Please note that, for the safety of guests and the community, a Rental Agreement must be signed and a valid ID provided at least two days prior to arrival. Please review the Amenities, Rules, and Policies page. Feel free to reach out with any questions at all!
If the reservation is cancelled and qualifies for a refund according to the cancellation policy, a 3.5% payment processing fee will be deducted from the refunded amount. First of all, I know you will enjoy your stay! Most guests are wonderful, and these guidelines simply help keep the apartment and community safe and comfortable for everyone. đ Respect the Space & Neighbors This is a residential building. Parties, events, and excessive noise arenât permitted. Please observe quiet hours and be mindful of neighbors all times of day. đ„ Registered Guests Only For safety and building rules, all visitors must be included in your reservationâs guest count. If you plan to have someone visit, please let me know in advance. đ No Smoking Indoors Smoking is not permitted anywhere inside the building. Smoke outside only. Extra cleaning fees or eviction without refund apply if smoke is detected. đŸ No Animals Animals arenât permitted due to a serious health concern. Service animals are welcomeâplease inform me in advance if there is anything I can do to make your stay more comfortable. Emotional Support Animals (ESA) must be declared to the host ahead of booking (appropriate documentation required for ESA). đ Check-in & Late Night Arrivals Check-in and check-out times are listed on the listing page For same-day bookings, access instructions may take up to 1 hour to generate after your reservation is confirmed. Youâre welcome to Check-in after midnight, but assistance may not be available. The host is not responsible for issues after midnight. Please share your ETA, review the check-in guide, and ask any questions in advance. đȘ Check-Out Time Late check-out is generally not available due to cleaning schedules. Unscheduled late departures may incur additional housekeeping fees. đ§Œ Care for the Apartment Please treat the space as you would your own. âą Remove shoes at the door, avoid food and drinks in bedrooms. Dispose of trash properly. Do not stain fabrics or linens please.Keeps doors and windows closed and locked when leaving or on rainy,snowy, or very cold days. đ Security & Access Please follow check-in instructions in your Guidebook carefully and keep doors and windows closed and locked when leaving. Lost keys or security items may require replacement fees. đ§» Supplies for Longer Stays Basic consumables are provided to help you get settled during your first week. For longer stays, guests should restock items as needed. đ Maintenance & Emergencies In rare cases, building management or the host may need access for urgent repairs or inspections. Guests will be notified whenever possible. đ żïž Parking If using public or street parking, please follow all local signage and regulations. In Montreal, always double check the parking signs. đâđŠșSpecial Note on Service Animals Misrepresentation of a Service Animal is a serious violation. In line with Airbnb Policy and local laws: Service animals must be house-trained, under control at all times, never left alone, and must not enter restricted areas. Any damage caused will be the guestâs full responsibility. Without exception, guests found abusing this policy will be responsible for a fine of up to $1,000, plus all extra cleaning costs, and the reservation will be immediately canceled without refund.