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"Our stay at the Green Park Hotel was perfect. The location turned out to be excellent for all the touristic activities we did during our stay in Mexi
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4-star boutique hotel near Parque Zoologico de Chapultepec
City center retreat
Your stay at this Miguel Hidalgo hotel places you within 2 miles (3 km) of Parque Zoologico de Chapultepec and Paseo de la Reforma. Chapultepec Park and Museo de Arte Moderno are also within 2 miles (3 km).
Multiple dining options
This hotel features 2 restaurants and a rooftop terrace. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free valet parking.
The Green Park Hotel ratings based on 3 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for The Green Park Hotel
Everyone (2)
1 out of 5
Gave away my room, told me I was upgraded after the fact, reception made it seem like I was inconveniencing then after they rented my room without telling me and expected me to pay for upgrade, supposedly street view is a huge upgrade but they fail to tell you about all the loud traffic noice and expected me to repack and move at that moment.
Was asked for $3000 peso hold for incidentals, there’s no mini fridge in the room or anything to consume. Advised reception, answer was it’s for room service, tried to use room service, couldn’t find a directory or was able to reach reception/operator.
Phone in the room did not work, Terrance was always closed, same issue with phone, had to take elevator to lobby to ask for help, orders were incorrect half the time.
Overall worst experience at a Hotel, they are not the luxury or boutique hotel they pretend to be.
Posted by Jose, from Las Vegas on 23 Feb. 2020
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Comment from Hotel Management
24 Feb. 2020
by Erick Jimenez
Good morning Mr. Arellano,
thank you for your comments,we are very dissapointed to hear your bad experience in our Hotel i already investigated what happend and spoke personally with all deparments; the garanty that front desk requested it is a policy for all guests.
I cordially invite you to come back and personally i will take care of your stay
Erick Jimenez A.
5 out of 5
Nice hotel, very conveniently located
Cons:The room cleaning needs a little bit of attention. Although clean in general, curtains, baseboards, etc. where not looked after.
Location:Conveniently located if you plan to go different places in Mexico City.
Our stay at the Green Park Hotel was perfect. The location turned out to be excellent for all the touristic activities we did during our stay in Mexico City. The hotel was quite nice; the room comfortable and the staff extremely friendly and attentive.
Posted by Pilar, from Houston, Texas on 6 Mar. 2018
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Comment from Hotel Management
5 May 2018
by Hotel Green Park
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback, we are going to pay attention, so that we can improve the service every day
5 out of 5
Great location. Wonderful Staff!!!
Great location. Wonderful staff members. We should have stayed longer.
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly The Green Park Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Mexico City hotel.
1 building
33 guestrooms or units
3 levels
2 dining venues
Meeting rooms
Terrace on the roof
Business center (24 hours)
Conference center
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Library
Gift shop
Newspapers in lobby (free)
Bellhop
Elevator
Smoking in designated areas
Bar or lounge
Family Friendly Amenities
Free WiFi
Soundproofed rooms
Laundry facilities
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Free self parking
, Free valet parking
Transport
Train station: Mexico City Buenavista Station (5.9 km / 3.6 mi)
Metro station: Juanacatlan Station (0.6 km / 0.4 mi)
Property shuttles: Airport shuttle
Parking: Free valet parking and self parking
Room Amenities
The Green Park Hotel offers 33 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 32-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
Deep soaking tub
In-room dining (limited hours)
HD television
Cable channels
Down blanket
Separate shower and tub
Hydromassage showerhead
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Local calls (free)
Hair dryer
Safe
Bathrobes
Slippers
Designer toiletries
Desk
Blackout drapes
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Unique furnishings
Unique decor
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.
The View - This fine-dining restaurant serves breakfast, lunch, and dinner.
Roof Top The View - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Jardin del Corregidor - This family restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The Green Park Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 1:00 PM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at The Green Park Hotel
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Parties and events are allowed on site.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Contactless check-out is available.
No rollaway/extra beds available
No cribs (infant beds) available
Service animals not allowed
Debit cards
Events/parties allowed
Staffed front desk
Smoke detector
Security system
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
gap period enforced between guest stays 48 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately MXN 280–500 per person
Airport shuttle fee: MXN 300 per vehicle (roundtrip)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Green Park Hotel Mexico City
Green Park Mexico City
The Green Park Hotel Mexico City
The Green Park Hotel Hotel
The Green Park Hotel Mexico City
You should know
Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
