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Pearl Palace Hotel

4.5 star property
4.5-star luxury hotel in Ngara

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Photo gallery for Pearl Palace Hotel

Executive Room
Front of property
Executive Room
2 restaurants, breakfast, lunch, dinner served; African cuisine
Superior Triple Room | Room amenity

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
Kipipiri Road, off Murang'a Road, Nairobi
  • Place, University of Nairobi
    ‪2 min drive‬
  • Place, Karura Forest
    ‪2 min drive‬
  • Place, The Aga Khan University Hospital
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • City view
  • 33 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • City view
  • 43 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Nairobi

Ngara stay.Your stay at this Ngara hotel places you within 2 miles (3 km) of University of Nairobi and Aga Khan University Nairobi. Muthaiga Golf Club and Tom Mboya Statue are also within 2 miles (3 km).

What's nearby

  • University of Nairobi - 2 min drive - 1.9 km
  • Karura Forest - 2 min drive - 2.6 km
  • Muthaiga Golf Club - 2 min drive - 2.6 km
  • City Market - 3 min drive - 2.6 km
  • The Aga Khan University Hospital - 3 min drive - 2.2 km

Getting around

  • Nairobi Station - 19 min drive
  • Nairobi (WIL-Wilson) - 20 min drive

Restaurants

  • ‪Asmara - ‬13 min walk
  • ‪Red Carpet B - ‬3 min drive
  • ‪Java House - Aga Khan University Hospital - ‬3 min drive
  • ‪Muthaiga Country Club - ‬3 min drive
  • ‪Torii - ‬2 min drive

About this property

Pearl Palace Hotel

4.5-star luxury hotel in Ngara
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, tour/ticket assistance, and a garden are also featured at the luxury Pearl Palace Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Nairobi hotel.

  • 85 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
  • Bar or lounge
Pearl Palace Hotel offers 85 accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 11:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pearl Palace Hotel Nairobi
Pearl Palace Hotel
Pearl Palace Nairobi
Pearl Palace Hotel Hotel
Pearl Palace Hotel Nairobi
Pearl Palace Hotel Hotel Nairobi

Pearl Palace Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 3 out of 11 reviews
Rating 2 - Terrible. 3 out of 11 reviews

5.6/10

Cleanliness

5.4/10

Staff & service

3.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Stiffin

Business traveller
Disliked: Cleanliness, staff & service, amenities
You scammed me my money. I paid for a room twice. Pathetic.
Stayed 1 night in Jun 2025

10/10 Excellent

Muhsin Abubakar

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 7 nights in Mar 2020

6/10 Okay

Darin

Liked: Cleanliness, staff & service, room comfort
The staff at the hotel was great. They went out of their way to make our stay as comfortable as possible. The marketing department needs some help however. Their listing says that each room has wifi, AC, a refrigerator, coffee pot, among other things. Our "executive" rooms had none of the the things I listed. So I would warn any future users of the site to actually check with any hotel that you are interested in BEFORE you make the booking to verify that the information is accurate.
Stayed 10 nights in Feb 2019

8/10 Good

annie, newport news, Va

Liked: Cleanliness, property conditions & facilities, room comfort

For the price, cleanliness and service, I recommen

Thus hotel was clean and okay for the price, however Saturday nights it seemed like a disco...if u want rest don't come here! No fridge, No Ac so make sure the temp before you travel...Aug is cool so we didn't need a.c. I felt safe but for most part in hotel. Staff were more interested in themselves most times...food was cheap in restaurant, r9m service was okay..You can eat for $3-10 dollars.

2/10 Terrible

Esther

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine Zumutung für den Kunden, definitiv nicht zu empfehlen!
Stayed 1 night in Feb 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Eugen Knud

2/10 Terrible

jerome, Bordeaux

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel de passe...

Devant le portail clos nous avons failli faire demi tour tellement le quartier n'est pas accueillant... Une fois rentrés, un accueil standard, puis nous montons dans la chambre : de nouveau envi de faire demi tour, rien n'est vraiment propre, de toute petites fenêtre en hauteur ne nous laisse même pas voir dehors, il n'y a pas d'eau et les WC contiennent encore la grosse commission du précédent occupant. Malgré ça on s'est résigné (1ère nuit étape) mais avons quitté l'hôtel des le levé le lendemain, où nous nous apercevons qu'il s'agit d'un hôtel de passe ! Seul point positif, hôtel situé sur la route proche l'aéroport et à destination du parc d'aberdare.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

decepcionante

No tenían la habitación que habíamos contratado por la web. tuvimos que pagar un suplemento no previsto de aprox 10 euros. la zona es bastante fea y peligrosa como el resto de la ciudad fuera de la zona central (ayuntamiento y alrededores).

4/10 Poor

Mikael, Stockholm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service

Actually one of the worst hotel I have had! The staff was polite, but had 0 knowledge how to give service! As they say, you get what you pay!