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Grand Reserve at The Meritage

4.5 star property
4.5-star luxury resort near The Grape Crusher - Sculpture

Choose dates to view prices

Photo gallery for Grand Reserve at The Meritage

Indoor wedding
Creator video - submitted by Inspirations and Celebrations
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Meeting facility
Indoor wedding

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
850 Bordeaux Way, Napa, CA, 94558
  • Place, Trinitas Cellars
    ‪2 min walk‬
  • Place, Napa River
    ‪16 min walk‬
  • Place, Napa Symphony
    ‪1 min drive‬
  • Airport, Concord, CA (CCR-Buchanan Field)
    ‪42 min drive‬

Room options

View all photos for Reserve King

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve King

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Reserve Two Queen

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve Two Queen

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Signature Two Queen

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Two Queen

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Signature King

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature King

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Two Queen ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Two Queen ADA

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Reserve King ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve King ADA

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Reserve Two Queen, ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve Two Queen, ADA

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Reserve One-Bedroom Suite

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve One-Bedroom Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Reserve One-Bedroom Suite ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve One-Bedroom Suite ADA

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Grand Cru One-Bedroom Suite

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Grand Cru One-Bedroom Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Signature Pool View King

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Pool View King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Pool View King ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Pool View King ADA

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Pool View Two Queen

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Pool View Two Queen

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Signature One-Bedroom Suite

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature One-Bedroom Suite

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Reserve Two-Bedroom Suite - King/King

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve Two-Bedroom Suite - King/King

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Reserve Two-Bedroom Suite - King/King, ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve Two-Bedroom Suite - King/King, ADA

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Reserve Two-Bedroom Suite - King/QQ

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve Two-Bedroom Suite - King/QQ

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Reserve Two-Bedroom Suite - King/QQ, ADA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reserve Two-Bedroom Suite - King/QQ, ADA

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Bed
  • Free WiFi

View all photos for Signature Two-Bedroom Suite - King/QQ

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Two-Bedroom Suite - King/QQ

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Signature Pool View Two-Bedroom Suite - King/King

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Pool View Two-Bedroom Suite - King/King

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Signature Pool View Two-Bedroom Suite - King/QQ

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Pool View Two-Bedroom Suite - King/QQ

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

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About the area

Napa

Soscol Gateway South stay.With a stay at this Soscol Gateway South resort, you'll be within half a mile (1 km) of The Grape Crusher - Sculpture and 6 miles (10 km) of Oxbow Public Market. Napa Valley Wine Train and Napa Premium Outlets are also within 6 miles (10 km).
View more Resorts in NapaOpens in a new window

What's nearby

  • Trinitas Cellars - 2 min walk - 0.2 km
  • The Grape Crusher - Sculpture - 11 min walk - 1.0 km
  • Napa River - 16 min walk - 1.4 km
  • Napa Symphony - 1 min drive - 1.5 km
  • Napa Valley Wine Train - 7 min drive - 7.8 km

Getting around

  • Suisun-Fairfield Station - 20 min drive
  • Concord, CA (CCR-Buchanan Field) - 42 min drive

Restaurants

  • ‪Taqueria Zapata - ‬5 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Bear - ‬11 min drive
  • ‪The Meritage Bar - ‬2 min walk
  • ‪Crosby Roamann - ‬3 min drive

About this property

Grand Reserve at The Meritage

4.5-star luxury resort near The Grape Crusher - Sculpture
A winery is on site. Grand Reserve at The Meritage offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A free manager's reception is offered on select days. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 40 meeting rooms. Event space at this resort measures 80000 square feet (7432 square meters) and includes a conference center. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Grand Reserve at The Meritage. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4.5-star Napa resort is smoke free.

  • 145 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 2 coffee shops
  • 80000 sq ft of conference space
  • 7432 sq m of conference space
  • Built in 2018
  • Winery on site
  • Manager's reception (free)
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
Grand Reserve at The Meritage offers 145 accommodations with laptop-compatible safes and espresso makers. Rooms open to balconies or patios. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Indoor wedding
The Meritage Resort and Spa
Soscol Gateway South
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
4.1 out of 5, Very good, 1,002 reviews
The price is CA $378
CA $514 total
includes taxes & fees
Jun 1 - Jun 2
The Meritage Resort and Spa

Property amenities

Family friendly

  • 2 outdoor pools
  • Bowling alley
  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Uncovered self parking on site (USD 15 per night)
  • Uncovered valet parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 9 to 50 for adults and USD 9 to 50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 3 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Free manager's reception (select days)
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Bowling alley
  • Fitness classes
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per night
  • Maximum 2 (weight limit: 79 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9 to 50 for adults, and USD 9 to 50 for children
  • Airport shuttle fee: USD 100.00 per person (roundtrip)
  • Uncovered self parking fee: USD 15 per night
  • Uncovered valet parking fee: USD 25 per night
  • Pet fee: USD 100.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Vista Collina Resort Napa

Vista Collina Napa

Vista Collina

Vista Collina Resort

Reserve At The Meritage Napa

Vista Collina at The Meritage

Grand Reserve at The Meritage Napa

Grand Reserve at The Meritage Resort

Grand Reserve at The Meritage Resort Napa

Frequently asked questions

How close is Grand Reserve at The Meritage to the airport?

Grand Reserve at The Meritage is 29.2 mi (42-min drive) away from the Concord, CA (CCR-Buchanan Field) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Reserve at The Meritage?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Grand Reserve at The Meritage on Jun 7, 2026 start from CA $460, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Reserve at The Meritage have an airport shuttle?

