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Hotel Ambassador Merida

3-star property
Calle 59 No.546 X 68, Mérida, YUC 1-855-887-0424
2.3 out of 5
See all 3 travelocity Reviews

"Hotel was very nice. Everything worked fine, staff was very efficient. Note: Breakfast was shockingly bad. Besides the junk they give you for free, ... " More

By a verified traveller on Wed 11 Dec 2019

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Hotel Description

3-star hotel near Paseo de Montejo

Mérida Centro stay

At this Mérida Centro hotel, you'll be within a 5-minute walk of Santiago Park and Casa Frederick Catherwood. Universidad Autónoma de Yucatán and Merida English Library are also within half a mile (1 km).

Dining, outdoor pool

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Guests will appreciate free perks like free self parking and WiFi in public areas. A terrace, a garden, and dry cleaning are also on offer.

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
CA $55* Per night/room 22 Apr. - 23 Apr.

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Ambassador Merida ratings based on 3 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Ambassador Merida

Everyone (3)
1 out of 5

Posted by on 23 Aug. 2023

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Comment from Hotel Management

16 Sep. 2023 by Reservaciones

Gracias por su opinion

4 out of 5
Hotel was very nice. Everything worked fine, staff was very efficient. Note: Breakfast was shockingly bad. Besides the junk they give you for free, which is inedible, I ordered a fruit salad and it was tasteless and clearly not fresh. Paid the waiter and he glared at me when I didn't tip - I generally do, but not for rubbish.

Posted by on 11 Dec. 2019

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Comment from Hotel Management

13 Dec. 2019 by Reservations

We will take care of those issues. Thank you for the feedback.

2 out of 5

Stay somewhere else

I cannot believe this is considered a 3star hotel. The sheets and blanket had stains, air conditioner is loud, hot water was HOT (meaning I had to turn on cold to cool it down) 1 day, no face or hand towels and could hear TV & conversation of people in next room- I could even hear the guy snoring! The positives about the hotel are friendly staff and location, but there are other hotels in area, that more than likely hire friendly people too

Posted by , from Chicago,IL on 18 Jan. 2018

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Comment from Hotel Management

20 Jan. 2018 by Hotel Ambassador Mérida

Hola Cindy, revisaremos los detalles que aquí nos mencionas para tomar cartas en el asunto y solucionarlo de manera inmediata, revisaremos más a profundidad las observaciones que nos mencionas y les daremos el seguimiento pertinente. Esperamos nos visites nuevamente y compruebes la diferencia, sin más por el momento el equipo del Hotel Ambassador Mérida te envía un cordial saludo. ¡Hasta pronto!

About the Hotel Ambassador Merida

Location Calle 59 No.546 X 68, Mérida, YUC 97000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Ambassador Merida. Limited free parking is available on a first-come, first-served basis. This 3-star Mérida hotel is smoke free.

  • 97 guestrooms or units
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Hotel Ambassador Merida offers 97 air-conditioned accommodations with complimentary toiletries. Cable television is provided. Bathrooms include showers. This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to noon.

Hotel Ambassador Merida has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 11
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 135 for adults and MXN 135 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassador Merida
  • Hotel Ambassador Merida Hotel
  • Hotel Ambassador Merida Mérida
  • Hotel Ambassador Merida Hotel Mérida

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.