10/10 Excellent
Thomas
Travelled with partner
Apr 17, 2025
Let me start by saying we have been to Nashville 4x.
Stayed in some very nice hotels,
Virgin (very good not walkable but easy uber),
JW Marriott very good walkable (but i didnt like the design of the property its mixed in with another hotel somehow but i would stay there again and the rooftop pool is located where it loses the sun early)
But this HYATT (1000 broadway) was
Absolutely fantastic from the moment we got there until the time we left it blows the others away! The won my business.
From my first interaction with the front desk
Personnel, mans name was Kentrail ( not sure if thats the right spelling) to house keeping, restaurant staff,bell hops really every person i dealt with were so happy to help.
As you are walking up to the desk people are asking you what they could do for you.
Beautiful hotel design, beautiful room, spacious very comfortable bed.
GREAT SHOWER GREAT LOBBY (im a shower and lobby guy )
Bathroom very clean and spacious GREAT WATER PRESSURE from the rain shower head AND the handheld (which should be standard in every shower) shower wand even when used together.
The roof top bar 25 floor BEAUTIFUL with beautiful views
Rooftop pool looked excellent
The restaurant the Grange (dinner) better than excellent. Server Erene so helpful and great server happy smiling
The managers are very visible and like to talk. They run a tight ship but seem to be respected by the workers
My only complaint No hand soap in the
Bathroom. Had to use shower soap.
Thomas
Stayed 2 nights in Apr 2025