom, premium bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed, Jetted Tub (Private Office)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Melbourne

South Yarra stay.Within a 15-minute walk of this South Yarra hotel, you'll find Chapel Street and Prahran Market. Royal Botanic Gardens and Melbourne Park are also within 2 miles (3 km).

What's nearby

  • Chapel Street - 1 min walk - 0.0 km
  • Royal Botanic Gardens - 19 min walk - 1.6 km
  • Melbourne Cricket Ground - 3 min drive - 2.7 km
  • Rod Laver Arena - 3 min drive - 3.1 km
  • St Kilda Beach - 6 min drive - 4.2 km

Getting around

  • South Yarra Station - 5 min walk
  • Flinders Street Station - 11 min drive
  • Melbourne Airport (MEL) - 33 min drive

Restaurants

  • ‪Grill'd - ‬2 min walk
  • ‪Spoonbill Restaurant and Bar - ‬1 min walk
  • ‪Caffe E Cucina - ‬2 min walk
  • ‪Pacific Seafood BBQ House - ‬3 min walk
  • ‪Schnitz - ‬2 min walk

About this property

The Como Melbourne by Accor

Eco-certified hotel with 1 indoor pools, connected to a shopping center in Melbourne
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. As a guest of The Como Melbourne by Accor, you'll find an indoor pool, a sauna, a fitness center, and complimentary bicycles. Event space at this hotel measures 6189 square feet (575 square meters) and includes a conference center. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified The Como Melbourne by Accor. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This Melbourne hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 6189 sq ft of conference space
  • 575 sq m of conference space
  • Built in 1998
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
The Como Melbourne by Accor offers 111 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Melbourne hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Spanish

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Property amenities

Family friendly

  • Baby bath
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (AUD 39 per day); discounts available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Self parking on site (AUD 49 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; AUD 40 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch TV with premium digital channels
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 40 per person
  • Airport shuttle fee: AUD 180 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: AUD 49 per day
  • Nearby parking fee: AUD 39 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • High chair fee: AUD 0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and high chair. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Eurocard, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Como Collection
Como Melbourne
Como Melbourne MGallery
Como Melbourne MGallery Collection
Como Melbourne MGallery Collection Hotel
Como Melbourne MGallery Collection Hotel South Yarra
Como Melbourne MGallery Collection South Yarra
Como MGallery
MGallery Collection Melbourne
MGallery Como

The Como Melbourne by Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and excellent value for money. Breakfast was good too.
Stayed 2 nights in Apr 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Justin

Liked: Amenities
The standards are slipping in this hotel. Its quite dated now and my room was not made up until after 3pm each day and that has never happened before. The hotel has no plates or knifes and forks if you order food in to eat from but they have cups and glasses? The hotel is slipping slowly but surely and i have stayed here on many occasions so do know this hotel well. The room i was given had a huge safety issue of getting in and out of trying to shower as the step out onto the floor is a major safety and potential serious injury issue. The bath tub had grime in the spa ports and has not been cleaned properly. I really like this hotel but it has slipped in their standards a lot.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Amazing rooms super comfy beds and fantastic breakfast. Thanks
Stayed 1 night in Feb 2025

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service, room comfort

Amazing staff and location, let down by building.

The staff were amazing! But, the hotel is not 5 star. The bathroom was dirty, the bath/shower combo was dangerous to get in and out of, there was only 1 set of toiletries in the bathroom, stiff, scratchy towels, coffee machine (while appreciated) needs replacing. Breakfast was disappointing, worth it if you get a good deal with the room, but they need more staff, buffet style beverages were constantly empty, even the coffee capsules ran out and food quality wasnt great. The whole place needs an upgrade, good clean and lower rating. On the positive, the beds were really comfortable, block out blinds really worked, quiet rooms, position is perfect, public transport is close and frequent, great dining options close by and super friendly staff. Tip: weekend off site parking is only $15 for 24 hrs. It's attached to the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Kieran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

David, columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

David, columbus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a fun, active area. Easy walk to restaurants , bars and shopping.
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Como is a wonderful experience, such beautifully, comfortably appointed rooms, and having the Como Centre adjoining, with Laurent for breakfast pastries and Palace Cinemas, is the cherry on top of it all. Now if only they had more affordable parking for guests, that would be perfect...
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

susan

Liked: Staff & service
Disliked: Cleanliness
The accommodation is tired. Great location. My daughter saw a mouse in her room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Celeste

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Nena

Stayed 2 nights in Dec 2024

6/10 Okay

Judith

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is tired. Needs a major renovation. Closet space and drawers totally inadequate although the room was very large with much wasted space. Towels are small and worn, bathrobe cheap. No extra blanket in the room which even after adjusting the aircon was cold. Staff were excellent and very helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EASY!
Stayed 2 nights in Oct 2024

10/10 Excellent

Neil

Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Bradley

Liked: Cleanliness, property conditions & facilities
Hotel staff were very invested.
Stayed 1 night in Nov 2024

4/10 Poor

Veronica

Below average. My room had a water leak and it smelled like mould. Quite underwhelmed for a 5 star hotel. Hotel poorly managed - staff did their best but cracks were evident. Everything seemed generic. No joy to be found here.
Stayed 2 nights in Oct 2024

8/10 Good

Bree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Svetlana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous comfortable apartment, clean as pictured

We had a 2 bedroom, 2 baths with full kitchen apartment, sleeping 4 people. The room was gorgeous, a lot of room, comfortable & clean. However, the entry to the hotel smelt like something was dead, making it quite awful dry-reaching when travelling in & out of the hotel. We asked what the smell was & each time mentioned "they couldn't smell anything?" Parking was offered to all 4 people but when we all arrived individually, were told it was only for one car & the other 3 would have to park elsewhere. We triple checked this & couldn't believe reception denied that could be the case - either way though, after much distress, they let us leave all our cars there but then charged $49 for additional cars, not what we planned for. Had we known, it would've been cheaper to park in a undercover garage. Breakfast was nice but the hot food is cooked away from the dining area & brought to the table - not often hot enough, cooled off by the time we received it. Variety was good but not the total full buffet package we are use to getting from other hotels with the same star rating.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying at Como
Stayed 1 night in Aug 2024

10/10 Excellent

Naomi

Stayed 1 night in Aug 2024