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Radisson Blu Hotel & Residence, Nairobi Arboretum

5.0 star property
5-star luxury hotel near University of Nairobi

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Radisson Blu Hotel & Residence, Nairobi Arboretum

Photo gallery for Radisson Blu Hotel & Residence, Nairobi Arboretum

Exterior
Junior Suite, Park View (Free Pick Up)
Superior Room
Daily buffet breakfast (USD 30 per person)
Aerial view

Overview of Radisson Blu Hotel & Residence, Nairobi Arboretum

Reviews
9.4

Exceptional

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
Arboretum Road, Nairobi
  • Popular LocationUniversity of Nairobi6 min drive
  • Popular LocationNairobi Hospital6 min drive
  • Popular LocationUnited Nations Office at Nairobi12 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)29 min drive

Room options

View all photos for Junior Suite, Park View (Free Pick Up)

Junior Suite, Park View (Free Pick Up)

Junior Suite, Park View (Free Pick Up)

  • 64 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Pool View

Minibar, in-room safe, desk, laptop workspace

Superior Room, Pool View

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Pool View

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Similar properties

Aerial view
Nairobi Serena Hotel
Pool
Spa
Kids pool
Parking included
4.6 out of 5, Wonderful, (252)
The price is CA $312
per night
CA $369 total
includes taxes & fees
10 May - 11 May
Nairobi Serena Hotel

About the area

Nairobi

City center retreat .Within 2 miles (3 km) of this Nairobi hotel, you'll find University of Nairobi and Uhuru Park. Nairobi Hospital and The Aga Khan University Hospital are also within 3 miles (5 km).

What's nearby

  • Kenyatta International Convention Centre - 5 min drive
  • University of Nairobi - 6 min drive
  • Nairobi Hospital - 6 min drive
  • The Aga Khan University Hospital - 6 min drive
  • United Nations Office at Nairobi - 12 min drive

Getting around

  • Syokimau Station - 27 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 30 min drive

Restaurants

  • Cafe Villa Rosa - 5 min drive
  • Connect Coffee - 5 min drive
  • Java House - Orbit Place - 5 min drive
  • Lucca - 5 min drive
  • Office Park - Riverside Drive - 19 min walk

About this property

Radisson Blu Hotel & Residence, Nairobi Arboretum

5-star luxury hotel near University of Nairobi
Radisson Blu Hotel & Residence, Nairobi Arboretum offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 6 meeting rooms are available. A steam room, a terrace, and tour/ticket assistance are also featured at the luxury Radisson Blu Hotel & Residence, Nairobi Arboretum. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Nairobi hotel.

  • 122 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • Built in 2019
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Bar by the pool
Radisson Blu Hotel & Residence, Nairobi Arboretum offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. 43-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Swahili

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 30 for adults and USD 30 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bike parking
  • Evening entertainment
  • Full-service spa
  • Outdoor pool
  • Private picnics
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Accessible airport shuttle
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • In-room accessibility
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch Smart TV
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 150
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Blu Hotel & Residence, Nairobi Arboretum

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 30 for children
  • Airport shuttle fee: USD 45 per vehicle (maximum occupancy 3)
  • Early check-in fee: USD 150 (subject to availability)
  • Late check-out fee: USD 150 (subject to availability)
  • Laundry fee: USD 15 per day
  • Spa fee: USD 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel
Radisson Blu Hotel & Residence, Nairobi Arboretum Nairobi
Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel Nairobi

Radisson Blu Hotel & Residence, Nairobi Arboretum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 97 out of 131 reviews" "
Rating 8 - Good. 23 out of 131 reviews" "
Rating 6 - Okay. 8 out of 131 reviews" "
Rating 4 - Poor. 2 out of 131 reviews" "
Rating 2 - Terrible. 1 out of 131 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent hotel situated close to all shops and amenities, stayed many times and will certainly stay again
Stayed 1 night in Jan 2024

10/10 Excellent

Dustin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time traveler to Nairobi
What a wonderful hotel with exceptional staff, spotless, friendly welcoming smiles, phenomenal customer services amongst all departments!! Great experience!
Stayed 6 nights in Jan 2024

10/10 Excellent

Arturo, Laguna Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff eager to help
Stayed 1 night in Jan 2024

4/10 Poor

Sherryl L

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked a 2 twin room for me and my adult son with breakfast and paid in advance. We showed the reservation and they still said we had to pay for breakfast and put us in a single bed room. They had to move us to another room, then charged over $50 for breakfast. Very disappointing stay.
Stayed 1 night in Jan 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern secure
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Saihou

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in Dec 2023

10/10 Excellent

adesuwa

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities