Crowne Plaza Milwaukee South by IHG

3.5 star property
3.5-star hotel in College Heights

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Photo gallery for Crowne Plaza Milwaukee South by IHG

Bar (on property)
Point of interest
Point of interest
Exterior
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Laundry
  • Hot tub

Explore the area

View in a map
6401 S 13th Street, Milwaukee, WI, 53221
  • Place, Harley-Davidson Museum
    ‪13 min drive‬
  • Place, Fiserv Forum
    ‪14 min drive‬
  • Place, American Family Field
    ‪16 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪5 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed (Top Floor)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed (Top Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(58 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(45 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About the area

Milwaukee

College Heights stay.A stay at this College Heights hotel places you within 6 miles (10 km) of Grant Park Beach and 9 miles (15 km) of Harley-Davidson Museum. Also within 9 miles (15 km) are Milwaukee Public Museum and American Family Field.

What's nearby

  • Harley-Davidson Museum - 13 min drive - 14.0 km
  • Marquette University - 14 min drive - 14.7 km
  • Baird Center - 14 min drive - 15.8 km
  • Fiserv Forum - 14 min drive - 16.1 km
  • American Family Field - 16 min drive - 13.7 km

Getting around

  • Milwaukee Airport Station - 6 min drive
  • General Mitchell Intl. Airport (MKE) - 6 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Oak Creek Diner - ‬11 min walk
  • ‪Branded Steer - ‬3 min walk
  • ‪Al-Yousef Supermarket & Restaurant - ‬14 min walk
  • ‪Milwaukee Burger Company - ‬3 min drive

About this property

Crowne Plaza Milwaukee South by IHG

3.5-star hotel in College Heights
Crowne Plaza Milwaukee South by IHG offers its guests an indoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. A 24-hour business center and 11 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 22885 square feet (2126 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Milwaukee South by IHG. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This 3.5-star Milwaukee hotel is smoke free.

  • 1 building
  • 193 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 22885 sq ft of conference space
  • 2126 sq m of conference space
  • Built in 1973
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Dining venue
Crowne Plaza Milwaukee South by IHG offers 193 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Self parking on site (USD 8 per day)
  • Extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: USD 6.95 to 13 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 6.95 to 13.00 per person
  • Self parking fee: USD 8 per day
  • Extended parking fee: USD 5 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Milwaukee Airport
Crowne Plaza Milwaukee Airport
Milwaukee Airport Crowne Plaza
Crowne Plaza Milwaukee Airport Hotel
Crowne Plaza Milwaukee Arpt Hotel Milwaukee

Crowne Plaza Milwaukee South by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 495 out of 1023 reviews
Rating 8 - Good. 230 out of 1023 reviews
Rating 6 - Okay. 132 out of 1023 reviews
Rating 4 - Poor. 86 out of 1023 reviews
Rating 2 - Terrible. 80 out of 1023 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in great shape.
Stayed 1 night in Sep 2025

4/10 Poor

HEATHER, milwaukee

Disliked: Cleanliness, amenities
Tv didn’t work. Pullout had no mattress. No blankets. No phone in room to call room service. Black substance on bathroom ceiling. Gross
Stayed 1 night in Sep 2025

4/10 Poor

Philip

Stayed 1 night in Aug 2025

10/10 Excellent

Kristina

Stayed 3 nights in Aug 2025

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean hotel, and the staff were incredibly pleasant and helpful. The room itself was very quiet, didn't hear noise from adjoining rooms or hallway. The bed was very comfortable and each had 4 pillows - which I'd give an extra star - they were comfy! We attended a concert and were pleased to see security patrolling the parking lot when we returned near midnight. Felt like my vehicle and belongings were safe in the parking lot. There are very convenient dining options nearby, and we had pizza from Milwaukee MKE Classic Pizza delivered right to our hotel room. The pool area was also clean and always stocked with towels. The hot tub was large and worked great, not too hot, just right. Would definitely stay there again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mayela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Aug 2025

8/10 Good

John

Stayed 2 nights in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Lacee

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The check in lady was great, but I couldn’t get anyone to fix the TVs after asking twice, the room I booked and paid for wasn’t available so they had to give me a downgraded room and it had garbage in it
Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for an enjoyable stay!
Stayed 7 nights in Jul 2025

8/10 Good

Martha

Stayed 2 nights in Jul 2025

4/10 Poor

Scott

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Classic Airport hotel - descent for a few hours but a very tired hotel - poor facilities, restaurant 2 stars at best. Staff was quite friendly but hotel is in need of a renovation.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan Lynn

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and accommodating
Stayed 1 night in Jul 2025

8/10 Good

Brian, Sterling Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lobby is spacious with a Starbucks inside. The rooms are spacious and clean. It is a good price but is a bit farther away from restaurants and stores.
Stayed 3 nights in Apr 2025

2/10 Terrible

Natalie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property itself wasn't bad but the hotel continued to put charges on my card after
Stayed 3 nights in Jul 2025

10/10 Excellent

Shellorne

Travelled with family, Business traveller
Liked: Cleanliness
The property needs updating. More lights outside.
Stayed 2 nights in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't even think about it.

If I could give zero stars, I would. There are too many issues to even address in a short review. The biggest issue was that they wouldn't honor the price that was quoted on Hotels.com. They also accused me of checking out early even though I had the dates right on my confirmation. No coffee in the room,no housekeeping, empty soap dispenser, pool not open at the posted time, the Starbucks on the premises was out of everything, ice machine not working....I could go on.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. We had a great stay
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Liked: Cleanliness, amenities
The building is old and I’m sure at one time it was a gem. Location seems to be in a dying part of town as there are a few closed and vacant buildings near by. The rooms and bathrooms are of nice size and comfortable however but can stand some repairs as my sink had a VERY slow drain and at one time the ceiling had a leak. However the staff was knowledgeable and highly friendly. I was in need of a working coffee maker and housekeeping made sure to bring one right away. The staff was also accommodating allowing motorcyclist to park the bikes under the awning to protect from adverse weather. There is security on the property during the evening and overnight. Yes I would stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Hniang

Stayed 1 night in Jul 2025

10/10 Excellent

Porsha

Stayed 1 night in Jun 2025

10/10 Excellent

Laurie

Stayed 2 nights in Jul 2025

4/10 Poor

Lyssette

Liked: Staff & service
Disliked: Cleanliness, room comfort

Amazing Staff, But the Building Needs Attention!

Came into town for Summerfest and this was the only reasonably priced hotel left that accepted dogs. The hotel overall appeared to be well maintained, but I had some issues. The elevator had a strong urine odor and was visibly dirty, as was the hallway carpet. The air conditioning in my room sucked! It seemed to turn off intermittently and would only run on fan mode, which left the room feeling humid and uncomfortable. Sleeping was difficult because of how warm and sticky the air became overnight. The fitness facility was just okay. While I appreciated having access to it, there was a hole in the ceiling with water dripping and it didn’t feel safe. I just rushed my workout to get out. That said, the one thing that truly made a positive impression was the exceptional customer service. From check-in to the daily greetings from the front desk team, everyone was friendly, helpful, and incredibly welcoming to both me and my puppy. Their warmth and professionalism really stood out. While I was disappointed by the cleanliness and A/C issues, I would consider returning because of the staff. The service was top-notch, and with a few improvements, this hotel could be a great place to stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ricky

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025