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4 Bedroom , Lavish Euro Style Boutique ,Home Alabama
Your home away from home in Mobile with 4 bedrooms. This superb house offers a king bed, queen bed, and two twin beds for a comfortable stay. Enjoy the convenience of amenities like WiFi, a fitness room, and a washing machine. With 2 bathrooms equipped with a hair dryer, your stay will be wonderful. Feel free to reach out to us during your stay - we're happy to suggest local spots to check out.
House is beautiful but very unclean. dining room table and couch dirty, trash and clutter in garage unable to park in it, gnat and ant infested, plumbing issues, bedding thin, key was in the door when we arrived. Check in was at 2 but we made it at 4. The owner was still cleaning when we got there. Refrigerator does not work. Owner brought us a bag of opened ice. We had to clean furniture, unclog both toilets, and clean tub and bathroom counter. Reached out to owner about issues regarding plumbing. She was helpful and very nice about clogged toilets.
RENTER BEWARE!!!! This is an excerpt from one of my messages to the owner asking for a refund: This isnât a hustle for a free stay. Nice try tho. First off, when I booked the house it said a 2pm check in. We received a message THE DAY WE WERE DRIVING about a 3:30 check-in. We arrived at 3:10. She had just gotten there, what looked like moments before us, as the house was in shambles. She hadnât vacuumed or dusted or wiped down and cleaned anything at all. Laundry room was unusable as it had loads in it and all over the floor. New, UNWASHED, sheets and towels are not impressive. In fact, itâs unsanitary. Sheets and towels from the store need to be washed before use. If you honestly think an additional 20 minutes would have helped make the house presentable and clean, then you need to take a look inside the house and see the amount of work that needs to be done during each cleaning. I offered the housekeeper to help make the bed and pick up bc we were EXHAUSTED as we had been driving since 1:30am. Do not make YOUR lack of planning or hiring good help my problem. This is not the way to run a business. My review is not a threat. I am going to leave a truthful review whether or not you refund my money. People need to be informed. Hopefully, this is a one time problem. I would be embarrassed, if I were you. Certainly not blaming me (a paying customer) for your failure to run your business.
The property was promising, but it was uncleaned from the previous customer. We were grossed out and unable to stay since none if the linens were cleaned and there was no laundry soap and it was too late to try and go to the store and then clean it all. The host has a phone number, but it is a recorded message and there is no way to leave a message. VRBO wonât refund us because the issue isnât considered significant enough. This listing is badly managed and you are at high risk being out of luck.
I texted the property manager about bugs in bed and in restroom in the house they never call me back. The refrigerator did not work it stayed hot the hold time. House is very nice property manager needs to do better job in sending information for check-in and issues during the stay.
Cleanliness was not the greatest as both bathroom tubs and showers were covered with sand. Yard is not fenced in but advertised pet friendly. Location is a bit hard to find. Tiny TV in living room and poor bedroom layout for watching TV as well. Checkin information had to be requested through VRBO agent.
Stay was horrible from start to finish. I received a message asking for the names of people staying. Then was told code would be received by 3pm, but check in was at 2pm. I waited over 2hours to get in and called customer service just to find out keys were under the mat. Inside nasty, roach in fridge, sheets soiled, pillow dirty sock was inside pillow case, dirty towels under cabinet and hanging on shower, ashes on the table, floor nasty and the house cleaner came to clean at 10am the next day and the house was still filthy which took away from our ability to handle business and do what we needed. I called twice to report nasty rental and several times just to be let in and I was told a report has been started, but at this point I am requesting that something be done as I have never encountered an experience such as this.