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Hotel Black

4.0 star property
Family-friendly 4-star hotel near Parque Zoologico de Chapultepec

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Photo gallery for Hotel Black

Executive Room, 2 Double Beds
Breakfast, lunch, dinner served; Mexican cuisine
Suite
Hallway
Porch

Popular amenities

  • All-inclusive
  • Bar
  • Parking included
  • Pet-friendly
  • Housekeeping
  • Room service

Explore the area

Map
James Sullivan 163 Bis, Col San Rafael, Mexico City, CDMX, 6470
  • Angel of Independence Monument
    ‪14 min walk‬
  • Palacio de Bellas Artes
    ‪3 min drive‬
  • Zócalo
    ‪6 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪12 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room

Exclusive Room

Exclusive Room

  • Sleeps 2
  • 1 King Trundle Bed

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite

Suite

Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

Mexico City

Central Mexico City getaway .Your stay at this Cuauhtémoc hotel places you within 2 miles (3 km) of Angel of Independence Monument and National Museum of the Revolution. Museo Universitario del Chopo and Avenida Presidente Masaryk are also within 2 miles (3 km).

What's nearby

  • Paseo de la Reforma - 12 min walk - 1.0 km
  • Angel of Independence Monument - 14 min walk - 1.2 km
  • Palacio de Bellas Artes - 3 min drive - 3.0 km
  • Parque Zoologico de Chapultepec - 3 min drive - 2.7 km
  • Zócalo - 6 min drive - 5.7 km

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Normal Station - 15 min walk
  • Benito Juarez International Airport (MEX) - 27 min drive

Restaurants

  • ‪Comida corrida Don Goyo - ‬3 min walk
  • ‪Tacos el Campeon - ‬1 min walk
  • ‪El Rincón del Telefonista - ‬2 min walk
  • ‪Don Felipe - ‬2 min walk
  • ‪La Tortacha - ‬3 min walk

About this property

Hotel Black

Family-friendly 4-star hotel near Parque Zoologico de Chapultepec
Some rates at Hotel Black are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A winery is on site. Hotel Black offers its guests a fitness center and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 2368 square feet (220 square meters) and includes conference space. A library, a vending machine, and gift shops/newsstands are also featured at the family-friendly Hotel Black. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Mexico City hotel is smoke free.

  • 70 guestrooms or units
  • 12 levels
  • 2368 sq ft of conference space
  • 220 sq m of conference space
  • Built in 1968
  • Winery on site
  • Deli
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Gift shop
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Black offers 70 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free covered self parking on site
  • Free covered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee
  • Snack bar/deli

Things to do

  • Art gallery
  • Billiards/pool table
  • Books
  • Foosball table
  • Free bicycle rentals
  • Games
  • Gym
  • Library
  • Shopping
  • Wine tours
  • Winery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (45 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (47 inches high)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (17 inches wide)
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 450
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 450

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet, per night, plus a deposit of MXN 700 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 1000 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 400 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: MXN 700 per stay
  • Pet fee: MXN 300 per pet, per night
  • Early check-in fee: MXN 450 (subject to availability)
  • Late check-out fee: MXN 450 (subject to availability)
  • Hosted evening meal: MXN 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - BAS160519H15
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is BAS160519H15. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

Outside food is not permitted on the premises.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sybharis Mexico
Sybharis Mexico
Sybharis
Hotel Sybharis Mexico City
Sybharis Mexico City
Basic Hotel Mexico City
Basic Mexico City

Hotel Black Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 209 out of 478 reviews
Rating 8 - Good. 135 out of 478 reviews
Rating 6 - Okay. 63 out of 478 reviews
Rating 4 - Poor. 39 out of 478 reviews
Rating 2 - Terrible. 32 out of 478 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Triixii

Stayed 1 night in Apr 2025

10/10 Excellent

Richard David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Eduardo

Estaba sucio , no es un hotel de 4 estrellas como lo promocionan en su página. Me tuve que cambiar de hotel
Stayed 3 nights in Mar 2025

2/10 Terrible

Xiutleth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Marcial Trinidad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

DULCE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bad: The facilities are old and very cluttered with a lot of different items, which seem they havent not been dusted in years. Towels are extremely old and have stains I dont think any wash can take off. No small or face towel is provided. There was a pipe in the bathroom which kept leaking water on top of the toilet. Yogurt in the breakfast buffet was spoiled and acid, and the eggs had a grey color to them which didnt give me confidence to consume. The windows didnt shut down entirely, and though I usually wouldnt have a problem with that, being there were ladies on the street laughing and screaming the whole night I had to turn the TV on to mitigate the noise. The Wifi signal in the room was weak and would constantly get disconnected, and was unexistant in the buffet area. The good: The staff was very nice during the stay. Wifi signal was strong in the lobby area.
Stayed 1 night in Feb 2025

6/10 Okay

Juan

There was a few things that I don’t like
Stayed 8 nights in Nov 2024

6/10 Okay

Pablo

Liked: Staff & service
The Hotel was ok, staff was nice but it felt very unsafe around the area over night. Breakfast was very limited but ok. Overall it was barely ok, I wouldn’t stay again
Stayed 1 night in Nov 2024

2/10 Terrible

Juan Victor Martinez

Disliked: Cleanliness, amenities
They don't clean your restroom during your stay.you have to ask for clean towels. they do not change your sheets during your stay. My stay was 6 days.
Stayed 7 nights in Oct 2024

8/10 Good

Muhsinah, Jamaica

Liked: Cleanliness, staff & service
clean but condition/facilities a bit old. ok for the price. staff very helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Akiet

Walking distance to the angel monument
Stayed 2 nights in Oct 2024

10/10 Excellent

MAURICIO

Stayed 1 night in Oct 2024

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mingo Uriel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Paty

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

LOGAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good option and great location. Wifi in the room not good
Stayed 1 night in Aug 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comodo, muy seguro y el personal muy atento. La cama y las sabanas super limpias y comodas.
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Marien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking distance to lots of good stuff

I traveled with friends to MX City and we all stayed in different colonias. I stayed in San Rafael and I loved it. Every single employee at the hotel was amazing. Great customer service. Breakfast was included with my room and was yummy every moring. Room was cleaned daily, AC worked great, hotel was quiet even though I was on a low floor. I was a short Uber ride to Polanco and Zocalo. I would stay here again. At night it seems to get a little sketchy... but not scary.
Stayed 5 nights in May 2024

10/10 Excellent

Raul

Stayed 1 night in Apr 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

blanca rosa

Stayed 1 night in Apr 2024

6/10 Okay

jarek

Liked: Cleanliness, staff & service
wifi not great. Room not very sound proof even after moving up a few floors due to the busy streets around the hotel. staff were nice
Stayed 7 nights in Feb 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and the staff was very friendly. Would’ve liked for the game area to open.
Stayed 2 nights in Mar 2024