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Comfort Inn & Suites Airport - American Way

2.5 star property
Hotel near University of Memphis in Memphis

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Photo gallery for Comfort Inn & Suites Airport - American Way

Lobby
Pool
Exterior
Premium bedding, down comforters, pillowtop beds, desk
Free daily continental breakfast
Reviews
6.6

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
4225 American Way, Memphis, TN, 38118
  • Popular LocationUniversity of Memphis6 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)9 min drive
  • Popular LocationGraceland12 min drive
  • Popular LocationMemphis Zoo14 min drive

Room options

Suite, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, Non Smoking, Jetted Tub

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About the area

Memphis

Near the airport.You'll be within 6 miles (10 km) of University of Memphis and 9 miles (15 km) of Memphis Zoo. Also within 9 miles (15 km) are Graceland and Beale Street.

What's nearby

  • University of Memphis - 6 min drive
  • Graceland - 12 min drive
  • Beale Street - 14 min drive
  • Memphis Zoo - 14 min drive
  • FedEx Forum - 14 min drive

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 9 min drive

Restaurants

  • Wendy's - 17 min walk
  • Checkers - 3 min drive
  • McDonald's - 2 min drive
  • Sonic Drive-In - 2 min drive
  • Cherry Road Cafe - 4 min drive

About this property

Comfort Inn & Suites Airport - American Way

Hotel near University of Memphis in Memphis
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1000 square feet (93 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn & Suites Airport - American Way. Free self parking is available.

This Memphis hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Comfort Inn & Suites Airport - American Way offers 109 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi

Property amenities

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • DVD player
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Airport-American Way
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Hotel Memphis
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Comfort Inn & Suites Airport-American Way Memphis
Comfort Inn Suites Airport American Way
Comfort American Way Memphis

Comfort Inn & Suites Airport - American Way Reviews

Reviews

6.6
Rating 10 - Excellent. 234 out of 1001 reviews" "
Rating 8 - Good. 270 out of 1001 reviews" "
Rating 6 - Okay. 180 out of 1001 reviews" "
Rating 4 - Poor. 132 out of 1001 reviews" "
Rating 2 - Terrible. 185 out of 1001 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Allison

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, amenities
This property is dirty and in a very weird area. Not near the airport. The workers also will charge your card extra when you check out please check your transaction history when you leave here or only pay in cash.
Stayed 1 night in Dec 2023

8/10 Good

Sally

Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Wilson

Liked: Cleanliness, staff & service
Good for the price
Stayed 2 nights in Dec 2023

6/10 Okay

Aaron

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Decent place.
The stay was fine. The water came out of the faucet and the shower brown for a short amount of time. it was very gross.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Quiet rest, clean room, good breakfast, grass area
Friendly staff, clean facility and room. Gracious breakfast buffet and an indoor heated pool. we enjoyed our stay. Soft bed/sheets/pillows. Refrigerator and microwave in the room. Comfortable seating and ottoman, nice double door wardrobe, three drawer dresser, a desk and wheeled chair, plenty of lamps/lighting, a full length mirror and a flat screen tv all in our standard king room were all acceptable/nice. Nice big grassy area for the dogs to get some exercise around the back/side. (only a partial fence) Only downsides were that the hot tub wasn't working during our stay, the seating in the breakfast area needs to be replaced and some overall deterioration and updating needed to be done in some areas like bathroom doors discolored from rigorous cleaning and curtains with stains. Overall we were pleased with our stay. Loved the waffles, fresh fruit and yogurt! We will stay again.
Stayed 2 nights in Nov 2023

2/10 Terrible

Chelsie

Disliked: Cleanliness, staff & service, property conditions & facilities
Our vehicle was almost stolen back window broke into crack heads knocking on our window smoking drugs outside the window while my little boy was there, I immediately went to the front desk and complained cigarettes being smoked the room was nasty and not clean we tried to get a full refund to go some place else we were refused and had to stay and didn’t have a good thanksgiving. Horrible customer service I asked for the manager several days and were lied to. I would never stay here again
Stayed 4 nights in Nov 2023

8/10 Good

Gerald

Stayed 1 night in Nov 2023

2/10 Terrible

Tyree

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was not clean at all
Stayed 2 nights in Nov 2023