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4.8 out of 5

"Very comfortable and enjoyable Food throughout is excellent. Service is friendly and efficient. Plan to return. " More

By a verified traveller on Mon 26 Mar 2018

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Hotel Description

Beachfront hotel with 2 outdoor pools in Muscat

On the beach

Your stay at this Shati Al Qurum hotel places you within 3 miles (5 km) of Royal Opera House Muscat and Oman Natural History Museum. Qurum Beach and Muscat Children’s Museum are also within 3 miles (5 km).

Full-service spa, health club

This traditional hotel features a full-service spa, a nightclub, and 4 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Enjoy the 2 outdoor pools and get free self parking.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $153* Per night/room 18 Apr. - 19 Apr.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 3 Bedrooms (Crown)

Bed Count 2 King Beds Maximum Occupancy 8 Max

Grand, Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Hyatt Muscat ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hyatt Muscat

Everyone (4)
5 out of 5

Posted by on 22 Jan. 2019

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Comment from Hotel Management

23 Jan. 2019 by Maryna Schielke

Dear Guest On behalf of the whole team, I just wanted you to know that we truly appreciate your support and we feel honored to be your chosen hotel here in Muscat. We always strive to deliver the best possible service for each and everyone of our guest and it is always gratifying to know that you have enjoyed your stay with us and found our facilities likable. It has been our pleasure to have taken care of you and hope to serve you again soon. Best Regards

5 out of 5
Very comfortable and enjoyable Food throughout is excellent. Service is friendly and efficient. Plan to return.

Posted by , from Philadelphia, Pennsylvania on 26 Mar. 2018

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Comment from Hotel Management

28 Mar. 2018 by Maryna Schielke

Greetings from your home in Muscat! On behalf of the whole team, I just wanted you to know that we truly appreciate your support and we feel honored to be your chosen hotel here in Muscat. We always strive to deliver the best possible service for each and everyone of our guest and it is always gratifying to know that you have enjoyed your stay with us and found our facilities likeable. It has been our pleasure to have taken care of you and hope to serve you again soon Best regards

4 out of 5
Pros: Good location for sightseeing and/or relaxing at the pool/beach.
Cons: Possibly cushions for the wooden patio furniture and add an overhead light over the beds.
This was a great choice for a mix of sightseeing and relaxing. We had some meals at hotel restaurants and some at nearby restaurants. The staff were helpful - answering our questions and providing directions to various destinations. They allowed us to check out late, which was helpful given our evening flight out of Muscat.

Posted by on 24 Nov. 2016

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Comment from Hotel Management

5 Dec. 2016 by Stefan Radstrom - General Manager

Dear valued guest, thank you for taking the time to complete our guest experience survey. We always strive to deliver the best possible service for each and everyone of our guest and it is always gratifying to know that you have enjoyed your stay with us. We appreciate your very encouraging comments and your remarks drive us to keep going with our efforts as we continue to provide abundant experiences to each of our guests. I look forward to another opportunity to host you at Grand Hyatt Muscat. Sincerely, Stefan Radstrom General Manager

5 out of 5

All about the small details.

Complimentary water and fresh fruits, courteous staff that never gets on the way, and family friendly facilities and services does made it worth the price.

Posted by , from Dubai on 5 Dec. 2015

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Comment from Hotel Management

11 Apr. 2016 by Stefan

Dear Pedro, thank you for your review. We always strive to deliver the best possible service for each and every one of our guests and it is always gratifying to know that you have enjoyed your recent visit. We hope to welcoming you back soon again. Sincerely, Stefan Radstrom General Manager

About the Grand Hyatt Muscat

Location Shatti Al Qurm, Muscat, 113

Property Features

Grand Hyatt Muscat offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 8773 square feet (815 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and a nightclub are also featured at the business-friendly Grand Hyatt Muscat. Self parking and valet parking are free. Smoking is allowed in designated areas at this Muscat hotel.

  • 1 building
  • 280 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 6 bars or lounges
  • Meeting rooms
  • 8773 sq ft of conference space
  • 815 sq m of conference space
  • Nightclub
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Grand Hyatt Muscat offers 280 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets. This Muscat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Grand Hyatt Muscat has 4 restaurants on site.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Sauna in spa
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for OMR 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, and JCB International. Cash is not accepted.

  • Debit cards not accepted
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately OMR 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: OMR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Muscat
  • Grand Hyatt Muscat Hotel
  • Muscat Grand Hyatt
  • Grand Hyatt Muscat Hotel Muscat
  • Hyatt Muscat
  • Muscat Hyatt
  • Grand Hyatt Muscat Hotel
  • Grand Hyatt Muscat Muscat
  • Grand Hyatt Muscat Hotel Muscat
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.