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Mercure Nelspruit Hotel

3-star property
Coner Of N4 and Graniet Street, Mbombela, Mpumalanga 1-855-887-0424
4.0 out of 5
Very good!
See all 2 travelocity Reviews

"The room cleanliness, the friendly staff and the excellent location " More

By a verified traveller on Mon 18 Feb 2019

Points Of Interest

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Hotel Description

3-star hotel with 1 outdoor pools, connected to a shopping center

Heart of Mbombela

You'll be within half a mile (1 km) of Ilanga Mall and 2 miles (3 km) of Nelspruit Crossing Mall with a stay here. Sonpark Centre and Bergvlam High School are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Free self parking, a garden, and a computer station are also offered.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
CA $75* Per night/room 8 May - 9 May

Superior Double Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Double Room, 1 Double Bed, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Mercure Nelspruit Hotel ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Nelspruit Hotel

Everyone (1) Couples (1)
4 out of 5
The room cleanliness, the friendly staff and the excellent location

Posted by on 18 Feb. 2019

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4 out of 5

Posted by on 18 Feb. 2019

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About the Mercure Nelspruit Hotel

Location Coner Of N4 and Graniet Street, Mbombela, Mpumalanga 1200

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and a vending machine are also featured at the business-friendly Mercure Nelspruit Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 3-star Mbombela hotel is smoke free.

  • 104 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mercure Nelspruit Hotel offers 104 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

  • In-room kitchenette
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Mercure Nelspruit Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 200.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately ZAR 180 for adults and ZAR 85 for children
  • Airport shuttle fee: ZAR 400 per person (one-way)
  • Airport shuttle fee per child: ZAR 350 (one-way), (up to 11 years old)
  • Rollaway bed fee: ZAR 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mercure Nelspruit
  • Mercure Hotel Nelspruit
  • Mercure Nelspruit
  • Mercure Nelspruit Hotel
  • Nelspruit Mercure
  • Nelspruit Mercure Hotel
  • Mercure Nelspruit Hotel Nelspruit
  • Mercure Nelspruit Hotel Hotel
  • Mercure Nelspruit Hotel Mbombela
  • Mercure Nelspruit Hotel Hotel Mbombela

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.