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Palacio Hotel

3.5 star property
3.5-star hotel in Ciudad Vieja

Choose dates to view prices

Photo gallery for Palacio Hotel

Property entrance
Reception
View from property
Porch
Double Room, 1 Double Bed, Balcony

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Bartolomé Mitre 1364, Ciudad Vieja,, Montevideo, 11000
  • Radisson Victoria Plaza Casino
    ‪4 min walk‬
  • Salvo Palace
    ‪4 min walk‬
  • Puerto de Montevideo
    ‪11 min walk‬
  • Montevideo (MVD-Carrasco Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed, Terrace

Superior Double Room, 1 Double Bed, Terrace

Superior Double Room, 1 Double Bed, Terrace

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, Private Bathroom

Standard Twin Room, 2 Single Beds, Private Bathroom

Standard Twin Room, 2 Single Beds, Private Bathroom

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Ensuite

Standard Room, 1 Double Bed, Ensuite

Standard Room, 1 Double Bed, Ensuite

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

About the area

Montevideo

Ciudad Vieja stay.With a stay at this Ciudad Vieja hotel, you'll be steps from Plaza de la Diversidad Sexual and Louvre Antiques. Peatonal Sarandí and Museo Torres Garcia are also within half a mile (1 km).

What's nearby

  • Montevideo Cathedral - 1 min walk - 0.2 km
  • Radisson Victoria Plaza Casino - 4 min walk - 0.4 km
  • Salvo Palace - 4 min walk - 0.4 km
  • Puerto de Montevideo - 11 min walk - 1.0 km
  • Port Market - 12 min walk - 1.1 km

Getting around

  • Montevideo Central Station - 7 min drive
  • Carrasco Intl. Airport (MVD) - 50 min drive

Restaurants

  • ‪La Pasiva - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Confitería 25 De Mayo - ‬2 min walk
  • ‪Café Brasilero - ‬4 min walk

About this property

Palacio Hotel

3.5-star hotel in Ciudad Vieja
As a guest of Palacio Hotel, you'll find tour/ticket assistance, a front-desk safe, and an elevator. WiFi is free in public spaces.

This 3.5-star Montevideo hotel is smoke free.

  • 20 guestrooms or units
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
Palacio Hotel offers 20 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palacio Hotel

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Palacio Hotel Hotel
Palacio Hotel Montevideo
Palacio Hotel Hotel Montevideo

Palacio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 109 out of 165 reviews
Rating 8 - Good. 33 out of 165 reviews
Rating 6 - Okay. 12 out of 165 reviews
Rating 4 - Poor. 4 out of 165 reviews
Rating 2 - Terrible. 7 out of 165 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Belen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming place, old and special, with an amazing balcony and wonderful service.
Stayed 1 night in Mar 2025

6/10 Okay

Bernard

Stayed 3 nights in Mar 2025

10/10 Excellent

Pranjali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel and friendly staff. Had a very nice view from the balcony.
Stayed 2 nights in Feb 2025

8/10 Good

Francisco

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Good location for a short visit to Montevideo

Excellent location right next to Independence Square. Ideal for a short visit to Montevideo. Staff were very friendly and helpful. The original old elevator was fantastic!
Stayed 4 nights in Feb 2025

10/10 Excellent

dixie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Bryson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel
Stayed 1 night in Feb 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff are really helpful. The place oozes character with antique lift and furniture. Coffee lounge with free coffee if you are waiting for departure or in my case waiting for a room to be ready for my early check in. Noisy at night. Hotel backs onto a little plaza used by skateboarders and others. But this may be expected in any central hotel.
Stayed 3 nights in Feb 2025

6/10 Okay

Andrea

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were yelled up because we had left the door opened. During checking out, we were silenced by the receptionist when we said “good morning” because there was someone sleeping there. We were also scolded because we had left the elevator door opened.
Stayed 3 nights in Feb 2025

8/10 Good

Jian-ping, Cary

Liked: Cleanliness, staff & service, amenities
The staff were very nice. They cleaned room really well. They helped me with taxi, water, etc.
Stayed 7 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has tons of charm. The building is beautiful, the staff are exceptionally friendly, and it located within walking distance to all the major sites, but on a fairly quiet street.
Stayed 2 nights in Jan 2025

10/10 Excellent

D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es pequeño y decente, bien situado no esperen lujos. Suficiente para ir de visita a Montevideo para hacer sus gestiones, tiene TV y aire acondicionado y un ventilador de techo. Esta bien situado diagonal a Starbucks. No causa buena impresion pero conforme fui conociendo el area me senti tranquila y segura.
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2025

10/10 Excellent

Leslie, Lake Country

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An historic older hotel, a block from the central plaza, and close to restaurants, shops, museums and tourist attractions. The building, in spite of its age, was very well maintained and super clean. Recommended without hesitation, and I would definitely stay at the Palacio Hotel again in future.
Stayed 3 nights in Jan 2025

8/10 Good

luz

Stayed 1 night in Dec 2024

8/10 Good

roland, auburn

Liked: Amenities
Old-fashioned hotel with a birdcage lift Located two minutes from the mainSquare Very good value for money
Stayed 4 nights in Dec 2024

8/10 Good

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Competitively priced old fashioned hotel but with excelent modernisd bathroom on the edge of the Ciudad Vieja a few yards from the Plaza del Independencia
Stayed 5 nights in Nov 2024

10/10 Excellent

Vivienne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a very central location. Staff were lovely and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Juliano

Stayed 1 night in Nov 2024

10/10 Excellent

niall

Stayed 2 nights in Oct 2024

10/10 Excellent

ARQUITECTURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo disfruté mucho!. Me encantó el mobiliario y estampa del edificio.
Stayed 1 night in Nov 2024

10/10 Excellent

john s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like family run. Super secure. Set deep in the old 300 yr old city. Coffee and pastries for breakfast. Comfortable bed. TV. Good internet. Guests included young and old. Taxi from airport which is a long way away $70.
Stayed 4 nights in Oct 2024

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, older hotel with wonderful location

Great location in the Old City. Felt safe there while other parts of Old City felt a little creepy, particularly on weekends when the govt workers go home-can be pretty deserted. Very close to Plaza de Independencia and casino at Radisson. Very walkable to wonderful walkway/bike lanes along beach - I think goes for about 26 miles. City buses nearby and cabs plentiful at Plaza. Museums very close by - Andes Museum was great. Only "con" was having to leave keys at reception each time you leave the hotel, but it actually makes sense to do so. I had a 6th floor patio room that was small but patio was lovely to sit on and compensated for the small room. Reception and cleaning staff very good.
Stayed 5 nights in Oct 2024

10/10 Excellent

dixie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint but charming hotel.
Stayed 2 nights in Aug 2024