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Hotel Eden Palace Au Lac

4.0 star property
Family-friendly 4-star hotel near Chateau de Chillon

Choose dates to view prices

Photo gallery for Hotel Eden Palace Au Lac

Exterior
Creator video - submitted by Simblossom Nest
Property entrance
Breakfast, lunch, dinner served; beach views
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available

Explore the area

View in a map
11 Rue Du Theatre, Montreux, VD, 1820
  • Place, Montreux Casino
    ‪1 min walk‬
  • Place, Montreux Christmas Market
    ‪1 min walk‬
  • Place, Freddie Mercury Statue
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪47 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(25 reviews)
  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(16 reviews)
  • Lake view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.2 out of 10
Wonderful
(17 reviews)
  • Lake view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room (Villa Eden)

Standard Room (Villa Eden)

Standard Room (Villa Eden)

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room (Villa Eden)

Deluxe Room (Villa Eden)

Deluxe Room (Villa Eden)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Superior Suite

  • Partial lake view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

About the area

Montreux

Montreux City Centre stay.With a stay at this Montreux City Centre hotel, you'll be steps from Montreux Casino and Montreux Christmas Market. Freddie Mercury Statue and Place du Marche are also within half a mile (1 km).

What's nearby

  • Montreux Casino - 1 min walk - 0.0 km
  • Montreux Christmas Market - 1 min walk - 0.1 km
  • Place du Marche - 2 min walk - 0.2 km
  • Freddie Mercury Statue - 3 min walk - 0.3 km
  • Montreux Convention Center - 15 min walk - 1.3 km

Getting around

  • Montreux (ZJP-Montreux Train Station) - 8 min walk
  • Geneva International Airport (GVA) - 67 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Molino - ‬2 min walk
  • ‪Le Palais Oriental - ‬1 min walk
  • ‪La Rouvenaz - ‬4 min walk
  • ‪Chez-Gaston - ‬1 min walk

About this property

Hotel Eden Palace Au Lac

Family-friendly 4-star hotel near Chateau de Chillon
Hotel Eden Palace Au Lac offers its guests a sauna and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, multilingual staff, and ski storage are also featured at the family-friendly Hotel Eden Palace Au Lac. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 4-star Montreux hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1896
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Eden Palace Au Lac offers 100 accommodations with safes and hair dryers. 110-cm flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Similar properties

Privilege Room, Lake View | Terrace/patio
Mona Montreux
Montreux City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,000 reviews
The price is CA $385
CA $424 total
includes taxes & fees
May 22 - May 23
Mona Montreux

Property amenities

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (CHF 25 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 26 for adults and CHF 13 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool (guest access)
  • Personal motorized watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 110-cm flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 69.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 26 for adults and CHF 13 for children
  • Uncovered self parking fee: CHF 25 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 69.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • The seasonal pool will open June 15 and close September 01.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Eden Au Lac
Eden Lac
Eden Palace Au Lac
Eden Palace Au Lac Hotel
Eden Palace Au Lac Montreux
Hotel Eden Au Lac
Hotel Eden Palace
Hotel Eden Palace Au Lac
Hotel Eden Palace Au Lac Montreux
Lac Palace
Eden Palace Au Lac Hotel Montreux
Hotel Eden Palace Au Lac Hotel
Hotel Eden Palace Au Lac Montreux
Hotel Eden Palace Au Lac Hotel Montreux

Frequently asked questions

How close is Hotel Eden Palace Au Lac to the airport?

Hotel Eden Palace Au Lac is 40.5 mi (44-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Eden Palace Au Lac?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Eden Palace Au Lac on May 24, 2026 start from CA $325, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Eden Palace Au Lac have an airport shuttle?

Airport shuttle services are not available at Hotel Eden Palace Au Lac.

Does Hotel Eden Palace Au Lac offer free breakfast?

Free breakfast isn’t provided at Hotel Eden Palace Au Lac, but buffet breakfast is offered for a fee of CHF 26 for adults and CHF 13 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Hotel Eden Palace Au Lac?

No, there is no casino at this hotel, but Montreux Casino (1-min walk) is nearby.

What time is check-in at Hotel Eden Palace Au Lac?

Check-in begins at 3:00 PM.

Is there free parking at Hotel Eden Palace Au Lac?

