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4.3 out of 5

"Great place will go back many more times.. love this place " More

By a verified traveller on Tue 10 Mar 2020

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Hotel Description

Enjoy free breakfast at this 3-star Brentwood hotel

In shopping district

Within 6 miles (10 km) of this Brentwood hotel, you'll find Brentwood Library and Historic Travellers Rest. Radnor Lake State Park and Crockett Park are also within 6 miles (10 km).

Free perks

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Kitchenettes, LCD TVs

The 57 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as pillowtop beds and LCD TVs with cable channels. Sitting areas, premium bedding, and hydromassage showerheads are also available.

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$101* Per night/room 24 Apr. - 25 Apr.

Suite (2 Queen Beds with Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Presidential Suite, King Bed with Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Brentwood Suites ratings based on 128 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Brentwood Suites

Everyone (62) Couples (10) Business (1) Family (22)
5 out of 5
Great place will go back many more times.. love this place

Posted by on 10 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Brentwood Suites

Dear Guest, Thank you for your review. We are glad you enjoyed your stay and look forward to seeing you again! Best Regards, Brentwood Suites

5 out of 5
This hotel was great in a very convenient area. Everything was near. The staff were super friendly. The room was very spacious & clean. We enjoyed our stay!

Posted by , from Indianapolis on 8 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Brentwood Suites

Dear Kyla, Thank you for your review. We are glad you enjoyed your stay and look forward to seeing you again! Best Regards, Brentwood Suites

5 out of 5
Gentleman at the desk was very courteous and welcoming, our room was nice and clean

Posted by on 24 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Brentwood Suites

Dear Guest, Thank you for your review. We are glad you enjoyed your stay and look forward to seeing you again! Best Regards, Brentwood Suites

5 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Brentwood Suites

Dear Guest, Thank you for your review. We are glad you enjoyed your stay and look forward to seeing you again! Best Regards, Brentwood Suites

4 out of 5
Paper-thin walls. Could hear the TV in the next room plainly. The hotel had very few people in it that night. It would have been nice had they spaced the guests out a bit to avoid the room noise.

Posted by on 19 Feb. 2020

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Comment from Hotel Management

5 Mar. 2020 by Brentwood Suites

Dear Guest, We do appreciate the 4 out of 5 rating you gave us for your stay and apologize for the shortcomings you experienced. We do hope you will stay with us again the next time you come into town. Best Regards, Brentwood Suites

4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by Brentwood Suites

Dear Guest, Thank you for your review. We are glad you enjoyed your stay and look forward to seeing you again! Best Regards, Brentwood Suites

1 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Brentwood Suites

Dear Guest, We do apologize for any shortcomings you experienced and hope you will consider giving us another chance the next time you are in town. Best Regards, Brentwood Suites

1 out of 5
I arrived at Brentwood Suites for four nights under the impression that this would be an excellent choice for my recording trip to Nashville. As I walked into the lobby to check in, I smelled a strong, musty, mold-like smell. My keys didn’t work so I made another trip through the lobby and smelled it again as well as in the hallways. My keys still didn’t work a second and third time, so I had to make two more trips to the front desk. I began to have a severe cough attack. I could barely breathe between coughing because I couldn’t get it to stop. The last time I was exposed to something similar, it was a moldy establishment, and I lost my voice and came down with laryngitis for several weeks, had to cancel good paying gigs, and had a difficult recovery. I left shortly after checking in, because I was rushing to an appt. I was hoping that it was just a short reaction and that I’d feel better, but my sore throat and coughing persisted. I called the hotel and spoke to Marcus on my way back at 4:36pm. I told him of the issues and requested a full refund. He told me that management is not available on weekends to process refunds. I came back to the hotel in a face mask and spoke to Marcus again. I retrieved my bags and returned my keys. I will not be staying at the hotel. I paid for a 4-night stay, but was unable to stay because I continued to feel sick. The hotel staff was rude and unprofessional and refused to grant me a full refund.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Brentwood Suites

Dear Guest, Our records show that you checked into the room at 11:45am and then stopped by the desk at 5:30pm to say you were leaving the hotel and wanted a refund. Your claims about moldy, musty smells in the hotel have not been corroborated by anyone else that came in to stay with us that day nor any other day. Since you had already been in and used the room for the day we still charged you for the first night, but did allow you to cancel the remaining nights of your reservation and issued a refund for the unused nights. Best Regards, Brentwood Suites

5 out of 5

Posted by on 1 Feb. 2020

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Comment from Hotel Management

1 Feb. 2020 by Brentwood Suites

Dear Guest, Thank you for your review. We are glad you enjoyed your stay and look forward to seeing you again! Best Regards, Brentwood Suites

5 out of 5
Staff was great and the rooms were better than the usual cookie cutter arrangements.

Posted by on 17 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Brentwood Suites

Dear Guest, Thank you for your review. We are glad you enjoyed your stay and look forward to seeing you again! Best Regards, Brentwood Suites

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 650 square feet (60 square meters). A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Brentwood Suites. Self parking is free. This 3-star Brentwood hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 4 levels
  • 650 sq ft of conference space
  • 60 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Nashville, TN (BNA-Nashville Intl.) (22.8 km / 14.2 mi)
  • Parking: Free self parking

Room Amenities

Brentwood Suites offers 57 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. 42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Sitting area
  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Brentwood Suites has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • Debit cards

Hotel Names

  • Brentwood Suites
  • Brentwood Suites Hotel
  • Brentwood Suites Hotel
  • Brentwood Suites Brentwood
  • Brentwood Suites Hotel Brentwood

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Nashville-Hotels-Brentwood-Suites.h458263-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.