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Krystal Monterrey

3.5 star property
3.5-star hotel near Fundidora Park

Choose dates to view prices

Photo gallery for Krystal Monterrey

Relax in the hotel lobby, surrounded by a stunning mountain landscape mural and comfortable seating.
Experience the grandeur of our lobby, featuring a stunning mural and elegant seating area.
Enjoy a sumptuous spread at our buffet, featuring a variety of dishes and refreshments.
Experience the Crystal Hotel's sleek, contemporary design, reflecting the vibrant cityscape.
Relax in a serene space with two single beds, a flat-screen TV, and a mountain view.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

View in a map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
  • Macroplaza
    ‪5 min walk‬
  • Auditorium Pabellón M
    ‪5 min walk‬
  • Fundidora Park
    ‪2 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Two double beds with matching headboards and a large window with curtains.

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(85 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Relax in a serene space with two single beds, a flat-screen TV, and a mountain view.

Superior Double Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Relax in comfort with a large bed, bedside table, and lamp, surrounded by a painting and a charming seating area.

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Relax in a serene room with a comfortable bed, a stylish table, and a beautiful mountain view.

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(95 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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ibis Monterrey Valle

Valle Oriente
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, 1,007 reviews
The price is CA $80
CA $95 total
includes taxes & fees
Sep 1 - Sep 2
ibis Monterrey Valle

About the area

Monterrey

Heart of Monterrey.A stay at this Monterrey Centro hotel places you within half a mile (1 km) of Macroplaza and 2 miles (3 km) of Fundidora Park. Monterrey Metropolitan Museum and Museo Metropolitano de la Ciudad de Monterrey are also within half a mile (1 km).

What's nearby

  • Macroplaza - 5 min walk - 0.5 km
  • Auditorium Pabellón M - 5 min walk - 0.5 km
  • Fundidora Park - 2 min drive - 1.6 km
  • Cintermex - 4 min drive - 2.7 km
  • Arena Monterrey - 4 min drive - 3.1 km

Getting around

  • General I. Zaragoza Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive

Restaurants

  • ‪Carl's Jr. - ‬2 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Picas Buffet - ‬2 min walk
  • ‪Barandales - ‬2 min walk
  • ‪Las Alitas Centro - ‬3 min walk

About this property

Krystal Monterrey

3.5-star hotel near Fundidora Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Krystal Monterrey. For a fee, parking is available.

This 3.5-star Monterrey hotel is smoke free.

  • 207 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Krystal Monterrey offers 207 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Enjoy breathtaking views of the mountain range and cityscape from this stylish room featuring two comfortable beds, a small table, and cozy armchairs.

Hotel Kavia Monterrey

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.5 out of 5, Wonderful, 2,064 reviews
The price is CA $100
CA $119 total
includes taxes & fees
Aug 31 - Sep 1
Hotel Kavia Monterrey

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 180 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 180 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Krystal Monterrey Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1091 out of 1955 reviews
Rating 8 - Good. 399 out of 1955 reviews
Rating 6 - Okay. 208 out of 1955 reviews
Rating 4 - Poor. 127 out of 1955 reviews
Rating 2 - Terrible. 130 out of 1955 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Roberto

Stayed 1 night in May 2025

4/10 Poor

Griselda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a wedding reception at night. The music was too loud, until 1:00 am. No one could sleep.
Stayed 3 nights in May 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service
The room I got did not have a good view.
Stayed 1 night in Apr 2025

6/10 Okay

Ruben

Liked: Cleanliness, staff & service, amenities
Rooms need maintenance
Stayed 2 nights in May 2025

2/10 Terrible

Flor De Liz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived an hour early and my room was not ready till 3:40 When we arrived in our room we had no toilet paper and no remotes for any of our tvs . The customer service was not pleasant at all . Very dissatisfied.
Stayed 1 night in May 2025

10/10 Excellent

ricardo

Stayed 1 night in Apr 2025

6/10 Okay

Fernando

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all places
Stayed 5 nights in Feb 2025

10/10 Excellent

Andy Rik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - price / quality
Stayed 3 nights in Apr 2025

10/10 Excellent

Miguel

Stayed 1 night in Apr 2025

10/10 Excellent

adilene Vianey

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay will definitely be staying here again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Pettis

Stayed 2 nights in Apr 2025

8/10 Good

Minerva

Liked: Amenities
Perfect location
Stayed 5 nights in Apr 2025

2/10 Terrible

Oralia

Business traveller
Disliked: Staff & service
Worst customer service ever. I have been traveling to Monterrey and staying at this same property for 6 yrs or over and these last 2 visits have been absolutely horrible.
Stayed 1 night in Apr 2025

10/10 Excellent

Marvin Delgado

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice environment and welcoming staff, very respectful and nice. Very convenient location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mirtha

Low staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Frank

Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy

Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Rodolfo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where to begin…. Let me count the ways! 1. Horrible bed 2. Hard AF pillow 3. Room was at 90+ degrees when we entered 4. No hair dryer 5. Phones didn’t work 6. Charge extra for 2nd guest 7. Front desk was useless 8. Bar tender
Stayed 2 nights in Apr 2025

10/10 Excellent

yara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Sin aire acondicionado

Me quedé sin aire acondicionado por 2 días y por más que lo reportaba solo decían ya le mando a alguien y pues no dieron ventiladores nada por 2 dias
Stayed 8 nights in Mar 2025

4/10 Poor

ROGER, PAHRUMP

Liked: Staff & service
Disliked: Property conditions & facilities
Beautiful lobby. Rooms need work. Toilet did not work, sink leaked water. Not enough towels, no Kleenex or coffee in room.
Stayed 3 nights in Mar 2025