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JW Marriott Hotel Monterrey Valle

4.5 star property
4.5-star luxury hotel near Galerias Monterrey

Choose dates to view prices

Photo gallery for JW Marriott Hotel Monterrey Valle

Couples treatment rooms, sauna, steam room, body treatments
Outdoor pool
Breakfast, lunch, dinner served; international cuisine
Terrace/patio
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Laundry
  • Parking available
  • Gym

Explore the area

View in a map
Avenida del Roble 670, Valle del Campestre, San Pedro Garza García, NL, 66265
  • Paseo San Pedro
    ‪7 min walk‬
  • Plaza Fiesta San Agustin
    ‪3 min drive‬
  • Galerias Monterrey
    ‪5 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living room

Junior Suite, 1 King Bed, Non Smoking

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Concierge Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Concierge Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Living room

Presidential Suite, 1 King Bed, Non Smoking

  • 172 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

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Sep 21 - Sep 22
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About the area

San Pedro Garza García

In San Pedro Garza García .Stay at this San Pedro Garza García hotel and you'll be within half a mile (1 km) of Paseo San Pedro and 2 miles (3 km) of Plaza Fiesta San Agustin. Showcenter Complex and Fashion Drive are also within 2 miles (3 km).

What's nearby

  • Paseo San Pedro - 7 min walk - 0.6 km
  • Plaza Fiesta San Agustin - 3 min drive - 2.7 km
  • Fashion Drive - 4 min drive - 2.3 km
  • Galerias Monterrey - 5 min drive - 3.8 km
  • Macroplaza - 7 min drive - 6.5 km

Getting around

  • Edison Station - 6 min drive
  • General Mariano Escobedo Intl. Airport (MTY) - 42 min drive

Restaurants

  • ‪Pintxos - ‬6 min walk
  • ‪El Gaucho - ‬3 min walk
  • ‪Cafe Laurel - ‬3 min walk
  • ‪Sibau - ‬1 min walk
  • ‪Shake Shack - ‬2 min walk

About this property

JW Marriott Hotel Monterrey Valle

4.5-star luxury hotel near Galerias Monterrey
JW Marriott Hotel Monterrey Valle offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 20429 square feet (1898 square meters) and includes conference space. The luxury JW Marriott Hotel Monterrey Valle also features spa services, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This Art Deco San Pedro Garza García hotel is smoke free.

  • 250 guestrooms or units
  • 13 levels
  • 2 buildings
  • Meeting rooms
  • 20429 sq ft of conference space
  • 1898 sq m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
JW Marriott Hotel Monterrey Valle offers 250 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. Microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

55-inch LCD televisions come with satellite channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Spa by JW has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

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Property amenities

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (MXN 150 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:30 AM for a fee: MXN 290 to 450 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Microwave
  • Mini-fridge
  • Minibar
  • Oven
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 1100.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 290 to 450 per person
  • Self parking fee: MXN 150 per night
  • Rollaway bed fee: MXN 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jw Marriott Monterrey Valle
JW Marriott Hotel Monterrey Valle Hotel
JW Marriott Hotel Monterrey Valle San Pedro Garza García
JW Marriott Hotel Monterrey Valle Hotel San Pedro Garza García

JW Marriott Hotel Monterrey Valle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 359 out of 455 reviews
Rating 8 - Good. 46 out of 455 reviews
Rating 6 - Okay. 22 out of 455 reviews
Rating 4 - Poor. 8 out of 455 reviews
Rating 2 - Terrible. 20 out of 455 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

maximiliano

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Jannine

Stayed 2 nights in Jan 2025

10/10 Excellent

Enrique

Stayed 2 nights in Apr 2025

10/10 Excellent

Raymundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel to stay at in San Pedro!
Stayed 3 nights in Feb 2025

10/10 Excellent

Victor, Roswell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

MARIA

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness
Good
Stayed 14 nights in Apr 2025

10/10 Excellent

Adriana

Stayed 3 nights in Mar 2025

10/10 Excellent

Jesus

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 8 nights in Apr 2025

10/10 Excellent

Montse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, spacious and well maintained.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gino

Stayed 5 nights in Mar 2025

10/10 Excellent

Enrique

Stayed 1 night in Mar 2025

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
todo super bien
Stayed 1 night in Mar 2025

8/10 Good

Gaspar

Stayed 1 night in Mar 2025

6/10 Okay

luis

Stayed 2 nights in Mar 2025

2/10 Terrible

Ruben

Stayed 1 night in Mar 2025

10/10 Excellent

Susanna, San Antonio Texas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel for work or leisure. The best breakfast buffet in Monterrey.
Stayed 1 night in Mar 2025

10/10 Excellent

JUAN ROBERTO

Stayed 1 night in Feb 2025

10/10 Excellent

Emilio Aristegui

Stayed 2 nights in Feb 2025

10/10 Excellent

Jaime

Stayed 1 night in Mar 2025

10/10 Excellent

Salvador

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Abigail

Travelled with family
Liked: Staff & service, amenities
We had to switch rooms twice due to cleanliness issues. While the hotel and surrounding area were beautiful, our experience with the rooms was disappointing. In the first room, we found a toothpaste cap in the shower, and the area near the toilet was dirty. We requested to be moved to another room, but the second room had an unflushed toilet from a previous guest. I then requested a third room. Despite asking to speak with the manager, we never received a response. For the price you pay per night you should expect the rooms to be inspected before delivering to the customers. Thank you.
Stayed 2 nights in Dec 2024

10/10 Excellent

Enrique

Stayed 5 nights in Dec 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

New Year's disaster

We booked for the New Year's event at this location about 2 weeks prior to event. A week before event they wrote to us to confirm, guaranteeing they could accommodate us (we are vegetarian). The event was a horrible experience for us! They didn't have our dinner ready, we sat there and watched as the other people on our table ate, they were practically done when the waiter asked what they could cook for us. They kept getting our drink orders wrong. Totally ruined our New Year's Eve, service was just horrible! The rooms are super standard, coffee maker didn't work, do not expect luxury or great service at this hotel. Nobody seemed to know what they were doing, totally NOT an upscale hotel!
Stayed 1 night in Dec 2024

10/10 Excellent

Harold

Stayed 2 nights in Dec 2024