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Hotel Eden Palace Au Lac

4.0 star property
Family-friendly 4-star hotel with free WiFi

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Photo gallery for Hotel Eden Palace Au Lac

Experience the grandeur of Eden Palace, surrounded by lush greenery and inviting outdoor spaces.
Relax by the serene pool surrounded by lush greenery and distant mountain views.
Relax in a stylish room with a large bed, small table, and a window offering a view of the sea and distant mountains.
Enjoy al fresco dining amidst lush greenery and a stunning sea view.
Enjoy a serene view of the calm body of water and distant mountains from this room's window.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

View in a map
11 Rue Du Theatre, Montreux, VD, 1820
  • Montreux Casino
    ‪1 min walk‬
  • Montreux Christmas Market
    ‪2 min walk‬
  • Freddie Mercury Statue
    ‪3 min walk‬
  • Sion (SIR)
    ‪45 min drive‬

Room options

View all photos for Standard Room (Villa Eden)

Relax in comfort with a large bed, bedside table, and flat-screen TV.

Standard Room (Villa Eden)

  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Villa Eden)

Relax in a stylish room with a large bed, small table, and a window offering a view of the sea and distant mountains.

Deluxe Room (Villa Eden)

  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Experience a classic retreat with a large bed, comfortable armchair, and dedicated workspace.

Standard Double Room

8.0 out of 10
Very good
(20 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Deluxe Double Room

Relax in this inviting room with a large bed, a small table, and a balcony offering a view of the sea.

Deluxe Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • 18 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Junior Suite

Experience classic elegance in this stylish room featuring a neatly made bed, comfortable seating area, and desk with lamp.

Junior Suite

9.2 out of 10
Wonderful
(15 reviews)
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the area

Montreux

Montreux City Centre stay.With a stay at this Montreux City Centre hotel, you'll be steps from Montreux Casino and Montreux Christmas Market. Freddie Mercury Statue and Place du Marche are also within half a mile (1 km).

What's nearby

  • Montreux Casino - 1 min walk - 0.0 km
  • Place du Marche - 2 min walk - 0.2 km
  • Montreux Christmas Market - 2 min walk - 0.2 km
  • Freddie Mercury Statue - 3 min walk - 0.3 km
  • Château de Chillon - 1 min drive - 1.1 km

Getting around

  • Montreux (ZJP-Montreux Train Station) - 8 min walk
  • Geneva International Airport (GVA) - 67 min drive

Restaurants

  • ‪Le Palais Oriental - ‬1 min walk
  • ‪Casino Barrière de Montreux - ‬2 min walk
  • ‪Migros Vaud MM Montreux - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Restaurant Dolce - ‬2 min walk

About this property

Hotel Eden Palace Au Lac

Family-friendly 4-star hotel with free WiFi
Hotel Eden Palace Au Lac offers its guests a sauna and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, multilingual staff, and ski storage are also featured at the family-friendly Hotel Eden Palace Au Lac. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 4-star Montreux hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1896
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Eden Palace Au Lac offers 100 accommodations with safes and hair dryers. 110-cm flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

Similar properties

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,003 reviews
The price is CA $362
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includes taxes & fees
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Property amenities

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (CHF 25 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 26 for adults and CHF 13 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool (guest access)
  • Personal motorized watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 110-cm flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 69.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 26 for adults and CHF 13 for children
  • Uncovered self parking fee: CHF 25 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 69.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, cash, and mobile payments.

We should mention

  • The seasonal pool will open June 15 and close September 01.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Eden Au Lac
Eden Lac
Eden Palace Au Lac
Eden Palace Au Lac Hotel
Eden Palace Au Lac Montreux
Hotel Eden Au Lac
Hotel Eden Palace
Hotel Eden Palace Au Lac
Hotel Eden Palace Au Lac Montreux
Lac Palace
Eden Palace Au Lac Hotel Montreux
Hotel Eden Palace Au Lac Hotel
Hotel Eden Palace Au Lac Montreux
Hotel Eden Palace Au Lac Hotel Montreux

Hotel Eden Palace Au Lac Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 366 out of 1000 reviews
Rating 8 - Good. 386 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This was a short walk from the train station and right on the lake front, even though the hotel looks old it has been kept lovely inside. Our room was fairly modern and maybe the bat
Stayed 1 night in May 2025

8/10 Good

Parveen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view and the really comfortable beds the receptionist was really helpful and friendly overall really good experience
Stayed 1 night in May 2025

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

dated rooms and vastly inferior service

Stayed 1 night in Apr 2025

10/10 Excellent

Pamela J

Stayed 1 night in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

SHAHROUZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big old style hotel with loads of character

Lovely old style hotel on the banks of the lake. Big airy rooms. Staff were all very friendly and breakfast was good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yadira

Travelled with family
Liked: Amenities
Espectacular. Nos sentimos como en un castillo. Muy limpio, muy cerca de todo.
Stayed 1 night in Feb 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location, 15 min walk from Montreux train station. Lakeside. Comfortable room,very clean. No tea and coffee facilities in the room however which was disappointing.
Stayed 4 nights in Feb 2025

2/10 Terrible

L

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Mayur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms ere nice and well appointed. The view was FANTASTIC, but the best part was the staff. SO helpful, friendly, and accommodating. Highly recommend!
Stayed 3 nights in Jan 2025

10/10 Excellent

Mollie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Had a wonderful stay! Such friendly helpful staff and a nice dinner at Chez Gaston! Beautiful place, great location and stunning views on the lake side!
Stayed 2 nights in Jan 2025

6/10 Okay

Jamie

Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Absolutely loved the hotel, the view is incredible. Only thing we missed was a kettle and tea/coffee
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful vintage property, great location, nice front desk staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

6/10 Okay

tarynn

Disliked: Amenities, property conditions & facilities
The location is the best thing about this hotel and makes up for being average in other ways. Beautiful views and right in the centre- we stayed here to be close to the Christmas market. Rooms are norhing special and our bathroom wasnt cleaned properly. The second night we were awoken about 4am from the staff talking loudly in the corridors and moving things around which went on for hours! The reception areas look pleasant, we didnt eat in the restaurant.
Stayed 2 nights in Dec 2024

10/10 Excellent

Clair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel and location. Was a family holiday the staff were amazing and friendly. We were upgraded to lake view rooms and the views were breathtaking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gordon, Norfolk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Not just beautiful, but an incredible view of the lake and the Alps. I love having a bath robe and slippers in my room. The staff was wonderful and the breakfast was incredible.
Stayed 1 night in Nov 2024