Grand Reserve at The Meritage offers an airport shuttle 24 hours a day, for a charge of USD 100.00 per person, roundtrip.

Does Grand Reserve at The Meritage offer free breakfast?

Free breakfast isn’t offered at Grand Reserve at The Meritage, but cooked-to-order breakfast is offered for a fee of between USD 9 and 50 for adults, USD 9 and 50 for children. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at Grand Reserve at The Meritage?

No, there is no casino at this resort.

What time is check-in at Grand Reserve at The Meritage?

Check-in start time: 4 PM; Check-in end time: 1 AM.

Is there free parking at Grand Reserve at The Meritage?

Free parking is not available at this resort. Self parking is available for USD 15 per night, and valet parking for USD 25 per night.

Does Grand Reserve at The Meritage have a pool?

Grand Reserve at The Meritage features 2 outdoor pools.

Does Grand Reserve at The Meritage have a restaurant?

There are 3 onsite restaurants, offering options like Italian cuisine, brunch, and light fare.

Does Grand Reserve at The Meritage have a spa?

This resort has a spa, which features body treatments, prenatal massages, and aromatherapy.

How close is Grand Reserve at The Meritage to downtown Napa?

Grand Reserve at The Meritage is 3.6 mi away from Napa.

Grand Reserve at The Meritage Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 343 out of 607 reviews
Rating 8 - Good. 111 out of 607 reviews
Rating 6 - Okay. 69 out of 607 reviews
Rating 4 - Poor. 38 out of 607 reviews
Rating 2 - Terrible. 46 out of 607 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Vinicio

Stayed 3 nights in Feb 2026

10/10 Excellent

JAMES

Stayed 3 nights in Feb 2026

10/10 Excellent

Benton, Redding

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in Feb 2026

10/10 Excellent

Logan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was fantastic and the staff was amazing. This will be my Napa hotel from now on!
Stayed 1 night in Jan 2026

8/10 Good

Woojay

Poor sound insulation and noisy neighbors
Stayed 2 nights in Nov 2025

4/10 Poor

Sita

Travelled with partner
There was a lemon seed in the sink when we arrived to the room. The toilet paper was poor quality. Nothing crazy, but poor attention to detail. The check in area was closed and we checked in across the street. We asked for our room to be cleaned at 11 am and then at 5 pm when we returned we called again since it hadn’t been done. And it still was never done. The pool was nicely heated but the towels were never replenished by the pool. The “resort fee” wouldn’t be bad if it felt like a resort quality stay, but sadly, it did not. A real shame, since the last time we stayed here it was a luxury experience.
Stayed 2 nights in Dec 2025

8/10 Good

David

Stayed 1 night in Dec 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Rooms where nice, clean and spacious
Stayed 1 night in Nov 2025

8/10 Good

SAGRARIO, Pacifica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and property grounds. Room had a leaking sink. The options of street parking was great. Parking fee ($15) per car was extremely reasonable. Wonderful shuttle to and from Downtown Sonoma.
Stayed 1 night in Nov 2025

10/10 Excellent

Soyon, Oak Park

Stayed 1 night in Nov 2025

4/10 Poor

Eric

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff wasn’t the friendliest. We were told champagne on arrival and received none. No turn down service as advertised. Waited over an hour for room service and had to call down to check. Burger was not cooked to order. Unfriendly check out. Multiple large events happening around the resort, didn’t feel as welcome because of it.
Stayed 1 night in Nov 2025

6/10 Okay

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
great service
Stayed 1 night in Oct 2025

2/10 Terrible

Ariella

Disliked: Staff & service
We were not greeted upon arrival, our room was not ready (it was 6pm) we had to ask several times if we could get assistance with a cart for our bags. When we called down to the front desk no one answered we had to find a cart left by another guest on our own to transport our bags downstairs. When we provided feedback to the front desk they were not apologetic or seemed to care about our negative experience during our stay. Would not recommend for the price tag.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort like hotel. Good food service pool and spa
Stayed 1 night in Sep 2025

2/10 Terrible

amy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was atrocious, staff was rude, hidden fees. Way too expensive for the terrible service.
Stayed 4 nights in Oct 2025

10/10 Excellent

Iman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Junhe

Stayed 1 night in Oct 2025

10/10 Excellent

Candace

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Tamara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

KAREN

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2025

2/10 Terrible

Lorraine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
staff was not accommodating.
Stayed 1 night in Sep 2025

6/10 Okay

Julio Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that there was a grocery store and vineyard to walk to.
Tip, visit the family pool during evenings much more relaxing than the adult pool.
Vineyard, peaceful and walkable. Stunning views.
Free bottle of wine during stay.
Stayed 3 nights in Sep 2025

2/10 Terrible

Linda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at here and unfortunately had a very poor experience. Throughout my stay, there was no reliable hot water in the room. Despite multiple calls to the front desk, the issue was not resolved. • A technician came once and temporarily restored hot water, but it failed again the same evening. • After returning from a hike, we were forced to take cold showers. Later that night, another technician was sent around 9pm, but by then my wife had gone to bed without being able to shower. • The following morning, the problem persisted — still no hot water. In addition to this, the front desk was extremely difficult to reach. Calls were often sent to an automated system that disconnected after several minutes. I eventually had to call from an outside line to get through. Upon checkout, no one asked about our stay, no apology was offered, and I was unable to get a printed bill. The overall service was dismissive, and far below the standard expected for the price we paid.
Stayed 2 nights in Sep 2025