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4.0 out of 5

"A little off the road but seems to be a secure area. " More

By a verified traveller on Sat 09 Feb 2019

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Hotel Description

Enjoy the indoor pool at this 3-star West Monroe hotel

In entertainment district

You'll find Ike Hamilton Expo Center and Fresenius Medical Care within 2 miles (3 km) of this hotel. Duck Commander and Glenwood Regional Medical Center are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 134 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and free local calls.

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$108* Per night/room 20 Dec. - 21 Dec.

Two queen beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, One King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Drinks-Snacks)

Bed Count 1 King Bed Maximum Occupancy 3 Max

One king bed evolution

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn West Monroe ratings based on 15 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn West Monroe

Everyone (6) Family (3)
5 out of 5

Posted by on 14 Feb. 2020

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2 out of 5
The staff at night is rude and unsympathetic. The hotel is lacking real supervision and it seems to be a partying hotel with a lot of drinking among teenagers. Teenagers are out of control. Lobby is always full of people sitting there, whether they are staying there or not. I will not be back.

Posted by on 8 Jul. 2019

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2 out of 5
Staff was super nice...Pool very small... workout room had very little equipment. Our room was very disappointing... shower curtain rod broken... toilet was cracked at bottom. Shower faucet loose at wall. Coffee pot was moldy. Hilton has let us down. Honestly the room was not any better than a motel 6.

Posted by on 13 May 2019

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2 out of 5
No free breakfast, staff kept pounding on my door morning of check out before check out time. For a Hilton I was very disappointed!

Posted by on 12 Mar. 2019

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5 out of 5
A little off the road but seems to be a secure area.

Posted by on 9 Feb. 2019

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5 out of 5
We had a wonderful stay! The hotel staff was some of the friendliest and most helpful that we encountered on our journey. They made us feel very welcome and went the second mile taking care of our needs. Thanks to all!

Posted by , from Augusta GA on 30 Oct. 2018

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4 out of 5

Last minute trip

Pros: The bed
Cons: free breakfast would have been nice
Location: There were lots of places to eat and shop, it's one exit away from a hospital,you don't really have a good view from your room
The employees were friendly the room was clean and the bed was comfortable.

Posted by , from Euless TX on 1 Feb. 2016

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4 out of 5

Very good hotel

Pros: Location, price and clean
Location: Movies, shopping, and restaurants'.
I like this hotel. We have stayed here twice now. My only problems were other guests. There was a pool party and there wasn't enough seating. The party was another guest party but they seemed to take over pool. I would stay again. Great location. Just enough out of the way but close enough to everything.

Posted by on 20 Jan. 2016

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5 out of 5

Clean and well appointed. Staff very friendly.

Visiting family. Nice mix of down time and family time.

Posted by , from New Jersey on 31 Dec. 2015

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2 out of 5

Avoid this place

Pros: Not much.
Cons: Better customer service training, adequately describe the rooms being rented.
Main staff was rude, obnoxious and uncaring. The housekeeping staff was friendly and polite. The room is not what the advertising purports it to be and was mediocre at best. Given the overall experience, I will not stay here again nor will I recommend it to anyone. The sign at the desk said 100% satisfaction or money will be refunded....I'm not holding my breath.

Posted by on 22 Jun. 2015

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About the Hilton Garden Inn West Monroe

Location 400 Mane Street, West Monroe, LA 71219

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hilton Garden Inn West Monroe offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. The business-friendly Hilton Garden Inn West Monroe also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3-star West Monroe hotel is smoke free.

  • 134 guestrooms or units
  • 5 levels
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Shreveport Regional Airport (SHV) (161.2 km / 100.2 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn West Monroe offers 134 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 10.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel West Monroe
  • Hilton Garden Inn West Monroe
  • West Monroe Hilton Garden Inn
  • Hilton Garden Inn West Monroe Hotel West Monroe
  • Hilton West Monroe
  • Hilton Garden Inn West Monroe Hotel
  • Hilton West Monroe
  • Hilton West Monroe West Monroe
  • Hilton Garden Inn West Monroe Hotel
  • Hilton Garden Inn West Monroe West Monroe
  • Hilton Garden Inn West Monroe Hotel West Monroe

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.