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4.5 out of 5

"The hotel was nice however there were only 3 luggage carts for all of the check-ins and check-outs. We had to carry all of our luggage in and then ba ... " More

By a verified traveller on Sat 29 Jun 2019

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Hotel Description

3-star hotel near Gruene Hall

In New Braunfels

Within 3 miles (5 km) of this hotel, you'll find Gruene Hall and Schlitterbahn New Braunfels Waterpark and Resort. New Braunfels Conservation Society and Museum Of Texas Handmade Furniture are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 103 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include MP3 docks, room service, and coffee/tea makers.

Two queens evolution room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$116* Per night/room 1 Mar. - 2 Mar.

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (With Drinks-Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two queen evolution junior suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Junior Suite, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn New Braunfels ratings based on 26 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn New Braunfels

Everyone (8) Couples (1) Family (3)
2 out of 5
Property was in great shape. Up to date/fashionable furnishing.

Posted by on 10 Feb. 2020

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5 out of 5

Posted by on 23 Dec. 2019

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4 out of 5
The hotel was nice however there were only 3 luggage carts for all of the check-ins and check-outs. We had to carry all of our luggage in and then back out. I do not like the fact that I do not get credit for the stay on my Hilton Honors card when I book through a 3rd party. I am only a Blue member and can not advance to the higher levels which offer more amenities if I do not get stay credits. There are hotels with cheaper rates that offer free breakfast.....not this chain unless you are a Silver or Gold member.

Posted by on 29 Jun. 2019

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4 out of 5

Posted by on 21 Jun. 2019

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5 out of 5
Everthing was perfect the staff was very friendly and eager to help make our stay a joy

Posted by on 12 Mar. 2019

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Comment from Hotel Management

22 Mar. 2019 by Richard W

Thank you for the 5 star review, we look forward to seeing you again soon.

5 out of 5
Had a great time celebrating my grand daughters birthday. Staff was so very sweet. She loved the hotel experience. Thank you!!

Posted by on 24 Jan. 2019

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Comment from Hotel Management

28 Feb. 2019 by Richard W.

Happy Birthday to your Grand Daughter, glad that she had a good time.

5 out of 5
great place to stay, staff was great, would stay there again

Posted by on 28 Dec. 2018

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3 out of 5

Nice people, horrible beds

Pros: The staff were very kind.
Cons: New mattresses
Location: Hotel right off the interstate, but the back of the building rooms are not noisy. Go visit Gruene and downtown New Braunfels.
We stayed 3 nights at this facility. Staff was very friendly and helpful. Room was relatively quiet, but could have been darker (lights from parking lot). The mattresses were hard as a brick - there were dials for adjusting the firmness, but we had ours set on the softest and it was still like sleeping on the floor. Pillows were not much better. Towels and other linens were new and soft. Room could use updating, but was clean and decent size.

Posted by on 9 Apr. 2018

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5 out of 5

Delightful stay

Location: Near Gruene, water park and restaurants.
The HIlton Garden Inn in New Braunfels was everything we wanted in a hotel. Close to everything! Wonderful pool! Restaurant for breakfast buffet was reasonable price with a lot of choices. It was quiet. We'd go back and recommend it to others.

Posted by on 21 Jul. 2017

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5 out of 5

Great Location...

Pros: Location and overall cleanliness.
Location: Gruene has great shops, a wine shop we love to buy from. Visit the Pearl area along the river walk in San Antionio and MiTierra Café & Bakery.
The location is great if you are going to the Gruene area. Right by interstate and frontage road. This is an exceptionally clean facility. Everything was above my expectations. All of the staff from lobby to house keeping did a great job. Will stay again

Posted by , from South Louisiana on 22 Sep. 2015

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About the Hilton Garden Inn New Braunfels

Location 1501 IH-35 North, New Braunfels, TX 78130

Property Features

Hilton Garden Inn New Braunfels offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 2512 square feet (233 square meters). A terrace, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn New Braunfels. Free self parking is available.

  • 103 guestrooms or units
  • 4 levels
  • 2512 sq ft of conference space
  • 233 sq m of conference space
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (46.4 km / 28.8 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn New Braunfels offers 103 air-conditioned accommodations with MP3 docking stations and safes. 37-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.

Great American Grill - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards

Hotel Names

  • Hilton Garden Inn Hotel New Braunfels
  • Hilton Garden Inn New Braunfels
  • New Braunfels Hilton Garden Inn
  • Hilton Garden Inn New Braunfels Hotel
  • Hilton Garn Inn Braunfels
  • Hilton Braunfels Braunfels
  • Hilton Garden Inn New Braunfels Hotel
  • Hilton Garden Inn New Braunfels New Braunfels
  • Hilton Garden Inn New Braunfels Hotel New Braunfels

You should know

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.