4.4 out of 5

"The Concierge was excellent. He helped us in so many ways and all of his recommendations turned out to be perfect, He made the trip so easy to enjoy. " More

By a verified traveller on Sun 08 Apr 2018

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Hotel Description

Family-friendly 4.5-star hotel near Eaton Centre

City center stay

Within a 10-minute walk of this Ville-Marie hotel, you'll find McCord Museum and McGill University. Montreal Museum of Fine Arts and Eaton Centre are also within half a mile (1 km).

Luxury amenities

A full-service spa, an outdoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the fitness center, bar/lounge, and concierge services.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 299 guestrooms also offer iPod docks and LCD TVs with digital channels. Other amenities include 24-hour room service, WiFi, and rainfall showerheads.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$178 per night

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Omni Mont-Royal ratings based on 59 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Omni Mont-Royal

Everyone (9)
5 out of 5
Very nice hotel. In walking distance of the underground shopping. Very nice

Posted by , from Brownville NY on 5 Oct. 2018

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Comment from Hotel Management

5 Oct. 2018 by Andrew Greiss

Dear William, Thank you for taking the time to let us know about your stay. We are happy you enjoyed our hotell. Have a great day! Andrew Greiss Director, Front Office

5 out of 5
The Concierge was excellent. He helped us in so many ways and all of his recommendations turned out to be perfect, He made the trip so easy to enjoy.

Posted by , from KY on 8 Apr. 2018

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Comment from Hotel Management

9 Apr. 2018 by JFPouliot

Dear Richard, It is a pleasure for me to read that you enjoyed your time at our hotel. I'm glad the Concierge was able to help you and that you were pleased with his recommendations. I look forward to welcoming you back again soon. Kind regards, Jean-François Pouliot General Manager

5 out of 5

Excellent Stay

Pros: TripAdvisor
Cons: The rooms are a bit dated but very clean and functional.
The hotel was located in a very central location. We were able to walk and use the Metro system easily to see almost all of the attractions.

Posted by , from Jupiter, FL on 1 Dec. 2016

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5 out of 5

Great location and everything you need!

Pros: The outdoor pool is slightly heated, so even if the sun is not directly on it, it is still very comfortable for a swim.
Cons: The hot tub area could be updated, and I wish it was open later than 7:30/8:00pm.
Location: Great location to mix with the locals, but also be a tourist. If you can't walk to something, a metro stop is just around the block.
We had a great stay at the Omni hotel in Montreal. Other high end hotels were priced a fair amount more, so we chose the Omni, which I had heard was a good chain. At first I thought the location on Rue Sherbrooke near Mont Royal would be too far from downtown, but actually it was perfect for walking to Rue Sainte-Catherine (2 blocks away) which is a bustling street with great shopping, restaurants, and people watching. Also, the walk to several museums is very quick- the excellent Fine Art Museum is less than a 10 minute walk away, and near Rue Crescent which has restaurants and bars. Now I realize too that it was much more desirable to be further from old town, as that seems to be the tourist hub, and rather be closer to living life like regular Montreal residents. However, it is still fun to be a tourist, and in that case going to the hotel bar, Alice Bar, is a great experience on your way to or from your room. The bartenders are very friendly and offer great recommendations. There was a lot of construction around on Rue Sherbrooke, so when checking in we asked for a higher floor to be away from the noise (which actually was not bad, but I thought it might be loud). They gave us a room on the top (31st) floor and it was fantastic! Besides this great accommodation, the staff was also very helpful with advice about nightlife, directions, etc. as well as excellent with room service any time of day.

Posted by , from Austin, TX on 12 Aug. 2016

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4 out of 5

Great location, very handsome property

Pros: Location, location, location.
Cons: Care with completing repairs. Bed too soft.
Location: Museum of Fine Arts is practically next door. Great shopping. Wonderful restaurants. Imax movie theatre. Everything is right there.
This hotel is in the heart of downtown activities: museum, movies, shopping, dining. Couldn't be any more convenient for a weekend urban getaway. The staff is very friendly and helpful. Rooms are large and well-appointed, except I wished for a coffeemaker. Our room must have been undergoing some repairs that had not be properly cleaned up: some plaster dust on the sink and a light that was out of its fixture hanging down from the ceiling by wires in the bathroom. Bed was squishy--too soft. But we took a room right by the elevator & ice machine so we could check in early, and it was totally quite. In fact, the hotel was pleasantly quiet in general.

