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Holiday Inn Franklin - Cool Springs by IHG

3.0 star property
3-star hotel near CoolSprings Galleria

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Photo gallery for Holiday Inn Franklin - Cool Springs by IHG

Interior
Exterior
Restaurant
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1738 Carouthers Pkwy, Brentwood, TN, 37027
  • Place, CoolSprings Galleria
    ‪15 min walk‬
  • Place, Iasis Health Care
    ‪3 min drive‬
  • Place, Vanderbilt University
    ‪17 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

9.8 out of 10
Exceptional
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Room, 1 King Bed, Accessible (Communication Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Room, 1 King Bed, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(46 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Dining)

Suite, 1 King Bed with Sofa bed (Dining)

Suite, 1 King Bed with Sofa bed (Dining)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Accessible (Communication Accessible)

Room amenity

Room, Multiple Beds, Accessible (Communication Accessible)

  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Communication Accessible)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Lobby

Holiday Inn Express Brentwood South - Cool Springs by IHG

Brentwood
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 1,000 reviews
The price is CA $91
CA $107 total
includes taxes & fees
Feb 22 - Feb 23
Holiday Inn Express Brentwood South - Cool Springs by IHG

About the area

Brentwood

In Brentwood .Within 2 miles (3 km) of this Brentwood hotel, you'll find CoolSprings Galleria and Iasis Health Care. Aspen Grove Park and Crockett Park are also within 3 miles (5 km).

What's nearby

  • CoolSprings Galleria - 15 min walk - 1.3 km
  • Iasis Health Care - 3 min drive - 1.8 km
  • Vanderbilt University - 17 min drive - 27.6 km
  • Bridgestone Arena - 17 min drive - 29.0 km
  • Grand Ole Opry - 23 min drive - 41.4 km

Getting around

  • Nashville Riverfront Station - 17 min drive
  • Nashville International Airport (BNA) - 24 min drive

Restaurants

  • ‪Taco Bell - ‬3 min drive
  • ‪Sonic Drive-In - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Outback Steakhouse - ‬11 min walk
  • ‪Olive Garden - ‬2 min drive

About this property

Holiday Inn Franklin - Cool Springs by IHG

3-star hotel near CoolSprings Galleria
Holiday Inn Franklin - Cool Springs by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 988 square feet (92 square meters) and includes conference space. The business-friendly Holiday Inn Franklin - Cool Springs by IHG also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This 3-star Brentwood hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 4 levels
  • 988 sq ft of conference space
  • 92 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Franklin - Cool Springs by IHG offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brentwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Similar properties

Lobby
Hyatt Place Nashville/Franklin/Cool Springs
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,066 reviews
The price is CA $132
CA $155 total
includes taxes & fees
Mar 1 - Mar 2
Hyatt Place Nashville/Franklin/Cool Springs

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Magnuson Cool Springs
Magnuson Cool Springs Brentwood
Magnuson Hotel Cool Springs
Magnuson Hotel Cool Springs Brentwood
Holiday Inn Franklin Cool Springs Hotel Brentwood
Holiday Inn Franklin Cool Springs Hotel
Holiday Inn Franklin Cool Springs Brentwood
Holiday Inn Franklin Cool Springs
Wingate Inn Cool Springs Hotel Brentwood
Wingate Cool Springs

Holiday Inn Franklin - Cool Springs by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 943 reviews
Rating 8 - Good. 219 out of 943 reviews
Rating 6 - Okay. 90 out of 943 reviews
Rating 4 - Poor. 27 out of 943 reviews
Rating 2 - Terrible. 26 out of 943 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Courtney

Stayed 1 night in Jan 2026

10/10 Excellent

Courtney

Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Aug 2025

8/10 Good

Wesley

Stayed 1 night in Nov 2025

10/10 Excellent

barbara

Stayed 1 night in Nov 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You really can’t go wrong with a hotel in this area, but this option is great! The room was a showing some wear and tear up but overall we had a great stay. As a reminder breakfast is not included however you’re very close to a lot of amazing breakfast spots. The staff were what made this place special for us. We were in town to see family and it was also our anniversary. The staff helped my husband and sister get decorations to our room and even left us a little card. So sweet! Thank you for your help Sri :)
Stayed 2 nights in Nov 2025

10/10 Excellent

Erin

Stayed 2 nights in Nov 2025

8/10 Good

K

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food at the restaurant was better thsn most
Stayed 1 night in Nov 2025

10/10 Excellent

Richard, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and modern. The breakfast was outstanding and the staff was really great. Will stay here again for sure!
Stayed 4 nights in Nov 2025

10/10 Excellent

Vincent

Liked: Cleanliness
Overall, cleanliness was great
Stayed 2 nights in Nov 2025

8/10 Good

william

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lilliam, Belleview

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay in definitely come back to Tennessee.
Stayed 1 night in Nov 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I opted out of the breakfast. The room was booked as a crash place while family member was recovering from Surgery at Vanderbilt..
Stayed 2 nights in Nov 2025

8/10 Good

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Erica

Stayed 1 night in Nov 2025

10/10 Excellent

Phillis

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Mary Anne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff great
Stayed 1 night in Nov 2025

10/10 Excellent

Josh

Stayed 1 night in Oct 2025

10/10 Excellent

Mariacarmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast food was fresh, parking well lite at night and felt safe walking from car to hotel lobby.
Stayed 1 night in Oct 2025

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Kari

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gross, dirty
Stayed 1 night in Oct 2025

8/10 Good

Finny

Stayed 2 nights in Oct 2025

2/10 Terrible

Sheila

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
We had a horrible experience starting at check in. There were no carts for luggage. We went to dinner, still no available carts when we returned. At 10pm the toilet wouldnt flush. We finally fixed it ourselves. At 1am, people walked into our room. The desk checked them into our room. After the people left, about 10 minutes later, the front desk calls us and wants our name, asks several ID questions, said they were sorry for the confusion and that they would get back to us.Needless to say, we didnt sleep the rest of the night, and nobody ever got back to us. At 6am, we packed up to leave. At checkout, I explained everything that happened. He had no clue and said the manager would call us when he came in that morning. He handed me my receipt, tried to charge us for breakfast even though we told them we didnt want breakfast, then i realized the receipt was for another room and person when we left. I called, he said they would check into it and the manager would call us. I called two more times, was told the manager would call as soon as he came in, but no call. On Saturday night at 9:57pm the manager called and left us a message. We were in bed asleep and had our phones shut off. When i listened to the message, he didnt act like he knew what the call was for and asked us to call him. I called first thing Sunday morning. It was his day off, the girl I spoke to knew nothing about it and said she would have someone call us. I told her at this point we wanted a full refund. No word
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025