Free parking is not available at this hotel. Self parking is available for CHF 25 per night.

Does Hotel Eden Palace Au Lac have a pool?

Hotel Eden Palace Au Lac features a seasonal outdoor pool.

Does Hotel Eden Palace Au Lac have a restaurant?

Hotel Eden Palace Au Lac is home to Chez Gaston, which features a beachfront location.

Does Hotel Eden Palace Au Lac have a spa?

There are no spa services available at this hotel.

How close is Hotel Eden Palace Au Lac to downtown Montreux?

Hotel Eden Palace Au Lac is 0.1 mi away from Montreux.

Hotel Eden Palace Au Lac Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 382 out of 1000 reviews
Rating 8 - Good. 383 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Luke

Location was excellent. Staff was helpful, pleasant, courteous. The build
Stayed 2 nights in Feb 2026

8/10 Good

samy

Stayed 1 night in Jan 2026

8/10 Good

Nathalie, San Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay. We love the lake views from our room’s balcony and the location. Easy to walk to restaurants nearby and we really enjoy the lake walk to the Chateau de Chillon.
Stayed 1 night in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel at lakeshore. Our balcony had a wonderful view across the lake and was perfect for enjoying a nice glass of wine in the full afternoon sunshine.
Stayed 1 night in Jan 2026

8/10 Good

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and amenities. Staff was friendly. Beautiful hotel! Would stay again!
Stayed 3 nights in Dec 2025

8/10 Good

Farasley, Largo

Travelled with family, Travelled with group
Disliked: Amenities
Good location, but I expected a better room and the staff wasn't very friendly.
Stayed 1 night in Dec 2025

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean, lovely view from front of the hotel. Breakfast was good. Only thing wrong was no hot water facilities in room for making hot drinks.
Stayed 3 nights in Dec 2025

8/10 Good

Manuel, Lake Hiawatha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful facility and surrounding location.
Stayed 1 night in Dec 2025

8/10 Good

Christy

Liked: Staff & service
Disliked: Amenities
The location is incredible - right next to the Christmas markets and the views of the lake and mountains are unbelievable. The staff was very kind and helpful as well. The rooms were quite stark and sterile however. Nothing on the walls, no coffee maker or refrigerator - really bare bones. Some of the tiles on the balcony were broken, which made a bit of a tripping hazard. The bathroom was functional but nothing special but the worst thing was the awful smell of urine and pet dander that would not go away. Our room literally smelled like the worst part of a hospital. The hotel is lovely but it really needs a good facelift!
Stayed 1 night in Dec 2025

10/10 Excellent

Jesus

Stayed 1 night in Dec 2025

8/10 Good

Kholoud

Travelled with family
Liked: Amenities
Location and view
Stayed 5 nights in Nov 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location and room. Right on lake and at Christmas market. Perfect!
Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff! It is very walkable and great views from rooms!
Stayed 3 nights in Nov 2025

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect location. Very clean and perfect for a night’s stay in Montreux.
Stayed 1 night in Nov 2025

10/10 Excellent

Lu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. We received a free upgrade to room with sea-view (Thank you!). The location is awesome. It's convenient for shopping, dining, bus stops, railway stations. And most of all, it's right next to the lake! The view from balcony is unbeatable. Breakfast is served with a big varieties, and dinner is superb. Would love to stay next time in town.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ted Shintaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, #1 choice!
Stayed 12 nights in Oct 2025

10/10 Excellent

Norma

Stayed 2 nights in Oct 2025

8/10 Good

Alec

Travelled with partner
Liked: Cleanliness, staff & service
Great staff. Comfy bed. Large room with balcony facing the lake. Breakfast was good but not outstanding. Poor WiFi (slow), inconsistent hot water in the showers.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark, Southport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff was friendly and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Karolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel! Greeted by George who was terrific as was the other staff. Room was beautiful with a small but gorgeous view of Lake Geneva. Close to the Promonade, the bus, shopping, etc. We highly recommended!
Stayed 3 nights in Sep 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Rauf

Disliked: Cleanliness, property conditions & facilities
Window open all night old window ac with pipe
Stayed 1 night in Sep 2025

6/10 Okay

Alison

Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel. Felt very luxurious. Fantastic view over the lake. Friendly staff. Clean and comfortable. Highly recommend.
Stayed 1 night in Sep 2025