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Hotel City Palace

2.5 star property
Hotel near Gateway of India in Mumbai

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Hotel City Palace

Photo gallery for Hotel City Palace

Reception
Balcony
Property entrance
In-room safe, desk, blackout drapes, free WiFi
Dining

Overview of Hotel City Palace

Reviews
5.0

Popular amenities

  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
121, City Terrace, Walchand Hirachand Marg, Mumbai, Maharashtra, 400 001
  • Popular LocationSai Pooja Restaurant1 min walk
  • Popular LocationChhatrapati Shivaji Maharaj Terminus Railway Station3 min walk
  • Popular LocationSt George Hospital5 min walk
  • AirportMumbai (BOM-Chhatrapati Shivaji Intl.)53 min drive

Room options

Similar properties

Room
Hotel AK International
Free WiFi
Restaurant
Air conditioning
Breakfast available
3.7 out of 5, Good, (93)
The price is CA $55
per night
CA $61 total
includes taxes & fees
3 May - 4 May
Hotel AK International

About the area

Mumbai

Fort stay.Within a 10-minute walk of this Fort hotel, you'll find Mohammed Ali Road and St George Hospital. St. Xavier's College and Reserve Bank of India are also within half a mile (1 km).

What's nearby

  • Mohammed Ali Road - 9 min walk
  • Colaba Causeway - 19 min walk
  • Chhatrapati Shivaji Maharaj Museum - 2 min drive
  • Gateway of India - 2 min drive
  • Wankhede Stadium - 5 min drive

Getting around

  • Chhatrapati Shivaji Maharaj Terminus Railway Station - 3 min walk
  • Mumbai CSMT Station - 5 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 55 min drive

Restaurants

  • Pancham Puriwala - 1 min walk
  • Aaram Vada Pav - 3 min walk
  • McDonald's - 3 min walk
  • KMC - 3 min walk
  • Balaji Dosa Corner - 1 min walk

About this property

Hotel City Palace

Hotel near Gateway of India in Mumbai
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Tour/ticket assistance, multilingual staff, and concierge services are also featured at Hotel City Palace. Self parking is free.

This Mumbai hotel is smoke free.

  • 1 building
  • 54 guestrooms or units
  • 5 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Hotel City Palace offers 54 air-conditioned accommodations with safes and complimentary toiletries. Cable television is provided. Bathrooms include showers with rainfall showerheads.

This Mumbai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Free train station pick-up shuttle

Food and drink

  • 1 restaurant
  • Room service available

Accessibility

  • Elevator

Room amenities

Entertainment

  • 21-inch TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel City Palace

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 700 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 1500 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: INR 1200 (roundtrip), (from 5 to 12 years old)
  • Rollaway bed fee: INR 700 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Contactless check-out is available.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Up to 2 children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

City Palace Hotel
City Palace Mumbai
Hotel City Palace
Hotel City Palace Mumbai
Hotel City Palace Hotel
Hotel City Palace Mumbai
Hotel City Palace Hotel Mumbai

Hotel City Palace Reviews

Reviews

5.0
Rating 10 - Excellent. 2 out of 38 reviews" "
Rating 8 - Good. 7 out of 38 reviews" "
Rating 6 - Okay. 11 out of 38 reviews" "
Rating 4 - Poor. 7 out of 38 reviews" "
Rating 2 - Terrible. 11 out of 38 reviews" "

5.6/10

Cleanliness

5.8/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Not the greatest.
Small dirty room. No bathroom, shared down the corridor.
Stayed 2 nights in Oct 2018

2/10 Terrible

WAZEED BASHA

Very worst hotel....Don't go tothis..
The worst hotel in my life i have seen...Very small room. After payment also they charged extra 1500/- per day. They did not provide free breakfast as listed in the website. I don't know why Hotels.com will allow these guys.
Stayed 1 night in Aug 2018

2/10 Terrible

RAMSAGAR

The booking facilities are didn't get
Not satisfied with your sevice. I have booked a room in hotel city palace Mumbai. Booking id is 8150525419375. I have booked economy single room. However at the time of check-in they said it's basic room with single bed and small place to stand and shared bathroom, small TV and no fridge. It's not at all convenient to stay. When I asked them by showing the booking details made at your website they said hotels.com people might have written wrongly about the facilities. Later I have paid 1000 INR extra to get the decent room where the facilities are more are less what mentioned in the booking. Pls clarify this issue by analysing your booking display details and check with the hotel management
Stayed 1 night in Jun 2018

2/10 Terrible

KRISHNAMOORTHI K V

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have already given a reply through mail
Very bad experience! I had to change the room paying more!
Stayed 1 night in May 2018

2/10 Terrible

KRISHNAMOORTHI K V

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BIG CHEATING BY BOOKING.COM
Stayed 3 nights in May 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I have never seen a Hotel with Common Rest Rooms.
It was terrible experience. I was not at all informed about common rest rooms.
Stayed 1 night in May 2018

8/10 Good

arun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to connect with train,bus stop. Good
I hv stayed for at least four times in this hotel. I m happy. Ambiance nice
Stayed 1 night in May 2017

8/10 Good

Bhushan

Liked: Cleanliness, staff & service
Good Location
Nice location​. Near to CST. Very close to market. Cleanliness is good. Staff is very co-operative.