Posted by , from Burlington, VT on 28 Dec. 2015

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5 out of 5

Delightful Downtown Destination

Pros: The climate-controlled pool and the breakfast buffet were perfect. Concierge services were extremely knowledgeable and friendly!
Cons: The smell of the room was a bit stuffy upon arrival.
Location: We walked up to Mont-Royal, through the shopping district, to restaurants on Crescent St., to Place de Arts, Old City, and loved bike-sharing.
My husband and I enjoyed a 3 night stay in August. The staff was friendly and helpful, the pool was lovely, our room was clean and comfortable. We loved touring downtown Montreal as well as Old City and everything in between! There were great restaurants nearby and throughout the city and beautiful parks to rest in as well. There were more things to do and see than we could fit in 4 days, so we'll be back (and definitely stay at Hotel Omni)!

Posted by , from Philadelphia, PA on 11 Aug. 2015

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2 out of 5

Nice location, terrible room

My family and I stayed at the Omni Mont-Royal in order to attend the Montreal Jazz Festival. The hotel is situated in downtown Montreal with easy access to the subway. The concierge was very helpful, and as it was our first time in Montreal, he gave us a pamphlet with a walking tour of the city with the hotel as starting point (highly recommended!). The public spaces are well maintained. The reason I will not give this hotel a better rating is that our room was a so-called "parlor room". I reserved a king room but what we got was a room where the only bed was a pull-out queen size sofa. The sofa bed was dreadful and I don't understand how they can let guests stay in a room without a proper bed! Since the hotel was full we had no other choice, but at first they wanted us to pay extra for a cot for our daughter (I had reserved and paid for a room for 3). After protestations from me, they agreed to include breakfast and internet service for free. The room had a nice bathroom but the windows were filthy, the furniture needed to be updated, and the room looked like it hadn't had an overhaul in 20 years. There are wooden ceiling panels in the room in desperate need of repair. The breakfast is a buffet breakfast and not worth the exorbitant amount of money they ordinarily charge. In all, next time we return to Montreal I will not stay here again.

Posted by , from New York, NY on 10 Jul. 2015

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4 out of 5

Pleasant

Pros: Staff and rooms
Cons: Seating at breakfast
Location: Convenient on Sherbrooke West. Across from McGill University Management Faculty and library.
Very friendly staff. Somewhat crowded at breakfast. Online breakfast price is not a savings. Same price as in person. Food is good. Rooms are nice and comfortable. Amenities are good. Staff are very helpful.

Posted by , from Florida on 7 Jul. 2015

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5 out of 5

Centrally located

Location: Universel on Peel St. - excellent food
Nothing bad to say about this hotel. The staff was very accommodating and helped us Montreal "first timers" get around to where we needed to go. Rooms were spacious and clean.

Posted by , from Philadelphia, PA on 17 Jun. 2015

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5 out of 5

Great stay at the Hotel Omni Mont-Royal

We really enjoyed our visit to Montreal in late October 2013. This was our third visit and we stayed at the Hotel Omni Mont-Royal each time. It's lovely. Given the great location downtown, we were able to walk everywhere, including Old Montreal. The concierge was very helpful, and had great recommendations for restaurants. Room was very comfortable and immaculate. Will stay there again.

Posted by , from Washington, D.C., DC on 6 Nov. 2013

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 10 October to 15 May:

  • Swimming pool

Property Features

Hotel Omni Mont-Royal offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 23000 square feet (2137 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the luxury Hotel Omni Mont-Royal. Parking is available for a fee. This 4.5-star Montreal hotel is smoke free.

  • 299 guestrooms or units
  • 31 levels
  • 23000 sq ft of conference space
  • 2137 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Montreal, QC (YUL-Pierre Elliott Trudeau Intl.) (18.4 km / 11.5 mi)
  • Train station: Montreal Central Station (1.1 km / 0.7 mi)
  • Metro station: Peel Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Omni Mont-Royal offers 299 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Hotel Omni Mont-Royal has a restaurant on site.

Late night fare is available from 24-hour room service.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 35 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 25 lb
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 25.00 per person (approximately)
  • Fee for in-room wireless Internet: CAD 9.99 per night (rates may vary)
  • Valet parking fee: CAD 33.50 per night (in/out privileges)
  • Pet fee: CAD 100 per accommodation, per stay
  • Late check-out fee: CAD 50 (subject to availability)
  • Refrigerator fee: CAD 25 per night
  • Rollaway bed fee: CAD 35 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.