Ponta Negra stay.Your stay at this Ponta Negra aparthotel places you within 2 miles (3 km) of Artesanato Shopping Mall and Artesanato Villarte Shops. Ponta Negra Beach and Nordestão - Rota do Sol are also within 2 miles (3 km).
Natal (NAT-Governador Aluizio Alves Intl.) - 66 min drive
Restaurants
Barraca do Camarão - 4 min walk
Ponto 13 - Barraca do Messias - 14 min walk
Beira Mar - Restaurante/Lancheria/Petiscaria - 5 min walk
Casa Do Cangaço - 7 min walk
Mango Restaurante - 7 min walk
About this property
Apart Hotel Serantes
3-star aparthotel near Ponta Negra Beach
Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Apart Hotel Serantes. Free self parking is available.
This 3-star Natal aparthotel is smoke free.
1 floor
53 guestrooms or units
Buffet breakfast (free)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
No smoking on site
Apart Hotel Serantes offers 53 air-conditioned accommodations with safes and complimentary toiletries. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers and bidets.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.
Free buffet breakfast available daily 7:00 AM to 10:00 AM
Room service (limited hours)
Bedrooms
Bedsheets provided
Bathroom
Bidet
Free toiletries
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
No elevator
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Smoking not allowed
Services and conveniences
24-hour front desk
Concierge services
Daily housekeeping
Iron/ironing board on request
Luggage storage
Safe
Safe at front desk
Tour and ticket assistance
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
1 floor
53 units
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 5 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.
We should mention
Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Apart Hotel Serantes
Apart Hotel Serantes Natal
Apart Serantes
Apart Serantes Natal
Hotel Serantes
Serantes Apart Hotel
Serantes Hotel
Serantes Apart Hotel Natal, Brazil
Apart Hotel Serantes Natal
Apart Hotel Serantes Aparthotel
Apart Hotel Serantes Aparthotel Natal
Apart Hotel Serantes Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 68 out of 145 reviews
10 - Excellent
68
Rating 8 - Good. 55 out of 145 reviews
8 - Good
55
Rating 6 - Okay. 16 out of 145 reviews
6 - Okay
16
Rating 4 - Poor. 2 out of 145 reviews
4 - Poor
2
Rating 2 - Terrible. 4 out of 145 reviews
2 - Terrible
4
9.0/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
Reviews
10/10 Excellent
Albert
Travelled with family
Dec 1, 2023
Liked: Cleanliness, amenities
Cobblestone road, horrible
Albert
8/10 Good
Rosa, Tigre ,Bs As ,Argentina
Travelled with family
Feb 4, 2020
Liked: Cleanliness, amenities
I liked the view ,the location breakfast and comfortable beds and bathroom
It was a decent stay, our booking was a last-minute decision and the staff was helpful on short notice. It seemed safe and clean, with a fun family atmosphere.
I arrived at 1am, but was immediately met by someone to help me with my bag and to welcome me into the hotel. Very efficient and friendly check in. The man on duty spoke good English.
The room was very clean and comfortable. The room was very hot when I walked in, the airconditioning sorted that out quickly.
Excellent breakfast served outside. Huge choice.
I only stayed one night, but wish I could have stayed longer. Very accessible to a very nice part of the beach, nice pool
Great hotel. Great location. A short walk to the beach. Great breakfast. It was fairly priced during the World Cup compared to much more expensive hotels that were not as good as this one.
Everything about this hotel was beyond expectations, except their having the worst internet service I've encountered since the 1990s. They need to stop advertising offering internet access until they fix that. Otherwise, it's a great hotel - amazingly comfortable, expansive rooms, a gorgeous rooftop terrace, a great pool, tasty breakfast, safe parking. Overall, excellent, except for that one thing.
All the staff was extremely helpful and friendly, they went above and beyond helping us, great location in front of the beach.
Emma Gallegos
8/10 Good
wineismylife, Arlington, Texas USA
Jun 22, 2014
Liked: Cleanliness, staff & service
Extremely helpful staff
Staff go out of their way to assist with anything needed. Hotel is dated but very clean and pretty well kept.
wineismylife
6/10 Okay
dan, cincy
Jun 20, 2014
Liked: Cleanliness, staff & service, room comfort
World Cup Stay
It's a short walk to a happening spot on the beach and good restaurants are only a walk away as well. The free breakfast was satisfying and a good way to start the day. The pool was small but adequate for lounging. Spots on the beach allow you to rent surf boards or go on dune buggee tours of the amazing dunes Natal is known for.
Staff were incredibly accommodating. Breakfast was delicious every morning.
Patrick
8/10 Good
Chris, San Jose, CA
Oct 26, 2013
Liked: Staff & service
Clean, safe, 3-star hotel in Ponta Negra.
Solid 3 star hotel. Short walk to the beach. Clean rooms. Comfortable beds. Secure underground parking. WiFi. Pool area is comfortable, but actual pool is quite small (not resort class). Exceptional staff. Nice place to stay if you are on a budget and don't need resort style amenities.
Chris
6/10 Okay
Verified traveller
Dec 17, 2012
Liked: Cleanliness, staff & service, room comfort
Verified traveller
10/10 Excellent
ALISON SANTOS
Dec 25, 2025
ALISON SANTOS
Stayed 1 night in Aug 2025
10/10 Excellent
MARIA
Business traveller
Dec 15, 2025
Liked: Cleanliness, amenities
É um flat ótimo, espaço, com geladeira e fogão. Café da manhã ótimo. A piscina é pequena. O atendimento excelente
MARIA
Stayed 1 night in Dec 2025
8/10 Good
JOSE
Travelled with group
Nov 27, 2025
Liked: Cleanliness, amenities
O quarto é muito confortável e limpo e a equipe foi muito receptiva e agradável.