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Crowne Plaza Monterrey by IHG

4.0 star property
4-star hotel near Auditorium Pabellón M

Choose dates to view prices

Photo gallery for Crowne Plaza Monterrey by IHG

Exterior
Property entrance
Meeting facility
Indoor pool, sun loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Laundry

Explore the area

View in a map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
  • Place, Auditorium Pabellón M
    ‪2 min walk‬
  • Place, Macroplaza
    ‪10 min walk‬
  • Place, Basilica de Guadalupe
    ‪12 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Premium Room

Premium bedding, down comforters, in-room safe, desk

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Club Lounge Access

Standard Room, 2 Queen Beds, Club Lounge Access

Standard Room, 2 Queen Beds, Club Lounge Access

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

Standard Room, 2 Queen Beds (Low Floor)

Standard Room, 2 Queen Beds (Low Floor)

9.6 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(81 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(150 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Standard Room, 1 King Bed, Club Lounge Access

Standard Room, 1 King Bed, Club Lounge Access

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed (Low Floor)

8.4 out of 10
Very good
(21 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Monterrey

Heart of Monterrey.Within a 15-minute walk of this Monterrey Centro hotel, you'll find Auditorium Pabellón M and Macroplaza. Basilica de Guadalupe and Alameda are also within 2 miles (3 km).

What's nearby

  • Auditorium Pabellón M - 2 min walk - 0.2 km
  • Macroplaza - 10 min walk - 0.9 km
  • Basilica de Guadalupe - 12 min walk - 1.0 km
  • Alameda - 17 min walk - 1.5 km
  • Fundidora Park - 4 min drive - 3.5 km

Getting around

  • Padre Mier Station - 9 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive

Restaurants

  • ‪Club Ejecutivo - ‬1 min walk
  • ‪La Puntada - ‬6 min walk
  • ‪1900 - ‬5 min walk
  • ‪Chilo Tacos & Grill - ‬5 min walk
  • ‪Panem At Hotel Kavia - ‬5 min walk

About this property

Crowne Plaza Monterrey by IHG

4-star hotel near Auditorium Pabellón M
Crowne Plaza Monterrey by IHG offers its guests a children's pool, an indoor pool, a sauna, and a 24-hour fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 12 meeting rooms. Event space at this hotel measures 893 square feet (83 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Monterrey by IHG. Limited free parking is available on a first-come, first-served basis.

This 4-star Monterrey hotel is smoke free.

  • 1 building
  • 403 guestrooms or units
  • 17 levels
  • 3 dining venues
  • 893 sq ft of conference space
  • 83 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Crowne Plaza Monterrey by IHG offers 403 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Exterior
Gamma de Fiesta Americana Monterrey Gran Hotel Ancira
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,699 reviews
The price is CA $117
CA $139 total
includes taxes & fees
Dec 1 - Dec 2
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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 449 for adults and MXN 169 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 238 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 449 for adults and MXN 169 for children
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: MXN 238 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Crowne Plaza Monterrey by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1002 out of 1553 reviews
Rating 8 - Good. 310 out of 1553 reviews
Rating 6 - Okay. 137 out of 1553 reviews
Rating 4 - Poor. 53 out of 1553 reviews
Rating 2 - Terrible. 51 out of 1553 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Carlos, KATY

Business traveller
Disliked: Cleanliness, staff & service, amenities
Is under maintenance and updates. They charge me breakfast, after I already pay for it. Not great food either. Thanks
Stayed 2 nights in Aug 2025

8/10 Good

roberto, MELROSE PARK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is an old property but remains in excellent shape super clean remodeled nice rooms, all of this is meaningless when becomes the breakfast restaurant. The breakfast area and the food presentation is a shame and the food quality is very poor is incomprehensible that this hotel has such a poor breakfast even the juices are mixed with half water all other hotels of the same price range in Monterrey they have excellent food other restaurants I told the restaurant manager that the orange juice was more water than juice he acted surprised and the question is don’t they have somebody to approve the food they serve at the restaurant It’s a shame that such a nice hotel loose customers because of the poor quality food and presentation. They should send somebody from the the hotel to check the food of fiesta Americana hotels that is quality food and excellent presentation They will customers if nothing is done
Stayed 3 nights in Aug 2025

10/10 Excellent

Abraham

Very nice love it
Stayed 1 night in Jul 2025

8/10 Good

Mario, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
The temparatuers outside are high and the room does not have a refrigerator so that you can place water/soda/something to refresh yourself after being outside. The personnel was not able to extend my visit and invited me to book in expedie instead... I do not see that efficient, mostly when I'm in front of them and they can not extend my stay...
Stayed 2 nights in Aug 2025

10/10 Excellent

Fernando

Stayed 1 night in Aug 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Its ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Stayed 1 night in Jul 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Jose

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No enough elevator Slow check out Over capacity due to an event
Stayed 1 night in Aug 2025

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The exception was the front desk reception staff. Staff member Christofer was apparently in an accident. He could barely move due to pain, would not speak, and offered no information on our reservation. His associate was falling asleep and did not assist.
Stayed 3 nights in Aug 2025

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La comida del Buffet no está muy buena, y los vasos no están bien lavados, tienen olor. El elevador tiene problemas para subir o bajar, pues tarda mucho. Y no siempre están funcionando los tres elevadores, muchas veces es solamente uno
Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a very good hotel

This is a very good hotel checking in and out was perfect. Friendly staff , very clean and perfect location. The only thing is parts of the building that needs to be painted and fixed. Other than that a very good hotel to stay in Monterrey, very close to everything.
Stayed 3 nights in Aug 2025

4/10 Poor

Miguel

Disliked: Staff & service, property conditions & facilities
The lobby was under construction, restaurants were unorganized, 3 out of the 4 elevators were out of order the first day and half.
Stayed 2 nights in Aug 2025

4/10 Poor

Monica, Sachse

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Our overall experience was disappointing. The breakfast buffet was completely out of food one hour before closing. When I brought this to the manager’s attention, his response was, “Eat what we have out,” and he simply offered to make it complimentary. The food that remained was dry, and about 60% of the chafing dishes were empty. In addition, the cleaning staff knocked on our door every morning before 8:00 a.m. to ask when they should return to clean. There was no “Do Not Disturb” sign available, so we were forced to wake up early each day. To make matters worse, the elevators broke down on Friday night, causing a major inconvenience for guests. Unfortunately, these issues made our stay far less enjoyable than expected.
Stayed 4 nights in Aug 2025

10/10 Excellent

Maritz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Jul 2025

10/10 Excellent

XYLIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Staff and service was phenomenal. Upgrades look amazing.
Stayed 4 nights in Jul 2025

2/10 Terrible

Mariana

Disliked: Staff & service, amenities, property conditions & facilities
Bad service in reception
Stayed 1 night in Jul 2025

8/10 Good

Francisco

Stayed 1 night in Jul 2025

10/10 Excellent

Ray

Stayed 1 night in Jul 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean and cose it was to shopping and eating Only dislike was construction going on in hotel
Stayed 2 nights in Jul 2025

6/10 Okay

Guillermo

It’s very outdated.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
I like that is walking distance from downtown and small delicious restaurants
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

ISAAC

Travelled with family
Stayed 1 night in Jul 2025