View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Sleeps 2
1 King Bed
View all photos for Standard Double Room, 2 Double Beds, Non Smoking
Standard Double Room, 2 Double Beds, Non Smoking
Sleeps 2
2 Double Beds
About the area
Mountain City
In Mountain City .You'll be within half a mile (1 km) of Johnson County Community Hospital and 2 miles (3 km) of Johnson County Welcome Center and Museum with a stay here. Roan Valley Commons and Doe Mountain Recreation Area are also within 2 miles (3 km).
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before 11:00 AM
Special check-in instructions
The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Credit card charges are subject to a surcharge of 2.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Discover, and cash.
Property is also known as
Mountain Empire Motel Motel
Mountain Empire Motel Mountain City
Mountain Empire Motel Motel Mountain City
Mountain Empire Motel Reviews
Reviews
4.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 4 out of 22 reviews
10 - Excellent
4
Rating 8 - Good. 3 out of 22 reviews
8 - Good
3
Rating 6 - Okay. 0 out of 22 reviews
6 - Okay
0
Rating 4 - Poor. 3 out of 22 reviews
4 - Poor
3
Rating 2 - Terrible. 12 out of 22 reviews
2 - Terrible
12
4.0/10
Cleanliness
4.4/10
Staff & service
5.2/10
Amenities
4.2/10
Property conditions & facilities
5.2/10
Eco-friendliness
Reviews
4/10 Poor
Kathleen
May 18, 2025
Disliked: Property conditions & facilities
Dirty, especially bathroom. Hope sheets were clean. Terrible tv, did not work at all last night.
The room was filthy. There was something sticky all over the table, there were lot's of long dark hairs all over the bathroom floor. The tub was dirty and the comforter had burn holes and was torn and older than I am probably and I am 61 years old. The bathroom counter had what appeared to be dried boogers on it. I did not expect a 3 or 4 star hotel and I have stayed at this location one time previously and it was not as bad, but this room was atrocious. The bed was pretty comfortable, the TV had a good selection of channels and the fridge and microwave worked as expected so there are positive things. The price is fair if the room had been cleaned properly. All of the furniture, lighting decor etc. is extremely outdated.
Bedspreads stained. Bathroom floor not clean. No bedside lighting, Had to ask for clean towels, more soap and cups. A friend two doors down found bedbugs in his bed. But it was cheap!
This isn't no fancy vacation stay hotel. But I knew that when I rented it. This town has two hotels and I promise you this is the better choice. I have reviews for both. Don't waste your time, money, or safety to try the other. Hands down all around to the staff here.
We received an email telling us to reach this motel bf reservation day. Several days before, we called 6x, each time a man answered phone just “hello”,& mgr will call you back”. No return call. We arrived at 3pm on day of reserv to be told our reservation was CANCELED. Mgr said he tried 1x to call, but left no message. Then he claimed I’m a NO SHOW? UNTRUE. Also, place was disgusting and looked nothing like photo.Upon mgr telling me he canceled, we left.
When we arrived, they told us our credit card had declined. We looked at our account on our app and it had gone thru. Now two days later the charge is still there on our account. I called the hotel and they said they never received the funds. I called Hotels.com and it looked like to them it had gone thru. They are contacting the manager at the hotel to get an explanation and refund. It was a low cost room, but the closest to our job. What a hassle for no room!