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Sheraton Mexico City Santa Fe

4.5 star property
4.5-star luxury hotel near Santa Fe Center Mall

Choose dates to view prices

Reviews
9.0

Wonderful

Popular amenities

  • Parking included
    Parking includedParking included
  • Breakfast available
    Breakfast availableBreakfast available
  • Bar
    BarBar
  • Parking available
    Parking availableParking available
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
Calle Guillermo González Camarena # 200, Mexico City, 01210
  • Popular LocationExpo Santa Fe Mexico15 min walk
  • Popular LocationSanta Fe Center Mall16 min walk
  • Popular LocationParque La Mexicana2 min drive
  • AirportToluca, Estado de Mexico (TLC-Toluca Intl.)39 min drive

Room options

Similar properties

Room
Hilton Mexico City Reforma
Pool
Hot tub
Spa
Pet-friendly
4.6 out of 5, Wonderful, (1004)
The price is CA $244
per night
CA $292 total
includes taxes & fees
6 Jul - 7 Jul
Hilton Mexico City Reforma

About the area

Mexico City

Santa Fe stay.Your stay at this Santa Fe hotel places you within 2 miles (3 km) of Expo Santa Fe Mexico and Santa Fe Center Mall. Ciudad de los Ninos and Parque La Mexicana are also within 2 miles (3 km).

What's nearby

  • Samara Shops - 8 min walk
  • Expo Santa Fe Mexico - 15 min walk
  • Santa Fe Center Mall - 16 min walk
  • Parque La Mexicana - 2 min drive
  • Centro Citibanamex Convention Center - 12 min drive

Getting around

  • Santa Fé Station - 15 min walk
  • Mexico City Buenavista Station - 35 min drive
  • Benito Juarez International Airport (MEX) - 41 min drive

Restaurants

  • ‪Mercado Gourmet - ‬8 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Quattro - ‬6 min walk
  • ‪The Food Box - ‬2 min walk
  • ‪Yumi Yumi Sushi Bowl - ‬8 min walk

About this property

Sheraton Mexico City Santa Fe

4.5-star luxury hotel near Santa Fe Center Mall
Sheraton Mexico City Santa Fe offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business center and 8 meeting rooms. Event space at this hotel measures 12396 square feet (1152 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Sheraton Mexico City Santa Fe. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.

  • 190 guestrooms or units
  • 10 levels
  • 12396 sq ft of conference space
  • 1152 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Sheraton Mexico City Santa Fe offers 190 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. LED televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 15 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 7 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 15 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Playground
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 1 (weight limit: 9 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 per person
  • Fee for in-room wireless internet: USD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 15 per 24-hour period (rates may vary)
  • Valet parking fee: USD 7 per night
  • Pet fee: USD 50 per pet, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sheraton Hotel Mexico City Santa Fe
Sheraton Mexico City Santa Fe
Sheraton Santa Fe Mexico City
Mexico City Sheraton
Sheraton Mexico City
Sheraton Santa Fe, Mexico City
Sheraton Suites Santa Fe, Mexico City Hotel Mexico City
Sheraton Santa Fe Mexico City Hotel
Sheraton Mexico City Santa Fe Hotel
Sheraton Mexico City Santa Fe Hotel
Sheraton Mexico City Santa Fe Mexico City
Sheraton Mexico City Santa Fe Hotel Mexico City

Sheraton Mexico City Santa Fe Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 182 out of 278 reviews" "
Rating 8 - Good. 72 out of 278 reviews" "
Rating 6 - Okay. 14 out of 278 reviews" "
Rating 4 - Poor. 5 out of 278 reviews" "
Rating 2 - Terrible. 5 out of 278 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien siempre en este hotel, el cuarto es muy amplio y muy cómodo para ir con dos niños. La atención es muy buena, pero sobre todo Victor tiene un gran espíritu de servicio y excelencia con todos siempre.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and great hotel
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y atención. Los cuartos muy amplios, cómodos y limpios.
Stayed 5 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

10/10 Excellent

Laurencio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch 👍, just fox AC pls!
This hotel is fantastic. Ample very complete gym. And currently they are hosting Orange theory sessions on site too. (Note this is temporary as the orange gym site nearby is closed) but hope they keep it even as a reduce option. But as stated they Sheraton gym is very complete, just no classes pr coaching. Rooms are ample, clean, modern, great size tv and very comfortable firm bed. My problem was the AC never cooled the room. I opted to have it off as it was cooler that way. Front desk assured they would check AC in room 614. The walk in shower is spotless, ample and with great water pressure. Toiletries is what brings up this hotel. A disposable razor is already there. Great restaurant, currently with limited menu. Also a great lounge bar once covid guidelines allow opening. A coffee place, pharmacy and other restaurants are a very short walk from the hotel. Common areas with water features are very well kept and relaxing. And then comes the value for your money, which is the reason of my rating. I loved my time here ( once the AC gets fixed, this hotel will be flawless) ❤
Ample room with sofa
Great bed and good size tv
Ample shower
View
Stayed 2 nights in May 2021

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Stay
Amazing staff, great service, and all around nice experience.
Stayed 3 nights in Apr 2021

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021