I rarely do reviews and those that I have done, i don't remember giving a poor one. I planned a fun quick getaway with my family to moab. The reviews seemed great so I went for it and I was so disappointed. I truly don't understand how people have been reviewing so highly. We had to have a lesson on running the shower because it didn't work right, and it didn't drain properly. The toilet clogged almost every time it was used. The room had a lot of rust, and just an overall cringe feel from not being kept up. That's not a complaint on the staff, that's the hotel chain for not keeping up on painting, replacing old and rusty items to make it look nice. The sheet pad moved and I saw blood (and not just a little) on the mattress below the head area where the pillow would be. I felt yucky the entire time i was there. Unless they update, clean up this area, I would not recommend nor stay there again. There are plenty of other options in Moab that wouldn't make you feel gross while you were there. We had a great trip. The only thing wrong was the quality of the hotel we stayed at. Once again, not blaming staff. They were understaffed, however. The one guy was running around trying to help everyone because he was the only one there. Looked like they only have 1 person working at any given time. Kids did like the pool, but hot tub was also down 2 days to be fixed, which was to be expected at that point.
They just need to invest some money in fixing it up.