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Four Points by Sheraton Mexico City, Colonia Roma

3.5 star property
3.5-star Art Deco hotel near Paseo de la Reforma

Choose dates to view prices

Photo gallery for Four Points by Sheraton Mexico City, Colonia Roma

Bar (on property)
Property amenity
Superior Room, 1 King Bed with Sofa bed, City View | City view
Meeting facility
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Alvaro Obregon No. 38, P.B. Col Roma, Mexico City, CDMX, 06700
  • Place, Arena México
    ‪10 min walk‬
  • Place, Cibeles Fountain
    ‪14 min walk‬
  • Place, Paseo de la Reforma
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(26 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, City View

Superior Room, 1 King Bed with Sofa bed, City View | City view

Superior Room, 1 King Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (No View)

Room, 1 King Bed (No View)

Room, 1 King Bed (No View)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

Heart of Mexico City.Your stay at this Roma Norte hotel places you within 2 miles (3 km) of Paseo de la Reforma and Angel of Independence Monument. Palacio de Bellas Artes and Zócalo are also within 3 miles (5 km).

What's nearby

  • MUCA Roma - 8 min walk - 0.8 km
  • Arena México - 10 min walk - 0.9 km
  • Cibeles Fountain - 14 min walk - 1.2 km
  • Paseo de la Reforma - 17 min walk - 1.5 km
  • Angel of Independence Monument - 4 min drive - 1.9 km

Getting around

  • Mexico City Buenavista Station - 7 min drive
  • Nine Heroes Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪Churrería El Moro - ‬1 min walk
  • ‪Four Points by Sheraton - ‬1 min walk
  • ‪Los Bisquets Bisquets Obregón - ‬1 min walk
  • ‪Orrin Restaurant & Bar - ‬1 min walk
  • ‪Pizza Félix - ‬2 min walk

About this property

Four Points by Sheraton Mexico City, Colonia Roma

3.5-star Art Deco hotel near Paseo de la Reforma
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 4575 square feet (425 square meters) and includes a conference center. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Mexico City, Colonia Roma. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Mexico City hotel.

  • 1 building
  • 90 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 4575 sq ft of conference space
  • 425 sq m of conference space
  • Built in 2006
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Four Points by Sheraton Mexico City, Colonia Roma offers 90 accommodations with laptop-compatible safes and complimentary bottled water. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 371.60 for adults and MXN 185.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 3000.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 371.60 for adults and MXN 185.80 for children
  • Airport shuttle fee: MXN 500 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: MXN 3000.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Colonia
Four Points Sheraton Colonia Hotel
Four Points Sheraton Colonia Hotel Mexico City Roma
Four Points Sheraton Mexico City Colonia Roma
Four Points Sheraton Mexico City Colonia Roma Hotel
Four Points by Sheraton Mexico City Colonia Roma
Four Points Sheraton Mexico C
Four Points by Sheraton Mexico City Colonia Roma
Four Points by Sheraton Mexico City, Colonia Roma Hotel
Four Points by Sheraton Mexico City, Colonia Roma Mexico City

Four Points by Sheraton Mexico City, Colonia Roma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 286 out of 485 reviews
Rating 8 - Good. 134 out of 485 reviews
Rating 6 - Okay. 40 out of 485 reviews
Rating 4 - Poor. 16 out of 485 reviews
Rating 2 - Terrible. 9 out of 485 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was great (only flag is they have more of a make up fridge rather than an actual mini fridge.) the staff was super helpful and I would definitely come back!
Stayed 3 nights in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in wonderful location
Stayed 4 nights in Dec 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Osvaldo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel located in the center of Colonia Roma. Safe neighborhood, variety of dining options, friendly staff and close to major important locations in Mexico City. Rooms are modern, very clean, with many amenities and overall safe.
Stayed 3 nights in Sep 2025

8/10 Good

Beatriz

Liked: Cleanliness, property conditions & facilities
Clean room, location, and the staff very kind. I was assigned a room. without window which for me it is.a big.no. I want to thank Paola at the front desk for her prompt assistance changing my room. I also want to thank Carlos at the.bar for his kindness.
Stayed 5 nights in Oct 2025

10/10 Excellent

Kimberly

Stayed 4 nights in Oct 2025

10/10 Excellent

Dominic

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location . Safe neighborhood with lots of bars and restaurants. Easy to walk to nearby Condessa which was equally as nice. Staff very friendly, bar was good and so was breakfast
Stayed 4 nights in Sep 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Felt very safe! Clean rooms, friendly staff
Stayed 2 nights in Sep 2025

6/10 Okay

Luca

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Bad check-in experience

Arrived at 2:40 pm, check-in was at 3 pm, but the front desk refused to let me in the room for just 20 minutes early. Asked for an upgrade due to booking issues and my status, but it was denied without even checking availability. Poor check-in service. The AC did not cool properly and the bathroom was clogged.
Stayed 2 nights in Sep 2025

6/10 Okay

Roberto

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Bad check-in experience

Arrived at 2:40 pm, check-in was at 3 pm, but the front desk refused to let me in the room for just 20 minutes early. Asked for an upgrade due to booking issues and my status, but it was denied without even checking availability. Poor check-in service. The AC did not cool properly and the bathroom was clogged.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nelsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellente!

Very clean and safe environment with excellent authentic Mexican breakfast buffet. Loved our stay here and highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ross

Travelled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
There are a lot of restaurants and bars close by
Stayed 5 nights in Jun 2025

10/10 Excellent

Chela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Lexus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

ABELARDO

Stayed 3 nights in Jun 2025

10/10 Excellent

glory mae

Stayed 3 nights in May 2025

6/10 Okay

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Henry, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeriza, Upper Montclair

Stayed 3 nights in Apr 2025

10/10 Excellent

Marisela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean.
Stayed 4 nights in Apr 2025

2/10 Terrible

Mayra

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Our first time at this location to start the shower floors are uneven and slippery unsafe my friend had a fall. The glass shower came loose and was about to fall and shatter.
Stayed 4 nights in Apr 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at this property in Roma Norte!
Stayed 3 nights in Apr 2025

6/10 Okay

Carrie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025