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The Concord Hotel And Suites

4.5 star property
4.5-star luxury hotel near United Nations Office at Nairobi

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Photo gallery for The Concord Hotel And Suites

Experience the grandeur of The Concord, a high-rise hotel with a striking vertical sign and expansive views.
Relax in a stylish seating area with sofas and pendant lights, surrounded by geometric-patterned walls and a patterned rug.
Relax by the pool surrounded by a glass barrier, with lounge chairs and a tiled floor.
Relax in a stylish room with a large bed, dark wood headboard, and abstract art.
Enjoy a meal with a breathtaking view of the surrounding landscape from this dining area with large windows and comfortable seating.

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Room service

Explore the area

Map
31, Wangapala Road, Nairobi, 49434
  • The Aga Khan University Hospital
    ‪18 min walk‬
  • Sarit Centre
    ‪3 min drive‬
  • United Nations Office at Nairobi
    ‪5 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬

Room options

View all photos for Basic Penthouse

Basic Penthouse | Private kitchenette

Basic Penthouse

  • 111 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8.8 out of 10
Excellent
(13 reviews)
  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Nairobi

Parklands stay.With a stay at this Parklands hotel, you'll be within half a mile (1 km) of Diamond Plaza II and 2 miles (3 km) of The Aga Khan University Hospital. Aga Khan University Nairobi and Westgate Shopping Mall are also within 2 miles (3 km).

What's nearby

  • The Aga Khan University Hospital - 18 min walk - 1.6 km
  • Sarit Centre - 3 min drive - 1.9 km
  • University of Nairobi - 4 min drive - 2.6 km
  • United Nations Office at Nairobi - 5 min drive - 3.7 km
  • Village Market - 6 min drive - 4.8 km

Getting around

  • Nairobi Station - 22 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 23 min drive

Restaurants

  • ‪Maru Bhajias - ‬7 min walk
  • ‪Red Ginger - ‬14 min walk
  • ‪Parklands 2nd Avenue - ‬16 min walk
  • ‪Java House - Aga Khan University Hospital - ‬18 min walk
  • ‪Java Express - M.p Shah - ‬17 min walk

About this property

The Concord Hotel And Suites

4.5-star luxury hotel near United Nations Office at Nairobi
The Concord Hotel And Suites offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A hot tub, a sauna, and spa services are also featured at the luxury The Concord Hotel And Suites. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Nairobi hotel.

  • 86 guestrooms or units
  • 10 levels
  • Meeting rooms
  • Built in 2016
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Concord Hotel And Suites offers 86 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The onsite spa has couples treatment room(s). Services include massages.

Languages

English, Swahili

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LED TV with satellite channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 10 for children
  • Airport shuttle fee: USD 30.00 per vehicle (one way)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Concord Hotel Nairobi Gpo
The Concord And Suites Nairobi
The Concord Hotel And Suites Hotel
The Concord Hotel And Suites Nairobi
The Concord Hotel And Suites Hotel Nairobi

The Concord Hotel And Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 98 out of 214 reviews
Rating 8 - Good. 68 out of 214 reviews
Rating 6 - Okay. 24 out of 214 reviews
Rating 4 - Poor. 13 out of 214 reviews
Rating 2 - Terrible. 11 out of 214 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mary Ifeanyi

Stayed 3 nights in Feb 2025

4/10 Poor

Akshat

Business traveller
Disliked: Staff & service, property conditions & facilities
Overall service and behaviour has declined. As a gold member I am entitled for free room upgrades and complimentary late check out but none was provided to me.
Stayed 3 nights in Feb 2025

2/10 Terrible

Eric

I was over charged for an extra day almost double
Stayed 1 night in Feb 2025

2/10 Terrible

Francis

Stayed 2 nights in Jan 2025

6/10 Okay

John, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The poor was heated which was nice. The water quality was poor (yellow from the taps) and when some of the fittings were first turned on the water gave off a very bad odour. Possible stagnation or legionella issue.
Stayed 2 nights in Jan 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to appreciate Evelyn and Nicholas at the breakfast, very courteous and excellent customer service. Thank you! Ian at the front desk was pleasant too. Good hotel to stay, I would definitely recommend it.
Stayed 6 nights in Dec 2024

10/10 Excellent

Munaz

Stayed 2 nights in Dec 2024

8/10 Good

Glorious, Moshi

Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Nov 2024

2/10 Terrible

John, London

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Water from the taps feeding the bath was a deep yellow in colour. excuse given was that this was bore hole water but as a qualified plumber i could tell this was not the real reason. Little used outlets like the douche and the bath in Executive suites deep yellow and smelly due to internal pipe corrosion. Where as toilet water and shower water was almost clear where the pipes have developed a limescale protective layer. The hotel needs to flush little used outlets to prevent Legionella growth and preve t corrosion especially where metal pipework was used that will suffer from dezincification over time. Customers beware Legionella could be an issue at this hotel.
Stayed 1 night in Dec 2024

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel which we’ve stayed at a few times as it’s a convenient location for us. It’s away from the hustle and bustle therefore it’s nice and quiet, if you’ve been to Nairobi before you know how noisy it can be in certain places. The rooms are a good size for the price and beds are comfortable. The hotel has everything you need for a comfortable stay but it’s not a ‘holiday’ hotel and amenities like pool and spa are there however it’s more oriented towards a business hotel than a leisure one. If you want to relax and spend time in the hotel for most of the day(s) then it maybe worth looking at other options however they are much more expensive than this one. For the price, it certainly does the job if you want a very comfortable stay whilst you’re out exploring the city and country.
Stayed 5 nights in Dec 2024

2/10 Terrible

Cordarrow

Liked: Staff & service
Disliked: Property conditions & facilities
Q
Stayed 4 nights in Dec 2024

8/10 Good

Delroy, London

Business traveller
Liked: Cleanliness, amenities
Friendly and helpful front desk staff. Good variety of breakfast options. Overall an enjoyable stay. I would definitely stay at the Concord again.
Stayed 6 nights in Nov 2024

8/10 Good

Valerie

Stayed 4 nights in Oct 2024

8/10 Good

Saharia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Covenient and reasonably priced.

It was located near the area I needed to be.
Stayed 2 nights in Nov 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Nov 2024

6/10 Okay

Bilquees

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Hendrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Kedir

Stayed 1 night in Sep 2024

10/10 Excellent

Rajesh

Stayed 7 nights in Oct 2024

10/10 Excellent

Sital

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. What a great hotel. Super clean and friendly staff.
Stayed 3 nights in Sep 2024

8/10 Good

Anil

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Haiwei, West Windsor

Travelled with group
Liked: Staff & service, property conditions & facilities
it is a standard kind of hotel
Stayed 2 nights in Aug 2024

4/10 Poor

Nabila, Maldon

Travelled with family
Disliked: Staff & service
Liked concenience WHat I did not appreicate was the fact the they did no allow two members of my family to freshen up in the room - stating it was POLICY. A complete nonse - And we had to pay for the privilage!!!!!!!!!!!!!!!!!!!! Complete nonsense. They do not care about customer service. Its the almight dollar they worship!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Zulfikar

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely nice clean hotel; location for us was important Breakfasts excellent room comfortable clean welcoming thank so much for making our stay so happy and enjoyable Asante Sana
Stayed 4 nights in Aug 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice place. My only complaints would be lack of hot water for the jacuzzi tub, outdated restaurant menus and lack of tv programs other than Indian. The staff was amazing, friendly, knowledgeable and very professional. The rooms were very comfortable and quite. I would recommend this hotel to anyone.
Stayed 1 night in Aug 2024