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Hotel Rio

3.0 star property
3-star spa hotel near Nyayo National Stadium

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Photo gallery for Hotel Rio

Terrace/patio
Deluxe Triple Room
Front of property
Reception
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Gym
  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Muthaiti Avenue, Nairobi, Nairobi West, 00506
  • Uhuru Park
    ‪1 min drive‬
  • Kenyatta International Convention Centre
    ‪2 min drive‬
  • Nairobi National Park
    ‪6 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 11 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Nairobi

Lang'ata stay.Your stay at this Lang'ata hotel places you within 2 miles (3 km) of Nyayo National Stadium and Nairobi Railway Museum. Uhuru Park and Parliament Building are also within 2 miles (3 km).

What's nearby

  • Nyayo National Stadium - 5 min walk - 0.5 km
  • Uhuru Park - 1 min drive - 1.5 km
  • Kenyatta International Convention Centre - 2 min drive - 2.2 km
  • Nairobi National Park - 6 min drive - 4.4 km
  • Yaya Centre - 7 min drive - 4.8 km

Getting around

  • Syokimau Station - 21 min drive
  • Nairobi (WIL-Wilson) - 5 min drive

Restaurants

  • ‪Pork Centre (Nairobi West Mall) - ‬6 min walk
  • ‪Birongo Square - ‬2 min walk
  • ‪Club Kuche Kuche - ‬16 min walk
  • ‪Java House - ‬11 min walk
  • ‪Summerdale Inn - ‬5 min walk

About this property

Hotel Rio

3-star spa hotel near Nyayo National Stadium
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center, 3 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. A nightclub, a fitness center, and spa services are also featured at the business-friendly Hotel Rio. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Nairobi hotel.

  • 65 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Nightclub
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Rio offers 65 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Nairobi hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Swahili

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Nightclub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • 2 accessible parking spaces
  • Elevator (100 inch wide door)
  • Front entrance ramp
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash.

Property is also known as

Rio Nairobi
Hotel Rio Nairobi
Hotel Rio Hotel
Hotel Rio Nairobi
Hotel Rio Hotel Nairobi

Hotel Rio Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 4 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Gaurav

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor staff service. Do not lodge their expedia bookings and takes time to find. Overall a poor experience
Stayed 1 night in May 2024

6/10 Okay

Elvis

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

stojan

Liked: Cleanliness, staff & service, property conditions & facilities
People are nice and friendly
Stayed 5 nights in Oct 2022

4/10 Poor

Paulina

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The bed was horrible it was like sleeping on a table top. Weird people hung around the reception felt insecure. Food and service staff were great
Stayed 1 night in Oct 2021

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay at rio,staff real professional and friendly.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2019

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was 1 bay just for resting
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay the hotel is at a convenient location for people interested in exploring different parts of Nairobi.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service.

A good place to stay in Nairobi close to city center.
Stayed 2 nights in Jun 2018

8/10 Good

jack, Philadelphia PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for the price

I would certainly stay here if you want to be economical. It’s clean, looks new and staff are great.
Stayed 1 night in Nov 2017

10/10 Excellent

Abdulkadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good short stay hotel

good hotel but they need to improve on the breakfast and limited parking space for guests
Stayed 1 night in Jul 2017

4/10 Poor

D B, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be a nice hotel but in a very noisy location

Misleading details on website. There was no manager available to answer my questions on why the website indicated that the hotel had a gym only to be told it was under renovation with no alternative suggestions or offers. I asked why there were just four TV channels but the staff on duty said they had no idea and would send someone to the room to see what they could do but no one appeared even though I had offered to pay to receive extra channels to take away the evening boredom. The location was so noisy at night due to local bars and traffic that it was impossible to sleep. Most of the staff did not even say a courteous hello may be because I was an African...

2/10 Terrible

Clayob, Addis Ababa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They gave away our room

Due to an accident in the NBO airport our flight was delayed for 6 hours and instead of arriving around 23.00, we arrived around 3.30. The room had been paid in advance and on the reservation it was mentioned that there was no need to confirm the booking and that the room would be available also for late arrival. To our surprise when we arrived the hotel was fully booked and our room was given away. We were given the most ridiculous excuses like the fact that the booking was for the 27th but as we arrived after midnight, so it had become the 28th, our booking was no longer valid as it was no longer the 27th. After insisting they had to find a solution, they gave us an unfinished room, in the sense that there was no tap in the sink and there were no light bulbs but considering how tired we were we accepted. The bed itself was good and the sheets were clean but it was not worth the price we paid. The next morning, after barely 4 hours sleep, we went for breakfast. The booking mentioned breakfast buffet included but there was no buffet and we had to pay for the breakfast. Not recommended.