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Hotel Indigo Memphis Downtown, an IHG Hotel

3.5-star property
22 N B.B. King Blvd, Memphis, TN 1-855-887-0424
4.1 out of 5
Very good!
See all 27 travelocity Reviews

"Everything was fine " More

By a verified traveller on Wed 06 Mar 2024

Points Of Interest

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Hotel Description

3.5-star hotel near Beale Street

Downtown Memphis stay

Within a 10-minute walk of this Downtown Memphis hotel, you'll find AutoZone Park and Beale Street. FedEx Forum and Court Square are also within half a mile (1 km).

Business services

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a computer station, and luggage storage are also offered.

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $157* Per night/room 1 May - 2 May

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Communcation Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Indigo Memphis Downtown, an IHG Hotel ratings based on 27 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo Memphis Downtown, an IHG Hotel

Everyone (11) Couples (5) Family (9)
5 out of 5
It was great

Posted by , from HOUSTON on 19 Mar. 2024

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Comment from Hotel Management

20 Mar. 2024 by Customer Service

David, we're thrilled to hear your stay at Hotel Indigo Memphis Downtown was great! Our team appreciates your feedback and we hope to host you again in the future.

4 out of 5
Everything was fine

Posted by on 6 Mar. 2024

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Comment from Hotel Management

8 Mar. 2024 by Customer Service

Thanks for the great rating, Darrell!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Hotel Indigo Memphis Downtown, an IHG Hotel soon, we'd love to have you back!

5 out of 5
Close to everything downtown. Very mmodern

Posted by , from OLIVER SPRINGS on 3 Feb. 2024

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Comment from Hotel Management

20 Feb. 2024 by Customer Service

Terrence, it's wonderful to hear that you appreciated the convenient location and contemporary design of Hotel Indigo Memphis Downtown. We hope you'll choose us again for your next visit to the city!

4 out of 5
Our room was very nice, the pool looked great, not heated though. Several abandoned buildings around the hotel.

Posted by , from LYNNVILLE on 13 Oct. 2023

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Comment from Hotel Management

15 Oct. 2023 by Chris Jordan

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5
The front desk was extremely helpful.

Posted by , from BROWNSTOWN on 10 Sep. 2023

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Comment from Hotel Management

31 Oct. 2023 by Chris Jordan

Your feedback means the world to us! Thank you for taking the time to share it!. We will make sure to pass along your compliments to our staff. They work really hard day in and day out in order to achieve great customer service.

4 out of 5

Posted by on 1 Sep. 2023

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Comment from Hotel Management

12 Sep. 2023 by Chris Jordan

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2 out of 5
If you're thinking about visiting, DON'T! Dead zone. Many other hotels available. Not worth money or time

Posted by on 19 Jun. 2023

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Comment from Hotel Management

20 Jun. 2023 by Richie

Thank you, Sheldran, for being our guest at Hotel Indigo Memphis Downtown. We apologize for our service failures and we hope to see you again soon.

5 out of 5
Very convenient, close to everything that we were doing that weekend. Very clean, enjoyed the pool.

Posted by on 30 May 2023

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Comment from Hotel Management

30 May 2023 by Richie

Thank you, Christina, for being our guest at Hotel Indigo Memphis Downtown. We are glad you enjoyed your stay and hope to see you again soon.

3 out of 5

Posted by , from worcester on 25 Apr. 2023

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Comment from Hotel Management

15 May 2023 by Richie

Thank you,Sandra, for being our guest at Hotel Indigo Memphis Downtown, We are glad you enjoyed your stay and hope to se you again soon.

3 out of 5
Not a main stream hotel. No room service unless you ask for it. No one tells you this. The front desk made me come down for a bar of soap that wasn’t in the room. The next day I needed wash clothes and coffee. The two people at the front desk told me to come down and get it. They said that was their policy. I asked why housekeeping hadn’t come and they said you had to “put in” for it.???? Then I said I would be talking to Mr Gentry, the manager, in the morning, and only them did they run up the supplies. (There were two people at the desk) not good service at all.

Posted by on 26 Mar. 2023

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Comment from Hotel Management

26 Mar. 2023 by Richie

Thank you, Margaret, for being our guest at Hotel Indigo Memphis Downtown. Our team and I apologize for our service and have corrected the issues you encountered. We hope to see you again soon to show you our true hospitality.

About the Hotel Indigo Memphis Downtown, an IHG Hotel

Location 22 N B.B. King Blvd, Memphis, TN 38103

Property Features

Hotel Indigo Memphis Downtown, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and a meeting room. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Indigo Memphis Downtown, an IHG Hotel also features gift shops/newsstands, discounted use of a nearby fitness facility, and a front-desk safe. Parking is available for a fee. This 3.5-star Memphis hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 10 levels
  • Poolside lounge chairs
  • Business center (24 hours)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Memphis Central Station (3.1 km / 1.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Indigo Memphis Downtown, an IHG Hotel offers 118 air-conditioned accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Premium channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Hotel Indigo Memphis Downtown, an IHG Hotel has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 22.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Hotel Hotel Indigo Memphis Downtown
  • Hotel Indigo Memphis Downtown Memphis
  • Hotel Indigo
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  • Hotel Indigo Memphis Downtown
  • Hotel Indigo Memphis Downtown, an IHG Hotel Hotel
  • Hotel Indigo Memphis Downtown, an IHG Hotel Memphis
  • Hotel Indigo Memphis Downtown, an IHG Hotel Hotel Memphis

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.