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"We were given a very tight room in a tower that is not in the best condition as the other side of the hotel. And the food (room service) was super exp ... " More

By a verified traveller on Thu 26 Mar 2020

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Hotel Description

3.5-star hotel near Sports Palace Dome, connected to the airport

Near the airport

Your stay at this Venustiano Carranza hotel places you within 3 miles (5 km) of Sports Palace Dome and Foro Sol. Autodromo Hermanos Rodriguez and Zocalo are also within 6 miles (10 km).

Multiple dining options

This smoke-free hotel includes 3 restaurants, an indoor pool, and a health club. Unwind with a drink at the bar/lounge and enjoy free perks like WiFi in public areas and a roundtrip airport shuttle. Self parking, a business center, and a hair salon are also offered.

Free WiFi, flat-screen TVs

The 149 guestrooms have flat-screen TVs with cable channels and offer free WiFi and 24-hour room service. Minibars, in-room massages, and hair dryers are also available.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Camino Real Aeropuerto Mexico ratings based on 25 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Camino Real Aeropuerto Mexico

Everyone (20) Couples (2) Family (3)
3 out of 5
We were given a very tight room in a tower that is not in the best condition as the other side of the hotel. And the food (room service) was super expensive and low quality.

Posted by on 26 Mar. 2020

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Comment from Hotel Management

26 Mar. 2020 by VIP DESK

Thanks for the comments, we will resolve your concerns.

5 out of 5

Posted by on 11 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by VIP DESK

Muchas gracias por sus comentarios.

2 out of 5
Likrd location. Didnt like check in. No knowledge of or reservation in computer. Was in a pile of papers that took a long time to find. I did not have hotel conformation and hotel did not have travelocity itinerary number. Very confusing and stressful.

Posted by , from Red Deer Alberta Canada on 5 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by VIP DESK

Thanks for the comments, we will resolve your concerns.

5 out of 5
Checkin was smooth and the room was nice and clean. Access from Terminal 1 is easy and there is also easy access to the Terminal 2 train.

Posted by , from Forest VA on 3 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by VIP DESK

Thanks for the comments greetings.

2 out of 5

Posted by on 15 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Camino Real Aeropuerto

Estimado huésped Agradecemos su opinión y seguiremos trabajando para mejorar su satisfacción. Estamos para servirle siempre

5 out of 5
That it is very close to AirPort terminal and romos are comprueba and celan

Posted by on 30 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Hotel Camino Real Aeropuerto

Dear guest Thank you for staying with us, we invite you to return soon.

1 out of 5
I tried to cancel. They referred me to Expedia. No luck. It was far easier to cancel my airbnb and my rental car. Two clicks and done. This hotel--I still have no idea how to cancel.

Posted by on 24 Dec. 2019

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Comment from Hotel Management

24 Dec. 2019 by Hotel Camino Real Aeropuerto

Estimado Huésped Agradecemos mucho su estancia con nosotros, sobre todos sus comentarios los cuales siempre son importantes para mejorar nuestro servicio.

4 out of 5
Check in was fast/easy. Hotel is very convenient to the airport. I did not stay in the room for that long due to a very early flight, but was comfortable and clean. Only thing I noticed is a "musty" smell in the room. Would stay there again.

Posted by , from Illinois on 16 Oct. 2019

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Comment from Hotel Management

18 Oct. 2019 by Hotel Camino Real Aeropuerto

Dear guest We offer you an apology for what you tell us, we will be aware of this type of situation. So that they do not happen. Thanks for staying with us

4 out of 5
Great location. Hotel is aging and in need of some updates to rooms. Bed was A+. Staff is very accomodating.

Posted by on 15 Sep. 2019

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Comment from Hotel Management

15 Sep. 2019 by Camino Real Aeropuerto

Dear guest Thank you for stay with us We are working improving our facilities. We apreciate the time you give us We are here always yo serve you

2 out of 5

Posted by on 21 Jul. 2019

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About the Camino Real Aeropuerto Mexico

Location Puerto Mexico No. 80, Mexico City, CDMX 15520

Property Features

Camino Real Aeropuerto Mexico offers its guests an indoor pool and a health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Spa services, tour/ticket assistance, and multilingual staff are also featured at Camino Real Aeropuerto Mexico. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 3.5-star Mexico City hotel is smoke free.

  • 149 guestrooms or units
  • 8 levels
  • 2 buildings
  • 3 dining venues
  • Bar or lounge
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Mexico City Intl. Airport (MEX) (1.6 km / 1 mi)
  • Metro station: Air Terminal Station (0.5 km / 0.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Camino Real Aeropuerto Mexico offers 149 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5 AM to 11:30 AM.

La Huerta - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.

Bistro - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.

Cualli - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.

Token Cafeteria - Onsite coffee shop. Open daily.

Lobby Bar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Camino Real Aeropuerto Mexico

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18.56 for adults and USD 8.77 for children (approximately)
  • Self parking fee: USD 230 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Camino Real Aeropuerto
  • Camino Real Aeropuerto Hotel
  • Camino Real Aeropuerto Hotel Mexico
  • Camino Real Aeropuerto Mexico
  • Camino Real Mexico
  • Camino Real Mexico Aeropuerto
  • Camino Real Aeropuerto Hotel Mexico City
  • Camino Real Aeropuerto Mexico Hotel
  • Camino Real Aeropuerto Mexico City
  • Camino Real Aeropuerto Mexico Hotel
  • Camino Real Aeropuerto Mexico Mexico City
  • Camino Real Aeropuerto Mexico Hotel Mexico City

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.