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"Website said breakfast, was the reason this property was chosen over others (to avoid stopping along road for breakfast), but wasn’t there and staff d ... " More

By a verified traveller on Fri 13 Jan 2023

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Hotel Description

Enjoy free breakfast at this 3-star Olive Branch hotel

In Olive Branch

Stay at this Olive Branch hotel and you'll be within half a mile (1 km) of Cherokee Valley Golf Club and 2 miles (3 km) of Olive Branch City Park. Sky Zone and Methodist Olive Branch Hospital are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like daily breakfast and free self parking.

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Home2 Suites by Hilton Olive Branch, MS ratings based on 10 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Home2 Suites by Hilton Olive Branch, MS

Everyone (2) Couples (1) Family (6)
3 out of 5
Website said breakfast, was the reason this property was chosen over others (to avoid stopping along road for breakfast), but wasn’t there and staff didn’t know why

Posted by , from SYRACUSE on 13 Jan. 2023

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4 out of 5
Was good. Not as clean as it should have been.

Posted by on 29 Dec. 2022

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5 out of 5
The hotel staff was polite and fast. The rooms were very clean and spacious. The indoor pool was cold (the heater was broken), but it was still great fun.

Posted by on 26 Mar. 2022

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1 out of 5
This hotel was dreadfully mismanaged and staffed. Our room was clean, so much so that the room had to be aired out in order for us to be comfortable. If you’re sensitive to cleaning chemicals, it will be tough for you. For the rest of the hotel, it was not clean. We encountered many overfilled trash cans, litter and messes in all of the common areas we went. Additionally, we had an issue with some people congregating on our floor near the elevators, drinking beer and talking loudly after 9pm. Our room was directly across from the elevators, which didn’t help. After asking the individuals to move, and getting no response, I called the front desk with the room phone. 3 calls to the front desk went unanswered. Then I called from my cell phone and was immediately greeted by the front desk clerk, who said he would be up to resolve the issue. We heard someone get off the elevator and tell them to leave or quiet down, but the issue persisted. After another few minutes, we yelled at the noisy people to get out of there as the police would be called in a few minutes. Finally the issue was resolved. When I spoke to the front desk, the clerks didn’t apologize, and said they weren’t on shift at that time. In fact, one said it had happened the previous night as well. Another clerk mentioned that they knew of the issue, and inferred that those causing it may not even have been hotel guests. Extremely frustrating that the front desk staff knew about the issue and didn’t resolve

Posted by , from BATON ROUGE on 29 Nov. 2021

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3 out of 5
There was an awful smell, possibly urine, on the floor and room I stayed in during my stay. The front desk attendants were pleasant and informative. However, the elevator floors were dirty and it looked as if it hasn’t been mopped in a while. The room was cleaned but the smell wasn’t pleasant at all. There was only one lamp that worked. I probably won’t stay at that particular hotel again and it wasn’t worth the money I paid. This is my first bad experience with a Hilton property but this experience will not make me change my hotel preference. I will read more of the reviews.

Posted by on 21 Sep. 2021

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5 out of 5

Posted by on 20 Aug. 2021

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2 out of 5
* carpet, walls, HVAC vents dirty * Unrepaired hole in bathroom wall * Body wash dispenser in shower didn’t work * signs at all entrances require face masks, but nobody, including staff, was wearing masks. * Room doors have residue from a discontinued program indicating the room was sanitized. * Travelocity forwarded a message from the hotel to use the Hilton App to bypass check-in, but Hilton App doesn’t work with 3rd party reservations * Room was prepaid through Travelocity, but hotel insisted they weren’t paid and billed me again. * Pet area outside is very nice. * bed was comfortable * shower was hot and sufficient flow

Posted by on 9 Jul. 2021

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1 out of 5
Disability room and I am not disability

Posted by on 2 May 2021

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2 out of 5

Posted by on 3 Feb. 2020

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5 out of 5
Friendly staff. Spacious room. Clean workout facility.

Posted by on 3 Nov. 2019

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Comment from Hotel Management

6 Nov. 2019 by Christopher

Thank You!!!

About the Home2 Suites by Hilton Olive Branch, MS

Location 7595 Lodging Lane, Olive Branch, MS 38654

Property Features

Home2 Suites by Hilton Olive Branch, MS offers its guests an indoor pool and a health club. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is available daily. The business-friendly Home2 Suites by Hilton Olive Branch, MS also features barbecue grills, coffee/tea in a common area, and laundry facilities. Self parking is free.

  • 94 guestrooms or units
  • 4 levels
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Grocery service (free)
  • BBQ grill(s)
  • Elevator

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Home2 Suites by Hilton Olive Branch, MS offers 94 accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with unspecified sofa beds and desks. Guests can surf the web using the complimentary wired and wireless Internet access. Guests can make use of the in-room microwaves and coffee/tea makers. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Television
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home2 Suites Hilton Olive Branch MS Hotel
  • Home2 Suites Hilton Olive Branch MS
  • 2 Suites Hilton Olive Branch
  • Home2 Suites by Hilton Olive Branch MS
  • Home2 Suites by Hilton Olive Branch, MS Hotel
  • Home2 Suites by Hilton Olive Branch, MS Olive Branch
  • Home2 Suites by Hilton Olive Branch, MS Hotel Olive Branch

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.