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OYO Hotel Hidalgo

3.5 star property
3.5-star hotel near Palacio de Bellas Artes

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Photo gallery for OYO Hotel Hidalgo

Interior detail
Interior
Lobby sitting area
Front of property
Standard Room

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
37 Sta. Veracruz Guerrero, Mexico City, CDMX, 06300
  • Place, Alameda Central
    ‪2 min walk‬
  • Place, Palacio de Bellas Artes
    ‪5 min walk‬
  • Place, Paseo de la Reforma
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(8 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

7.0 out of 10
Good
(12 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Front of property

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About the area

Mexico City

Historic Center stay.Within a 10-minute walk of this Historic Center hotel, you'll find Alameda Central and Palacio de Bellas Artes. Paseo de la Reforma and Zócalo are also within 2 miles (3 km).

What's nearby

  • Alameda Central - 2 min walk - 0.2 km
  • Palacio de Bellas Artes - 5 min walk - 0.5 km
  • Plaza Garibaldi - 5 min walk - 0.5 km
  • Paseo de la Reforma - 12 min walk - 1.0 km
  • Zócalo - 15 min walk - 1.3 km

Getting around

  • Bellas Artes Station - 3 min walk
  • Mexico City Buenavista Station - 4 min drive
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪CerveceriadeBanda - ‬2 min walk
  • ‪menuderia - ‬2 min walk
  • ‪Soberbia - ‬4 min walk
  • ‪Vacas Verdes Bellas Artes - ‬4 min walk
  • ‪La Malagueña Bar - ‬4 min walk

About this property

OYO Hotel Hidalgo

3.5-star hotel near Palacio de Bellas Artes
OYO Hotel Hidalgo offers its guests tour/ticket assistance and an elevator. WiFi is free in public spaces.

This 3.5-star Mexico City hotel is smoke free.

  • 94 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
OYO Hotel Hidalgo offers 94 accommodations with designer toiletries and complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 20-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at OYO Hotel Hidalgo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property Registration Number IOJ7711251RO

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Ayenda Hidalgo
OYO Ayenda Hidalgo
OYO Hotel Hidalgo Hotel
OYO Hotel Hidalgo Mexico City
OYO Hotel Hidalgo Hotel Mexico City

OYO Hotel Hidalgo Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 88 out of 212 reviews
Rating 8 - Good. 36 out of 212 reviews
Rating 6 - Okay. 37 out of 212 reviews
Rating 4 - Poor. 17 out of 212 reviews
Rating 2 - Terrible. 34 out of 212 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Violeta

When I got there to check in was 1 hr. early, ( I just wanted to check if everything was ok with my reservation) the lady at the reception was very rude saying the platform ? oversell rooms and there was nothing they can do just said sorry. Other lady was little mote helpful said that At the moment they did not have rooms and I was told to come back at 1 pm ( check in time) to see If they can accommodate me in any other hotel. Lucky when I came back round 5 pm my room was available. But still another person was assisting a big group of people trying to accommodate them and made me wait with a little of attitude.
Stayed 2 nights in Nov 2025

6/10 Okay

Jesus a

Stayed 1 night in Sep 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would always stay in this hotel. Very nice everythig was perfecto.
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice bed

It was a nice size room and bed for one night before heading to the airport.
Stayed 1 night in Jul 2025

4/10 Poor

edgar, Anaheim

Travelled with family and small children
Disliked: Amenities
The only thing that was worth it for me and my family was that it's a walking distance to many parts of the city ie. zocalo, bellas artes, alameda central,etc The room was ok, funny smell, dirty and linens were not cleaned. I know it's not a 5 star hotel but cleanliness is essential.
Stayed 1 night in Jul 2025

4/10 Poor

Martin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and we were able to check in at 10am so the staff was excellent. Unfortunately the bed and pillows weren’t comfortable at all so sleeping was rough. Also the WiFi was poor and kept dropping.
Stayed 3 nights in Mar 2025

2/10 Terrible

Carlos

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Ta feo, la señora de recepción tiene muy mala actitud no tiene aire, tampoco cable
Stayed 4 nights in Feb 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking distance to everything
Stayed 1 night in Jan 2025

2/10 Terrible

eulogio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I left the hotel when to another place but they charge me for that night
Stayed 3 nights in Sep 2024

10/10 Excellent

William Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property it’s great for waking araund the city
Stayed 2 nights in Jul 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia en el hotel, no vuelvo.

