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Comfort Inn & Suites Airport - American Way

2.5 star property
Hotel near University of Memphis in Memphis

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Photo gallery for Comfort Inn & Suites Airport - American Way

Lobby
Lobby
Exterior
Pool
Free daily continental breakfast

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
4225 American Way, Memphis, TN, 38118
  • Place, University of Memphis
    ‪6 min drive‬
  • Place, Graceland
    ‪12 min drive‬
  • Place, Memphis Zoo
    ‪14 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Suite, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking, Jetted Tub

Premium bedding, down comforters, pillowtop beds, desk

Suite, Non Smoking, Jetted Tub

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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Exterior

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About the area

Memphis

Near the airport.You'll be within 6 miles (10 km) of University of Memphis and 9 miles (15 km) of Memphis Zoo. Also within 9 miles (15 km) are Graceland and Beale Street.

What's nearby

  • Memphis Botanic Garden - 6 min drive - 4.7 km
  • University of Memphis - 6 min drive - 5.4 km
  • Graceland - 12 min drive - 14.8 km
  • Beale Street - 13 min drive - 14.6 km
  • Memphis Zoo - 14 min drive - 14.6 km

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 9 min drive

Restaurants

  • ‪Wendy's - ‬17 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Little Caesars Pizza - ‬3 min drive
  • ‪Checkers - ‬3 min drive
  • ‪Church's Texas Chicken - ‬3 min drive

About this property

Comfort Inn & Suites Airport - American Way

Hotel near University of Memphis in Memphis
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1000 square feet (93 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn & Suites Airport - American Way. Free self parking is available.

This Memphis hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Comfort Inn & Suites Airport - American Way offers 109 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • DVD player
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Airport-American Way
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way
Hotel Comfort Inn & Suites Airport-American Way Memphis
Memphis Comfort Inn & Suites Airport-American Way Hotel
Hotel Comfort Inn & Suites Airport-American Way
Comfort Inn & Suites Airport-American Way Memphis
Comfort Inn Suites Airport American Way
Comfort American Way Memphis

Reviews

Comfort Inn & Suites Airport - American Way Reviews

6.6

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 263 out of 1007 reviews
Rating 8 - Good. 265 out of 1007 reviews
Rating 6 - Okay. 157 out of 1007 reviews
Rating 4 - Poor. 123 out of 1007 reviews
Rating 2 - Terrible. 199 out of 1007 reviews

Reviews

2/10 Terrible

Kimberly

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Trisha was the best thing about this hotel. The facility is beyond dated and needs remodeling because there is mold in all the corners. Everything felt wet and old. Beds and sheets were clean but they were wet. I only stayed the night because i was exhausted and could not drive on and the clerk Trisha really tried to help us.
Stayed 1 night in Jul 2025

4/10 Poor

Brent

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stay was fine for a night but wouldn’t recommend for much longer. Mold on lamp and room felt damp. Also charged a $100 security deposit which I don’t believe was listed on the Expedia booking.
Stayed 1 night in Jul 2025

6/10 Okay

Michaela Joyce

Travelled with family
Its good but the smell of smoke is too strong
Stayed 3 nights in Jul 2025

6/10 Okay

Rebecca

Stayed 1 night in Jul 2025

6/10 Okay

JERRY, CHARLOTTE

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Jennie

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

GROSS!!!!!

This is the most disgusting hotel I have ever stayed in. Pictures are not accurate. The only reason I stay is because it was 1215am and I was exhausted. I will upload photos.
Stayed 1 night in Jun 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and most understanding. My favorite place to stay when in Memphis.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly stuff
Stayed 1 night in Apr 2025

6/10 Okay

Justin, Jefferson city

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very surprised when showed up, the area that the hotel is in, is not good. Hotel is inside gates. Very aged hotel, they have tried to paint to make it look good, but paint cant cover everything up
Stayed 1 night in Jun 2025

8/10 Good

Grantley

Liked: Staff & service, property conditions & facilities
Website says airport shuttle but they don’t have one
Stayed 1 night in Jun 2025

6/10 Okay

Nicholas

Travelled with family
We stayed for a night It was a last minute booking that day. We arrived around 8:00 pm. Customer service was good but the building needs work. We were able to swim for about 30 minutes. The hot tub was shut down. Our room was so warm. The lowest the temp would go is 70. No one in my room slept because it was warm. The floor was very sticky that we had to wear shoes in our room and the hallways smelled terrible with mildew. We most likely will not return.
Stayed 1 night in Jun 2025

6/10 Okay

JENNIFER

Liked: Room comfort
Kind of run down. Out of the way location.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelsey

Stayed 1 night in May 2025

8/10 Good

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

BOBBIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Nancy

Disliked: Amenities
Dated property but courteous staff
Stayed 1 night in Jun 2025

10/10 Excellent

aerial

Stayed 1 night in Jun 2025

8/10 Good

Nesly, Salford

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I recently stayed at the Comfort Inn on American Way in Memphis and had a truly enjoyable experience. From the moment I arrived, the front desk staff were friendly, professional, and made check-in quick and easy. The lobby and common areas were clean and welcoming. My room was spacious, well-maintained, and very comfortable. The bed was cozy with fresh linens, and the amenities like the mini fridge, microwave, and coffee maker were a big plus. The Wi-Fi connection was strong throughout my stay, which made it easy to get work done. One of the highlights was the complimentary breakfast—hot, fresh, and with a great variety of options including eggs, waffles, fruit, and more. The staff working the breakfast area kept everything stocked and clean. The location is convenient, with easy access to the highway and not far from downtown Memphis and major attractions. Despite being close to the road, the hotel was quiet and felt very secure. Overall, Comfort Inn on American Way is a solid choice for anyone visiting Memphis. Great value, great service, and a comfortable stay. I would definitely stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Dino

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. Great breakfast. Friendly staff
Stayed 1 night in May 2025

8/10 Good

Marialyce

Stayed 5 nights in May 2025

6/10 Okay

Robert

Travelled with family
Disliked: Cleanliness
The check in checkout time….it was not convenient for all customers and to be charged late fees for a check out at certain times in the day isn’t fair. An evaluation of the system would have give more value to customers than the present policy. Of checking at 3:00 pm to check out 11: am isn’t fair. Thanks
Stayed 3 nights in May 2025

8/10 Good

Yolanda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

lena

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I will never stay at this hotel. It was dirty with bugs in the room. Also, someone was blasting their tv all night - walls are very thin. Our air conditioning was broken and the bed was very uncomfortable .
Stayed 1 night in May 2025

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated clean facility. Very spacious clean room
Stayed 1 night in May 2025