For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"Everything about the stay was very pleasant up until 8 am on my last day. Very loud and unpleasant construction began and continued. When I called do
...
"
More
At this Ville-Marie hotel, you'll be well placed to visit Sainte-Catherine Street and The Underground City, both within a 5-minute walk. Bell Centre and Montreal Museum of Fine Arts are also within half a mile (1 km).
Business services
This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 8 conference rooms, as well as the business center and free WiFi in public areas. Self parking, a terrace, and express check-in are also offered.
Free Internet, LCD TVs
The 227 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and minibars. Other amenities include room service, premium bedding, and free newspapers.
Novotel Montreal Centre ratings based on 31 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Novotel Montreal Centre
Everyone (3)
3 out of 5
Great locale, nice hotel, indifferent staff!
Everything about the stay was very pleasant up until 8 am on my last day. Very loud and unpleasant construction began and continued. When I called downstairs, the staff was unapologetic and said there was nothing they could do. A courtesy of informing those booked for that time would have been appropriate in advance. Very disappointing end to an otherwise good stay.
Posted by a verified traveller on 10 Jul. 2017
Was this review helpful to you?
Comment from Hotel Management
12 Jul. 2017
by Thomas Deegan
Dear guest,
Thank you for choosing our hotel and taking the time to share your experience.
I am sorry about the inconveniences you experienced on your last day. Indigo park, who owns the underground parking is currently undergoing renovations, which can occasionally cause some noise. I apologize we did not get the chance to inform you before your stay and can assure you the renovations will be over very soon.
I wish we will have the pleasure to welcome you again in Novotel Montreal Centre,
Sincerely
Tom
5 out of 5
very convenient to Bell Center for concert
Had buffet breakfast in hotel Not inexpensive but food okay. Hours good Staff very courteous
Posted by a verified traveller on 20 Jun. 2015
Was this review helpful to you?
5 out of 5
Nice hotel close to everything
Very nice location, only bad thing is the furniture, scratches need replacement and breakfast should be included in price.
Posted by a verified traveller on 26 May 2015
Was this review helpful to you?
4 out of 5
Nice
Modern,clean and very roomy. Felt very secure. Parking was a little cramped but again felt very secure.
Posted by Ladynole, from Tallahassee, FL on 6 Sep. 2013
Was this review helpful to you?
4 out of 5
Made My Trip Memorable
It was an amazing experience at Novotel. Choosing Novotel was like an Icing on the Cake.
Posted by a verified traveller on 4 Jan. 2013
Was this review helpful to you?
5 out of 5
comfy and modern
Pros:Quiet
Cons:No free Internet
Novotel is in the center of downtown and not far from the subway system. With that being said, I had a car and only traveled by it. They didn't have their own parking structure and is sharing it with the hotel next door. They charged us $22 a day with a pass that allows us to come and go as we please. Overall, it was a great experience, comfortable and modern decor. I would recommend this hotel for someone who doesn't want to entirely splurge on a hotel but is willing to spend a little for the small comforts of a clean room, nice decor, and good location.
Posted by n0nabs0lute, from Mountain View, CA on 1 Nov. 2012
Was this review helpful to you?
4 out of 5
My family and I were well received, friendly staff and very accommodating
We were too busy preparing the decorations for the wedding ceremony and reception , all in all we did not have much time to critisize the hotel. I have no complaints. The wedding came off beautiful.
Posted by Redribbon, from In Barbados on 27 Jan. 2012
Was this review helpful to you?
5 out of 5
Excellent hotel
Pros:Close restaurants, Quiet
We had an enjoyable stay. Everything was modern and up to date. Staff were friendly and worked to accommodate our schedule. Our room was very clean, looked great and was bedbug free! (which was one of my main concerns when choosing a hotel) The location is perfect, near shopping, public transit, and of course the bell centre (which was even closer than I expected). I would definitely stay here again!
Posted by MontrealNewbie on 19 Aug. 2011
Was this review helpful to you?
2 out of 5
Hidden Fees
Pros:Close restaurants
Cons:hidden fees
Hotel was in the right area to visit. Very convenient, somewhat clean, and reasonably priced. However, coming from another country, paying for a package trip, arriving and finding out that an additional fee is needed, is not a friendly way of treating guests. It was assumed all charges were paid for before starting the trip. A notice should have conveniently been written on the hotel part of the package. Bad business means bad taste. Can't recommend until hotel policy is fixed.
Posted by GuestDisappointed on 2 May 2011
Was this review helpful to you?
4 out of 5
awesome location Downtown
Pros:Close restaurants, Free Internet
Novotel offers the best in a downtown Montreal Hotel. Rooms are enjoyable, clean and quite. Right in the heart of downtown with St. Catherine's to your left and the Bell Center to your right. In House restaurant has awesome breakfast buffet. indoor parking is good.
Good Rates!
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 8 meeting rooms available. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Novotel Montreal Centre. Parking is available for a fee. This 3.5-star Montreal hotel is smoke free.
1 building
227 guestrooms or units
9 levels
Dining venue
Bar or lounge
Business facilities
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Newspapers in lobby (free)
ATM
Elevator
No smoking on site
Family Friendly Amenities
Free WiFi
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Train station: Montreal Lucien-L'Allier Station (0.4 km / 0.2 mi)
Metro station: Lucien L'Allier Station (0.4 km / 0.2 mi)
Parking: Self parking available for a surcharge
Room Amenities
Novotel Montreal Centre offers 227 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2017.
Minibar
In-room dining (limited hours)
LCD television
Cable channels
Premium channels
Luxury bedding
Cribs (free)
Housekeeping (daily)
Newspapers (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Novotel Montreal Centre has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a fitness center.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pets
Pets: CAD 25.00 per pet, per night
Only dogs and cats are allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Security system
Debit cards not accepted
No rollaway/extra beds available
Number of children who can stay free - 2
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: CAD 19.50 per person (approximately)
Self parking fee: CAD 30 per night (in/out privileges)
Pet fee: CAD 25.00 per pet, per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Novotel Hotel Montreal Centre
Novotel Montreal Centre
Novotel Montreal Centre Hotel
Novotel Montreal Centre Hotel
Novotel Montreal Centre Montreal
Novotel Montreal Centre Hotel Montreal
You should know
Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