El cuarto tenía olores extraños, sabanas sucias, mucho ruido fuera del cuareto, el personal del hotel, poco amigable, no cordiales, no resuelven, la alfombra con mucho polvo, instalaciones descuidadas
Stayed 2 nights in Jan 2024

2/10 Terrible

Aeleeny

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
HORRIBLE PLACE TO STAY, HORRIBLE CUSTOMER SERVICE!!!! HORRIBLE SERVICIO AL CLIENTE. La recepcionista tiene una actitud horrible es muy grosera. El hotel no tiene Aire Acondicionado así que si decide quedarse aquí prepárense!!!! Do not stay in this hotel the receptionist has a horrible attitude and is not helpful at all, and there’s no AC so I wasn’t able to sleep it was extremely hot in the room and there’s NO ventilation at all .
Stayed 1 night in Jul 2023

2/10 Terrible

Oscar Moises

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK HERE! This has to be the last option of all! Pictures on the promotional does not match with reality. Okay I understand is a low budget place, but getting people with fake pictures of the room is not pretty ethical. Staff is not helpful when it comes to problems I told them I had to check out early (5am) because I couldn't stand the bugs anymore, and they told me that there was nothing they could do, because it was too late. They need to clean more often if they are not renewing. Accommodations are horrible. With a severe problem with bugs... You can check my reviews and this is the first bad reviews I ever give. Don't risk it! Choose somewhere else even if you already check in. Location okay... Copy of my google review.
Stayed 1 night in Apr 2023

8/10 Good

Yusri

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

6/10 Okay

Richard

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The property was in a very good, central location. It had great potential, however the staff on reception were nothing short of being rude. Not just one, but all of them. Each person on their shift didn't care about our simple requests. They didn't speak a word of English, which we found frustrating, because whilst we tried to speak some words of Spanish and use our translator on our phones, they just played dumb, and we couldn't get simple things like an additional towel, or fan in our room, which was another thing, no AC in hot Mexico City isn't great. The rooms were OK, clean, but the service levels really let this place down. I wouldn't return.

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Hotel

Horrible experience. Room felt like a prison cell and had no AC. I believe the bed may have had bed bugs as my body had bite marks all over
Stayed 6 nights in May 2022

2/10 Terrible

Juan Marcelo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Jose Candelario

Stayed 1 night in Nov 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 9 nights in Oct 2025

6/10 Okay

Brayham

Travelled with partner
Liked: Cleanliness, amenities
Lo malo 1.- No cuentan con plancha 2.- No cuentan con cobertor o colcha para domir 3.-Las pantallas no contaba con cable o smartv (no se pudo ver nada, todos los canales tenían estática) Lo bueno 1.- La ubicación 2.- El personal 3.- Habitación amplia
Stayed 4 nights in Nov 2025

8/10 Good

Mahmut

Liked: Cleanliness, staff & service
It is very close to the historic centre of Mexico City. Metrobus from aiport stops near the hotel. But right front of the hotel seems like slum, but there was too mamy people during dia de muertos, so was not problem for us. Except some night someone outside did play loud music. The staff could not speak english but was nice and helpfull. Cleaning every day. The room did have big windows but where only little of it could be open. No aircondation but ventiator. The room and the hotel is old, but varm watter at bath which was great. The location did make me overlook all the small little bad thins i did mention above.
Stayed 4 nights in Oct 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cercano a todo los turístico
Stayed 6 nights in Oct 2025

2/10 Terrible

Alexis

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities
La habitación estaba contaminada de chinches y cucarachas, tuvimos que regresar las 4 habitaciones. Pésima higiene y nos cobraron el doble. En aplicación de hoteles.com y en el mostrador del hotel . Estoy esperando que ambas empresas nos regresen el dinero. Y solicito ayuda para ese tema de rembolso
Stayed 1 night in Oct 2025

6/10 Okay

Israel

Travelled with family
Liked: Cleanliness, staff & service
El personal es muy servicial, solo que las habitaciones tienen un minisplit que no puedes controlar, por lo que tienes que soportar las altas temperaturas durante la noche. De nuevo el personal muy bien la.habitacion regular, temperatura muy mal.
Stayed 1 night in Nov 2025