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Tongariro Crossing Lodge

4.5-star property
27 Carroll Street, National Park Village, Tongariro 1-855-887-0424

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Hotel Description

4.5-star luxury B&B with free WiFi

National Park Village retreat

Within a 10-minute walk of the B&B, you'll find Fishers Track and Marton Sash and Door Cycling Park. Tongariro National Park is within 6 miles (10 km) and Tongariro National Park Whakapapa Visitor Centre is within 12 miles (20 km).

Free shuttle, parking

An area shuttle and free self parking are available at this bed & breakfast, along with a bar/lounge. Guests will appreciate perks like free WiFi and free train station pick-up. A terrace, a garden, and a snack bar/deli are also on offer.

Waimarino Two-Bedroom Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $150* Per night/room 8 May - 9 May

Turoa Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Jerusalem Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Horopito Self Contained Unit

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Pipiriki Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Whakapapa Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

About the Tongariro Crossing Lodge

Location 27 Carroll Street, National Park Village, Tongariro 2653

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A train station pick-up service and a train station drop-off service are free. A library, a terrace, and tour/ticket assistance are also featured at the luxury Tongariro Crossing Lodge. Self parking is free. Smoking is allowed in designated areas at this 4.5-star National Park Village bed & breakfast.

  • 1 floor
  • 6 guestrooms or units
  • Built in 1967
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free train station pick-up; area shuttle within 25 kilometers available for a surcharge
  • Parking: Free self parking

Room Amenities

Tongariro Crossing Lodge offers 6 accommodations with coffee/tea makers and hair dryers. These individually decorated accommodations include dining tables. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 30-inch flat-screen televisions come with satellite channels and Netflix. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Satellite channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 8:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

Tongariro Crossing Lodge offers transfers from the train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 8:00 PM
  • UnionPay
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Guest will receive an email before arrival 72 hours
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 18–25 for adults, and NZD 10–12 for children
  • Late check-out fee: NZD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tongariro Crossing Lodge Mt Ruapehu
  • Tongariro Crossing Mt Ruapehu
  • Tongariro Crossing Lodge National Park Village
  • Tongariro Crossing National Park Village
  • Tongariro Crossing Hotel National Park Village
  • Tongariro Crossing Lodge Bed & breakfast
  • Tongariro Crossing Lodge National Park Village
  • Tongariro Crossing Lodge Bed & breakfast National Park Village

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Bed & Breakfast property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.