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5.0 out of 5

"The first room 310 was small and the outlets didn't work. The second room 329 was nice and i would use this hotel again as long as I was booked into t ... " More

By a verified traveller on Tue 26 Mar 2024

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Hotel Description

5-star luxury hotel near Yaya Centre, connected to a shopping center

Central Nairobi getaway

At this Nairobi Central hotel, you'll be within a 5-minute walk of American Embassy Memorial Garden and Tom Mboya Statue. National Archives and Jeevanjee Gardens are also within half a mile (1 km).

Poolside dining

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free valet parking.

Stanley Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $172* Per night/room 21 Apr. - 22 Apr.

Heritage Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Stanley Club Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Stanley Club Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Stanley Premium

Bed Count 1 King Bed Maximum Occupancy 2 Max

Stanley Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

The Sarova Stanley ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Sarova Stanley

Couples (2)
5 out of 5
The first room 310 was small and the outlets didn't work. The second room 329 was nice and i would use this hotel again as long as I was booked into the nicer room.

Posted by on 26 Mar. 2024

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5 out of 5
The staff was great, the fgirst room we stayed in was average at best. The second room was much nicer. (Ask for room 310)

Posted by on 22 Mar. 2024

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Comment from Hotel Management

22 Mar. 2024 by Job

Dear Chad,Thaks for recently staying with us. We appreciate your time taken to share feedback. We note your preference for room 310 and have added a note on your profile. We look forward to welcoming you again in the near future.Kind regards,Job Andove

Property Features

The Sarova Stanley offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Business amenities include a business center and 9 meeting rooms. Event space at this hotel measures 2443 square feet (227 square meters) and includes conference space. A sauna, spa services, and tour/ticket assistance are also featured at the luxury The Sarova Stanley. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Victorian Nairobi hotel.

  • 1 building
  • 212 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2443 sq ft of conference space
  • 227 sq m of conference space
  • Built in 1902
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Sarova Stanley offers 212 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Pool Deck Restaurant - This poolside restaurant serves breakfast, lunch, and dinner.

Thai Chi Restaurant - This restaurant specializes in Thai cuisine. Reservations are required. Open daily.

Thorn Tree Cafe - This café serves breakfast, lunch, and dinner. Open daily.

The Exchange Bar - Onsite bar. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Deep tissue massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation. The Sarova Stanley offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Sarova Stanley

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sarova Stanley
  • Sarova Stanley Hotel
  • Sarova Stanley Hotel Nairobi
  • Sarova Stanley Nairobi
  • Stanley Sarova
  • The Sarova Stanley Hotel
  • The Sarova Stanley Nairobi
  • The Sarova Stanley Hotel Nairobi

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

The property is a member of Historic Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.