Hilton Mexico City Reforma

4.5 star property
4.5-star luxury hotel near Paseo de la Reforma

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Hilton Mexico City Reforma

Photo gallery for Hilton Mexico City Reforma

Indoor pool, outdoor pool
Exterior
Business Suite, 1 King Bed
Restaurant
Presidential Suite, 1 King Bed | Bathroom

Overview of Hilton Mexico City Reforma

Reviews
9.2

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available

Explore the area

Map
Avenida Juarez 70 Colonia Centro, Mexico City, 06010
  • Popular LocationAlameda Central1 min walk
  • Popular LocationPaseo de la Reforma5 min walk
  • Popular LocationPalacio de Bellas Artes8 min walk
  • AirportMexico City (MEX-Mexico City Intl.)21 min drive

Room options

Junior Suite, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds

  • 76 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Double Beds

  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

Business Suite, 1 King Bed

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Master Suite)

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

2 double beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • 282 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

One king bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Mexico City

Heart of Mexico City.A stay at this Downtown Mexico City hotel places you steps from Alameda Central and a 5-minute walk from Paseo de la Reforma. Also, Palacio de Bellas Artes is within half a mile (1 km) and Zócalo is within 2 miles (3 km).

What's nearby

  • Alameda Central - 1 min walk
  • Paseo de la Reforma - 5 min walk
  • Palacio de Bellas Artes - 8 min walk
  • Monument to the Revolution - 11 min walk
  • Zócalo - 18 min walk

Getting around

  • Juarez Station - 5 min walk
  • Mexico City Buenavista Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • El Cardenal - 1 min walk
  • Starbucks - 1 min walk
  • Parque Alameda - 1 min walk
  • La Cervecería de Barrio Alameda - 1 min walk
  • Taquería el Caifán - 1 min walk

About this property

Hilton Mexico City Reforma

4.5-star luxury hotel near Paseo de la Reforma
Hilton Mexico City Reforma offers its guests a full-service spa, 2 spa tubs, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and a meeting room. Event space at this hotel measures 11840 square feet (1100 square meters) and includes a conference center. An outdoor pool, a fitness center, and a sauna are also featured at the luxury Hilton Mexico City Reforma. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.

  • 1 building
  • 459 guestrooms or units
  • 27 levels
  • 3 dining venues
  • 11840 sq ft of conference space
  • 1100 sq m of conference space
  • Built in 2002
  • Deli
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Hilton Mexico City Reforma offers 459 accommodations with MP3 docking stations and minibars. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers.

This Mexico City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

SPA Alameda has couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: WiFi (MXN 180 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (MXN 175 per day)
  • Valet parking on site (MXN 175 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: MXN 395 for adults and MXN 192 for children
  • 3 restaurants
  • 1 bar
  • Room service available

Things to do

  • 2 spa tubs
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • MP3 dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1085 per pet, per stay, plus a deposit of MXN 5000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 395 for adults and MXN 192 for children
  • Fee for in-room wireless internet: MXN 180 per night (rates may vary)
  • Fee for in-room wired internet: MXN 180 per night (rates may vary)
  • Self parking fee: MXN 175 per day
  • Valet parking fee: MXN 175 per day
  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 1085 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Mexico City
Hilton Mexico City Reforma
Hilton Reforma
Hilton Reforma Hotel
Hilton Reforma Hotel Mexico City
Mexico City Hilton
Mexico City Hilton Reforma
Mexico City Reforma
Mexico City Reforma Hilton
Reforma Hilton
Hilton Mexico City Reforma Hotel Mexico City
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Mexico City
Hilton Mexico City Reforma Hotel Mexico City

Hilton Mexico City Reforma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 753 out of 1001 reviews" "
Rating 8 - Good. 148 out of 1001 reviews" "
Rating 6 - Okay. 56 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Can’t complain. Bar tender Josee was amazing!
Stayed 3 nights in Jan 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Nov 2023

8/10 Good

Alicia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Andreea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, very polite and helpful.
Stayed 4 nights in Jan 2024

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in several places during our visit to CDMX and this Hilton was by far the best. Very clean, well appointed and central. Staff was great!
Stayed 1 night in Jan 2024

2/10 Terrible

yolanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Great location, great sitting areas by the bar and entrance. Furniture in room and carpet were torn. outdated, and worn-out. For the price expected nicer.
Stayed 6 nights in Dec 2023

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Iliana, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location a lot and its proximity to the Zocalo (Mexico's main square). We also liked the facilities, they are well kept, unpretentious, comfortable and cozy. The only thing we were not happy with is that we hosted an event there for 120 people and at the end were approached with a surprise fee: it was a big social event for our family and friends and at the end of the event, we were told we had to pay an extra fee so the maintenance crew could clean the "pieces of paper" that were thrown on the floor. Needless to say, this was an outrageous comment especially since we had paid the entire event a week earlier and nowhere in the contract said we had to pay that additional fee. However, after contacting our event host, she managed to solve the dispute, she was kind and gracious and totally understood our position. She managed to dismiss the cost and so we concluded our stay on a positive note.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time of arrival the service and attention wasexceptional. Onsrestaurants
Stayed 1 night in Jan 2024

10/10 Excellent

Brenda Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Ubicación
Es la tercera ocasión que me hospedo en el Hotel Hilton Reforma, excelente ubicación, rápido servicio cuando es requerido y personal muy amable, En el segundo día no limpiaron la habitación y se los tuve que solicitar.
Stayed 3 nights in Jan 2024